Great post, KK........I am glad I have subscribed to your blog....

So consistent and professional!!

=-)

Clever art work on the Mushroom KK.

Good points all in all. The reality is that some time or other we will witness that case of buyer's Remorse. Buyer's never think that it will happen to them. In fact I would be willing to bet that they dont even think about it at all until it happens. They certainly dont see it for what it is. This type of post is very educational for the Consumer. It will help them to identify the Demon when he raises his ugly head.

kk, I always feel so bad for a buyer when a relative talks them out of a home they so obviously love.  It is never good when people let other people get involved in the major decisions of "their" life.  

Great post Kristal. As I was reading it I was comparing buying a home & home ownership  to  engagement & marriage. It actually gave me a good laugh. It could be that it's funny...but it may be simply that its late!

Kristal,

Thanks for the post. I must echo Laurie Manny's comment. In my twenty plus years in the business, I usually find that the opinions of family and friends, fall short of support for the buyer's decision. Rarely ever do they think the property is good enough, likewise rarely ever are they offering financial support for anything better.

Something I learned a long time ago, once the contract is accepted, we do NOT make arrangements for friends or family to the house that the buyers are buying.  NEVER. 

If they are not in on the selection process, they will NOT put their noses in the transaction afterwards.  They can wait till after settlement to see the house.  There are too many critics in the world.

Excellent post Kristal and timely with all of the inventory on the market. 

To Lenn Harley,

How in the world do you enforce your policy of no relatives or friends viewing the home?  Seems like a great idea but difficult to implement?

Great Post.  I have seen this happen , the buyer is excited then the relative or friend decide to talk the buyer out of his decision.  I too would like to know how Lenn achieve her goal of banning friends and relatives.

I have never seen so many people (usually parents) who haven't bought or sold a home in years that know more than professional agents who do this every day.  These folks think nothing of offering 80% of less of the listing price because "nothing is selling anyway, so we might as well steal the home."

Kristal,

It is my opinion that when a family member or friend is invited to "check out" the prospective new home, they feel as if they are supposed to find things wrong and point these things out, so that when the buyer does buy the house they can't turn around and say "Why didn't you notice this?"  Sometimes, they go overboard.

I have seen families come in and tear a house apart while the buyer who originally "loved the house", cringes and backs down because they are afraid to stand up for themselves.

Working as a buyer rep, I try to discuss these "pitfalls" before we start looking, but it doesn't always help.

What is that, a crossbones on a mushroom:???

As always, good stuff KK.  I like Lenn's policy too and anxious to hear how she enforces it.  I find many times, friends are jealous of the new purchase and will make those "little remarks" that put doubts in a buyer's head.  This is especially true of new buyers. 

Excellent advice KK! I always try and prepare the buyers ahead of time for remorse or family that may not really want them to buy a house... who was it that taught us in the old days to give them a bottle of jelly beans if they fell the symptoms of remorse take one and call me in the morning??? Tom Hopkins maybe? Now I'm really dating myself.

Great post!!! 

Buyer's Remorse-It seems like the one variable you can't control in a real estate transaction.  Great post.

Sometimes I can feel it setting in on people when they have written the offer and are ready to leave my office.  I usually say to them:  You are probably going to feel what is called "Buyers Remorse".  It is NORMAL to feel this way.  When this feeling hits you take one of my Buyers Remorse Pills ( I give them candy or M&M's as they are leaving)  It usually breaks the tension with laughter. 

I work only with buyers so I have had to make sure that buyers do not suffer too much remorse.  It starts with a lengthy (1-2 hour) meeting at the very beginning of the process.  The buyers fill out a questionnaire -- Then I ask them a lot of questions to get to the bottom of why they are buying, their priorities, their financial investment, their emotional investment etc.  They also make a list of must haves and would like to have.  This list is used later on in determining how close a property comes to meeting their goals.  We look at the unemotional side of purchasing.  When things get confusing we go back to all of the lists and see how the property lines up with their goals.  Unlike Lenn (no criticism of Lenn's approach) I want to know right from the beginning who is involved in the decision making process -- and I get them involved from the very beginning.  This is over-simplified, but with few exceptions, it has worked well.

Great topic! I've had it happen a few times. Sometimes I get buyer's agent remorse...wishing I could divorce my client! lol

You are right, it is so important to be positive in your comments during and after a contract of sale.  It seems like you need to keep re-selling until the final papers have been signed at settlement.

