Why don't the bank's hire more processors for short sales, I mean, wouldn't it save them $$$ in the long run?

As the blog world changes, so are my posts.  That being said, this post contain's unreal scenarios and is being written for information from professionals here on AR.  It is not being written in reference to any of my current situations, only for Information from the PRO's here on AR. 

Now that the disclaimer is out there...HERE IS MY QUESTION:  Why is it that banks are taking FOREVER responding to offer's by buyer's on short sales? I know, I know, there are ton's on their desk's and they'll get to it when they get to it...Don't call them, don't bug them, and don't anger them.

Rather than send people who have "decent", I say "decent" offer's  - qualify this by saying they are not 50 or 60 cent's on the dollar like an investor, but bona fide 80% offer's.  As I understand it, and correct me if I'm wrong...it cost's banks a ton of money to hang on to these properties.

So, here's another question for the (I love you guy's) experienced agent's on here...why DON'T BANK'S HIRE MORE PROCESSORS? I mean, wouldn't they save more money in the long run by processing more file's in a timely manner than they are loosing b/c the short sales are going into foreclosure?

Tell me, please tell me why the bank's are taking 5 month's a year...(and sometimes it is the secondary bank's approval, I realize that)...to approve or disapprove so our customer's can look elsewhere.

This post is meant for the consumer, not the investor, just FYI.

http://www.KarenMonsour.com, cell 954-464-4194, www.KarenMonsour.com