Be Courteous…At Least

I have been working with a younger couple to find them the right home for a few weeks. They have some credit challenges, but 20-30% down. We received a pre-approval, but with today's sub-prime market, nothing is for sure.

We found the right home and wrote up an offer. The home has been on the market for a VERY long time and has not been shown much recently. We hand delivered the offer to the agent's office and I left her a message so we could discuss it.

About an hour later, I received a message from her. It was one of the rudest messages that I have ever received from any Realtor. She could not understand why I was not available to take her call and said she would not present the offer!

I understand that she is busy and may have been a Realtor for longer than I have been alive, but I am busy also. I have three times as many personal listings and a team of Realtors to supervise. I called her back to discuss the offer. She said that unless she had an approval letter stating all conditions are met, she would not present the offer. I will not state the remainder of the call, but she did agree to present the offer immediately.

Since that time, I leave her messages. When she eventually returns my calls, she continues to leave me rude messages about me being hard to get in touch with and that I am making it hard for her to do business. I immediately return my calls, and have assistants who are there to answer questions. These assistants care about my clients as if they are their own & understand what is going on.

It is frustrating, because we all need to work together. I am frustrated because she is so rude. She refuses to deal with a licensed assistant. The deal is just beginning, but I already wish we could have found a different home. I wonder if her attitude contributes to the fact that the home has not been shown much! My client wants the home, so I will represent them the absolute best I can.

I only wish her clients understood the way she deals with those who are trying to sell this home!