Charles

1st time home buyers are very influenced by their SOI in the purchase of a home and yes sometimes the SI can detour a sale. Also people who are experiencing a trauma or change in family life where ther descion making abilities are somewhat questionable. Sometimes we can head these things off and sometimes we can't.

Hi Kristal - great reminder about all those 'outside' things that can impact a sale.  I like your idea of discussing potential buyer's remorse beforehand.  I've been selling real estate for 25 years, and until recently, I never thought to address that ahead of time.  I certainly will now!

Lenn - how do you deal with NO friends and/or family seeing the house before it closes?  I'd love to know some ideas on how to deal with that.  Those 'well-intended' friends and family often the sale killers.

Ann

Lizette,

I like that!  Buyer's agent remorse!  That's a whole different blog post:)

Well Done Kristal.  In the mortgage side we see some really interesting signs of buyers remorse.  Just this past week we had a customer ask us to tell the realtor we could not qualify him for a loan because he didn't want the house any longer.  Needless to say, with a lender approval in his file, we didn't.  I'm interested to see how his visit with the realtor goes. Oh yeah, his reason - I like another house (listed by a different Realtor) better.

Have you ever read the report. 250 things that can go wrong in a realestate transaction ?

I send it to my clients pronto.

Family members who have not been part of the house hunting process are the biggest carriers of remorse. 

Oy...I just went through this!

• The place was great
• The neighborhood was fine
• The seller cut a great deal... it has one more bedroom than everything else in that price range!
• and after talking to a friend and a brother - they both told her to rent again!

She tells me she's leaning on my professional advice yet she listens to two people who have gotten her to kill 3-4 deals!

I lost a commercial deal - husband swore he could do better... problem is there are only a few lenders that will touch that type of property and they aren't local retail banks!

Some people say it is lack of trust in their professionals - but sometimes I think it is too much trust in their non-professionals

Great post, KK. I try to address the issue of possible buyer's remorse up front when we are having our initial counseling, esp. with first time home buyers. I have been fortunate in not having a deal fall through for this problem, although I have had buyers not go ahead on a house they liked because a "helpful" family member encouraged not to. I have, in a few case, had friends play a role in actually getting someone to go ahead on a property.

I like Lenn's idea too, but wonder how she enforces it.

Jeff

Buyers remore should be outlaed!!!

(If that's possable)

All the due dilligence work down the toilet...

You just want to punch somene!!!

HARD!!! :-P

And this is why Colorado Realtor magazine called you for an interview! Great blog.

Great post! Would be curious to see how one handles the friends and family seeing the property before closing.

I give my buyers a picture of their soon to be home and a pill bottle with M&M's in it and I label the bottle Buyers Remorse Pills. I tell them if start to feel remorse at all look at your new home and take a pill. They usually laugh and I havn't had anyone back out yet since I've started doing this a year ago.

I think that the other end of the spectrum is missed here. What about the buyer who falls in love with the home and there's no remorse, even worse, the deals falls apart and they don't get the home. I think this is even worse. Brian Buffini says to tell your buyers, "Do not fall in love with this home until 1 week after close." I wonder if this phsycology helps prevent buyers remorse from ever entering the picture. Just a thought...

Great post. Too bad it's true. You always want to make sure there are no other decision makers even if they are not the ones writing the checks!

Kristal, great talking points! Whenever I begin to work with buyers, and after we have selected a property and drafted a purchase and sale, I go over all the points at which they can step out of a transaction and why. I explain the function of earnest money and when it will and will not be returned. Being the option to back out and knowing why they can back out seems take a lot of tension out the process for them, probably because they feel in more control of the process.

Unfortunately, though, I have also run into the "Friends and Relatives With Influence" syndrome. On more than one occasion, I've had a first-time homebuyer fall victim to the backseat driver, lock up the brakes, and not buy. I think I need to start putting in a little talk about that, too, so they can push past it. One very well-qualified young woman backed away because her father started objecting to the locations, proximity to her friends, etc. She was very intelligent, but also prone to needing parental validation. It was very sad.

However, I also had a move-up buyer whose sister gave her the kick in the pants to take on a fixer upper despite her doubts. So, sometimes it can swing back the other way.

PS Did I ask you too many questions via email?

Alex ~ Thanks, I 'm glad you are glad you are subscribed.  You are often times the first in line...

Herb ~ EPA Mushrooms just grow like that, they understand The Rules! So true, most people don't think it will happen to them, they feel above it.  Well they really aren't, they are just humans with feelings, some are more secure than others.

Laurie ~ It makes me wonder when people look to others for approval.  Somethings should be done without the blessing of a "well meaning, but perhaps jealous" family member.

