Are you Listening?When President Lyndon Johnson was junior senator from Texas,he had a sign on the wall of his office that read: "You ain't learning nothing when you're doing all the talking." As Realtors we love to talk, love to let the client know all about what we can do for them and how we can service their needs. However, do we actually know what their needs are when we are talking all the time? It's had to be a good listener--especially when we like to talk so much ourselves. So often, we listen to part of what is being said, then ignore the speaker an think about what we intend to say next ourselves. Have you ever found yourself thinking, " I wish they would shut up so I could talk?" Listening is an art and takes concentration and needs to be worked on everyday. Next time you find your mind wandering stop and really concentrate on what the speaker is saying. It will help you to understand their point of view and what they really need and will make you a much better Realtor. |
Author
Gaylen Thornton Desert Heritage Real Estate Surprise, AZ Office Phone: (623) 878-7878 Cell Phone: (602) 578-0612 More information... Contact Gaylen Thornton |