Some good news for a change...
Okay...I'm biased. I should disclose that my husband works at The Talon Group. However, check out the memo I recently received:
"As you are aware, the title industry has recently gone through some changes in regard to charging for selected customer service products. Please know that we continue to enjoy assisting your business efforts wherever we can and value our relationship with you. With that in mind, we'd like to take this opportunity to turn this into a positive for the community.
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Beginning September 1st, Talon will be donating the equivalent of all customer service proceeds collected to Children's Hospital. Children's is ranked as one of the best children's hospitals in the country according to U.S. News & World Report. Childrens believes that all children have unique needs and should grow up without illness or injury. It's hard to argue with that! The Talon Group has been involved with Children's pledge drives in the past, and we're hopeful that we can turn the negative in our industry into a positive for the community.
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All proceeds donated to Children's Hospital will mirror what we are required to collect as set forth by the State Insurance Commissioner. You may ask "What happens if I overpay may account?". Your overpayment will correctly show as a credit towards your account for future charges. Again, we are only donating the equivalent amount of what we are forced to collect per state statute.
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I want to thank you for your understanding and hopefully together we can do some great things...."
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Awww....I can't help but be proud.
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