Kelly ~ OK, I will need to ponder on your comment a little longer.  It's early for me, so give me some time!  :)

William ~ you are so right in your observations.  Family's often want something totally different for them, be it closer to home or bigger, better or anything but what is!

Lenn ~ OK I understand your point. What I don't understand is how to enforce it.  I warn buyers that bringing in another opinion when that opinion hasn't had the benefit of past experience is a dangerous thing.  Most of the time they nod in agreement, but ignore my warning.  Oh well.

Diane ~ Perhaps Lenn will TELL MORE!  We are all ears...

Jennifer ~ friends don't intentionally talk buyers out of things, but sometimes they do.  I don't think they are aware of the power they hold over the buyer, until it is too late. Then they have to go with the flow.

Rick ~ LOL, so true.  Negotiation tactics are yet another story.  I could write a book on this one.

Karen ~ Crossbones on poisonous mushrooms are required by the EPA.  Don't they grow that way in R.I?  I agree, the family members or friends take their jobs way too seriously and end up being more of a hindrance than a help.  I love when they bring in Uncle Joe who used to work in construction in lieu of hiring a professional home inspector.  It's always fun trying to explain the error of doing this.  Discussing these pitfalls before they occur is the best strategy. In the beginning they don't have family member names attached to them !

Linda ~ Oh so right.  Those "little remarks" take seed and grow into full fledged issues. The buyers will never admit it, but they are trying to please people who really aren't on their side.

Moni ~ Hey you are dating yourself...I remember that sales aid.  It was a funny way of bringing up a topic that is very serious and as I said before deadly to real estate deals.

Tracy ~ I don't think you can "control it' but you can acknowledge it and perhaps head it off at the pass.

Ed ~ Whom would you disclose too?  If I could foresee the future, I could warn the buyer, but even when I can see the future (based on the past) they don't want to believe me.

Debbie ~ Good strategy, acknowledge with  humor. Then they understand both the feeling and the expectation is OK.

Joan ~ having all the decision makers present for and during the process is the ONLY way they will all have the same background.  If one is more advanced than they other the remark will be, "you choose this one?  why!" The next sound you hear is the deal flushing,..

Lizette ~ Divorcing clients is sometimes a very good solution!  ;)

Charles ~ Reselling or reassuring, comments need to be moderated.  I prefer to put all the facts on the table.  Good or bad or whatever. If the buyer can live with the worst they will love the best.

Danny ~ Agreed, when a buyer is in an emotional state, the support person should be there, every step of the way.  At least this way that person will have the same background and decision making information as the person needing them. Bringing them in at a later date without a full background is a mistake.  It's unfair to everyone involved in the transaction.

Ann ~ I'm with you, we all want to know how Lenn handles it.  I bet she just says "no."  Lenn is a master and can pull that one off.

Terry ~ Yuck, sneaky people like that are weasels.  What's wrong with just coming out and telling the truth?  Most of the time the agent will help the buyer, if they know what the issues are.  I bet that put you in a real rotten situation.  What can you say?

Missy ~ I'd love to see your report.  Maybe you will blog about it?  :)

David ~ too much input.  Protection from relatives isn't always protection, sometimes it's jealousy.

Jeff ~ Family and friends aren't always the enemy, It seems they are often enough to make us wonder.  I do agree with what you said, sometimes they encourage.  It's just hard to tell which way they will go.

Luke ~ Outlawed maybe difficult, but acknowledged is possible!

Dena ~ I had no idea that was in print.  In fact Henry promised to run it by me first...hope it turned out alright!  Thanks for noticing!

Suzanne ~ Maybe Lenn will blog about her methods, I know we are all ears (or that would be Eyes!)

Todd ~ I've heard of this technique, it's been around for many years.  Glad you shared that it is working well for you!

Brad ~ I'm not sure I agree with Buffini.  I believe the buyers  need to remain somewhat "detached" until we get through the negotiation but they do have to "buy into" the loving the home to some extent.  At least in residential they do.  Having buyers who are not attached is worse than having them change their minds.

Love gets you through a lot of aggravation.

Margie ~ Agreed.  All decision makers should be present or be silent.

Irene ~ Good points and well expressed.  I actually have been down with a  nasty bronchitis this week and am doing a "bare minimum" on my blogging, email, and etc.  I will get to it,,,really!

Good post, I think we should provide buyers with a 30 day return policy like they do at the big box stores (Joke!). 

