The Battle we all Face

My computer is fixed.

I blogged on it, Monday afternoon, when support at DELL told me to: "Take Your Computer to Walmart. You all were so kind with all your suggestions and your own troubles with DELL. A few of you have had none and you can be grateful for that.

The mother board arrived on Thursday, 5 days earlier than I was told. My hubby installed it that night and oh no, "the same blue screen".

On Friday, I called Kevin Williams, he does tech support for the Keller Williams office and the manager had offered for him to help me. (No, no decision has been finalized)

After working on it for several hours in my home, Kevin needed to take it to his office to do more testing, but he suspected I need a new hard drive.

Late Friday night, Kevin called and he had it fixed. It was the hard drive, full of junk and several files corrupted.

However, he fixed it and it didn't need replacing.

I have been using my Tablet PC since then and although great for mobility, not great for a desk top work horse. However, I will network the 2 computers together so I am not without my electronic files EVER again.

Tonight it is home and running like a charm.

I am in bliss, and so very grateful to Kevin.

Anyone needing tech support in Ann Arbor, Michigan

Contact: Kevin Williams at Info Tech.

734-385-6183

***Kevin likes to be known as when others give up, he steps up.***