Brian ~ Glad you said that was a joke.  With the lack of responsibility for one's actions being a societal plague these days, I fear we  might not get anything sold.

David - I like that - "too much trust in their non-professionals."  Very well stated.

Krystal - We said "No."

Kristal,

Greater reminder of the pitfalls that we all experience at one time or another and well as recommendations for dealing with this issue. Listening and communicating your sincerity and understanding can make a huge difference at the end of the day.

In the auto industry, they're called "deal killers," fathers, mothers, boyfriends, girlfriends, & buddies all seem to have the remarkable ability to kill a deal.

Jay 

Jay ~ family dynamics run deep.  Who knows what you are really dealing with?

Ron ~ Sincerely communicating is important.  I love when we have a meeting of the minds where the buyer shares with me what they really want to do.  When that happens I can move  mountains (and do!).

Terry ~ I'm happy you were able to say "no." Doing the right thing is never wrong.

I'll agree parents deserve first place most of the time because they just don't comprehend purchasing power.  When they sell they want top dollar for their house but when their kids are buying they think it's way overpriced. Second place goes to overly aggressive inspectors, no need to play on the fears of a buyer. Sometimes the stupid little stories push a buyer beyond the point of no return.

KK - Hope you will be feeling better soon!  We usually make it a point to stress to buyers that it's their decision to make and they have to feel comfortable with it.  We have thankfully not had too many cases of Buyer's Remorse but we definitely understand how terrible it can be for everyone involved.  Thanks for sharing and even sick! 

Oh how many times I have dealt with this. Great insight.

How's come we have to disclose and they don't?

They can waste our time and money and we are the ones who have to disclose.

Why don't we start a campaign requiring buyers to disclose whether or not they really intend to buy?

That's my idea of full disclosure!!

You offer a good solution by explaining what's going to happen - then when they have Buyer's Remorse you can say, Excellent! That's very normal. Remember when we talked about it? and go from there.

Of course family is one source, but another is people where they work - You're buying where? You paid what? Oh, No!  We should prepare them for that, too, and point out that people will often discourage any neighborhood but where they live, and that they will make price judgments based on prices when they last looked for property. In any case, the helpful friend did not look at the other options to know that this was the best one, and has not looked at the comps. They may not even have been in the neighborhood for years, so the judgment is colored by time and changes.

What a great article Kristal and so thorough - We have found that talking to our customers ahead of time about having remorse and "it" being normal is so helpful.  I even go the extra step and question the customer about everything to make sure it doesn't happen last minute.  We did have a buyer a couple of months ago that changed his mind on the day of the closing and ended up loosing $10,000 of deposit.  Talk about expensive buyer's remorse.

Sharon,

This is also true with listings!  I put a property under last summer in 3 days for $600 over the list price, another REALTOR bought it.  All through the process the "girls in the office" told my seller that I was trust trying to make a quick buck, etc.  Even at closing, the seller was was ungrateful, she thought it should have been $1000 over.

Monika:

Yes, I think it was Tommy Hopkins - lordy time flies!

Lenn:  I like your philosophy, but also would like to know how you enforce it.

Krystal - good post.  We've all been thru it. 

Kristal,

You are kidding, right?  No they don't grow that way in RI:)

Great post, but if you wanted a deadly mushroom you should have pictured this mushrooms cousin the Death Angel.  I know it isn't as pretty, though.  This one rarely kills, but always makes you sick.

On the serious side, this is why I will never try to talk a buyer into buying a particular home.  I may talk the benefits, but I'll never pressure.  Just as I don't like to be pressured to do something that I am not sure about. 

Kristal, one of the biggest contributors that I have seen to "Buyers Remorse" are people involved in the transaction that do not stick to their area of expertise and step over the line into someone else's area.  For example a Loan Officer acting as if he or she was a Realtor, or Realtor giving advice in Loan Programs.  The same is true of Attorney's who think they are Loan Officers or Realtors. 

Most of the time the advice that is giving is incomplete and causes a lot of problems that leads Buyers to have second thoughts about the transaction. 

Gorgeous graphic. Kristal, one thing I have found, as soon as buyers start talking about writing offers on more than one property I know they are having second thoughts lol.  It took me THREE times to figure that one out. I love your suggestions.

Parents seem to be the main problem for first timers. The parents haven't bought a home for 20 years and recommend low-balling. I try to explain that computers didn't exist then, and that today, it's too easy to check comps so listings aren't as "overpriced" generally as they may have been when the parents bought.

Take care with your illness. I'm fighting the flu this weekend as well.

George - I appreciate your comment above as a mortgage broker.  I also apologize for all those broker stupid enough to think they can do their job and yours.  As one of those mortgages types I think my job has enough complexity to do it right.  That's why I figure it's fine for me to rely on REALTOR's to do their part of the job and appraisers to do theirs, and title folks to do theirs.  It is a simple reality that the job of transferring real estate from one party to another is complex enough to require a team approach, and any team works best without prima donnas.  Thank you!

Good post. You've given me an idea for my next one!!

KK,

Like always, good stuff.

Buyer's remorse, Sunday jitters or Monday morning blues, as we used to call it, when most sales took place over the week-end.  Well intentioned family/friends kicking the tires, we deal with it every now and then and I can live with that.  However (as said by others) having so called professionals (including agents) over-stepping their role in a transaction is what drives me nuts.

Kristal...Recently had an experience with an associate in my office that had her personal home on the market.  A buyer had looked at her home 3 times and loved it.  Buyers made an appointment with her Realtor to make an offer one morning.  An hour before the appointment the buyers called to cancel the appointment because the husbands dad had talked them out of buying the home!  Good post my friend and have a great week.

As usual, a wonderful read, an authentic voice, a personal story to anchor the wisdom...and I am printing this one to share with my team! THX, Kristal.

Great post!  Good point.  Like looking at a good restaurant menu, too many choices and half the time you wish you would have got something else.

Nice post KK.  Last night as I was writing an offer for my clients I talked about buyers remorse.  These people have a hard time making decsions and the closing is two months out.  I advised them that they may go through a buyers remorse stage.  I pretty much have buyers remorse every time I spend more than 500 dollars. :)  My husband talks me down.

Great post!  I really like the notion of Buyer's Agent Remorse!  LOL!

Kristal,

Losing a sale to "Buyer's Remorse" is what happens when REALTORS® think they're in the real estate business instead of the people business! REALTORS® and their Mortgage Brokers have to remember that "hand holding" is job one, all to many get to know their subject so well they think as an expert they no longer need to coddle their buyers.

Experts work cheep! The most successful salesman make their people feel good and hire expert help when need. If it weren't for this their would be no successful beginners and no burnt-out salesman, only failures.

That Dad giving his daughter a $500,000 condo is not "Buyer's Remorse" it's tough love. If you made a mistake it's was thinking of the Daughter as the client instead of the Dad.

Third party advisers are another matter all together. There is never a good reason for third party advisors to suggest that anyone do something unless they are getting a commission. When a friend or advisor says "do it" they risk the friendship, if anything goes even slightly wrong. But, if they say "don't" and it turns out good then "you got Lucky!" either way there is no risk to the friendship. Love ones don't want you hurt and they advise against doing anything to keep you from taking a risk.

"Buyer's Remorse" can be cured, but it's hard. It's much better to vaccinate ahead of time. Both the vaccination and cure take a lot of old fashion hand holding.

As a buyer give me the REALTORs® that are great with people over the real estate expert every time. The appraiser will stop me (most of the time) from paying to much. It's only slightly different when listing your home.

Bill

William J Archambault Jr

The Real Estate Investment Institute

http://www.reii.org

Kristal-  Great Post as usual !!  I had a young guy / Buyer bring his parents with him.  I could always tell when his mother found anything negative about a property that my Buyer would eliminate that house as a possible...

Eventually the process evolved into primarily working for the parents.  Unfortunately their son really didn't learn how to purchase a home on his own.

Krystal - Thank you for a very good post about a very big problem from time to time.  I also like some of the add on suggestions that others use in dealing with buyer's remorse.  Another bookmark for future use!

Dan ~ True, sometimes inspectors plant seeds of doubt.  Most of the time they do a pretty good job of helping the buyers understand what they need to do to maintain a home.

LIsa & Robert ~ Thanks for the well wishes.  I'm getting there slower than I would like, but improving still.  Yes, I agree buyer's remorse can be devastating to all parties involved.  It is one of those things that cannot be explained in a local manner.

Ethan ~  glad to help.  It so nice to have a forum where everyone can add something. 

Ed ~ Full disclosure would be nice on every one's part.  I do agree that sometimes people "use us" for whatever reason.  I don't think most people realize they will be struck with remorse.  If they did, they may not try to buy at all.  The is an embarrassment factor here too, don't you think?

Sharon ~ good point.  Co-workers can be more devious than the relatives.

Ines ~ $10k is a lot to loose.  He must have been very unhappy to walk away from that much money. 

Rick ~ sad story.  It happens more frequently than I care to think about.

Monika ~ Tommy Hopkins came up with many good lines.  I wish I could remember them all!

Karen ~ Would I kid you?  :)

Roger ~ OK, I must admit I liked this photo best.  Pretty mushrooms, just not as poisonous... I agree, I never talk anyone into anything.  I believe a person convinced against his will is of the same opinion still.  we just don't go there!

George ~ I so agree with you.  Crossing over "the line" of your area of expertise is a big no - no with me.  I've fired more than one lender for doing so.

Carole ~ I never did get the multiple offers thing either.  When folks start doing that it's time to probe.  Thanks I like the graphic too.

Elaine ~ Sorry to hear you're fighting the flu. I went through that and it morphed into  a lovely cough.  No fun.  I like your suggestion or response on property values.  So many people come from the school of let's through them a low ball and see what happens.  What happens is you piss the sellers off and they come back harder than they would have otherwise.  Very poor strategy indeed.  Get well soon please!

Terry ~ I agree, separation of powers in the real estate transaction is best.

Mary ~ Glad I have provided blog fodder for you!  Please invite me to your party when it gets published!  :)

Lynda ~ Overstepping their bounds is a problem at times.  Some people need to be an expert on everything!

George ~ Oh so sad.  Where did Dad come from?  Mars?  I always wonder on what information they base their decisions.  Sight unseen...pluck from air.

janeAnne ~ Wow, I am flattered! You do write such nice responses.  Hope your team enjoys it as well.

Wally ~ I don't know about #1 but they certainly do rank.

Dawn ~ Good analogy.  Usually I just want what my husband got, so that is a good thing.  I make him share!

Teresa ~ I can identify.  I do the buyer's remorse thing too, usually I talk myself out of it.  I'm always taking my shoes back...I never wear them outside first, only around the house!  :)  Of course what I do is make up for my aggravation in volume...the shoe guys love me.

Michael ~ Buyer Agent Remorse, you mean from being one or not being one?

Bill ~ you bring up some very good points.  Your assessment of my situation with the daughter is off base, but only because you are jumping to some conclusions.  You don't have the whole story...  Caring about people is what our business is all about.  I'd rather see a happy client than a sad or mad one any day.  Vaccination is a very good analogy.  I'll be using that...thanks!

Lauren ~ Poor kid, someday he'll get married and let his wife pick his next home...Hopefully her parents will have let her learn how to do it on her own!

Cynthia ~ I agree the comments are most excellent here!  thank you!

Kristal - I think at first he did not realize that he could loose the money (although he was well informed).  But the seller had already finished with all the conditions of the contract including service air conditioners and tenting for termites. 

Ines ~ Ouch!  the seller certainly had the right (at least in Colorado) to keep the earnest.  When a seller acts in good faith and the buyer puts them through the hoops and doesn't perform they deserve compensation.  I wonder did the guy jump into the market and purchase again?

kk

I think the buyer was in over his head - we found out he was purchasing 3 different properties at the same time - all of them income producing.  He literally waited until the last day to change his mind and hoped no one would notice or he would only get a slap on the wrist.  Fortunately for our seller, we had documented everything and had taken all the necessary steps for them to keep the earnest without a fight.  There was also a backup offer for a higher amount - so the seller came out wining.

Ines ~ good for you.  Holding him to task serves him right.  I really don't care for people who don't play fair.  win-lose situations are not nice.  Glad it turned out for you and your seller!

kk

I also have learned to discuss buyers remorse beforehand.  When we are discussing the contract, I also discuss "what will happen next"  and in that conversation I usually tell the buyers that they may doubt themselves or say "oh no what are we doing?"  and that is a normal response from a lot of people and that it will be okay.  I found when you prepare them ahead of time, they can deal with it if it does happen. 

Mary ~ you are wise to discuss and prepare ahead of time.  I do believe education in all things helps people make better decisions.

kk

One thing that I've done in the past was to address buyers remorse at the very outset of showing.  I have told buyers that at the time we find a house and get an offer, you'll go home after we have written it up and you will get a lump in your stomach!  Don't be surprised, call me if you like.  I told my clients it is natural, you don't spend that kind of money every day.  I also encourage any decision makers to come view all the houses at the same time!  

Don't come and try to speak to the market when you have seen it all.  Most times it worked!

Thanks for the post &,

So True, great post Kristal. Seems as though once somebody starts to whisper in the ear of a seller or even  a buyer they find that they start to second guess everything they have done