
The last six months have been terrible for my business. After 10 profitable years of being in business, my company had it's first year ever where we ended up in the red. I won't bore you with the details, but suffice it to say that from about October on, real estate sucked for me!
After doing a bunch of soul searching I decided in January to pick up the pieces, trim some dead wood and refocus on building my business. I took a hard and honest look at what we were doing good and what we were doing bad at. One of the things that I had not done so well at was building my website and internet presence.
Upon review I came to the conclusion that while a lot of the traditional methods of marketing a real estate and mortgage company still worked, a lot of them were not working as well. Something had changed.
I came to the conclusion that while the internet had been building as a force in real estate for some time, that it was now reaching a certain critical mass. To be successful I was going to have to utilize my website as more than just an electronic brochure.
I'm sure that a lot of you will feel my pain here when I say, "Where the hell do you start on this whole internet thing?" I started by reading quite a bit. Which in it's own right is confusing on this issue. One article tells you that links are the key, while another article tells you that content is the key. On top of everything else, the rules of the game change and nobody tells anyone that they are changing. You've simply got to keep up.
In my research I came across Activerain and some other blogging sites and realized what a wealth of information and insight they were. I also realized that they are an effective tool in building your internet presence. So, I went to work. I started reading a lot of the posts and the comments that people left. I got into some fairly intense conversations with people. It became evident to me that while there are some really off the wall people in here who post some pretty off the wall stuff, that almost everyone on here is pretty "with it" to an amazing degree.
Activerain and to a lesser extent some of the other blogging sites that I have visited has led me to rediscover something that I had lost in my 22 years in real estate and mortgages. A sense of community. The sense that it wasn't all about just making a buck. That people out there are genuinely willing and even eager to be helpful to one another. I can't tell you all just how cool this is to me!
The day before yesterday my son, who goes to college at Auburn University in Auburn Alabama, called me and told
me that the clutch is going out on his truck and that he didn't know what to do about it. Well, before I would have told him to try his best to find a decent shop, take it there and to tell me how much he was going to need for the repair. Well, like I mentioned above, the last six months haven't been all that great. So, just leaving it to chance that my son would find a shop that would do a good job at a reasonable price wasn't really a choice for me.
I thought about my options for a bit, then hopped on Activerain and did a search for agents
in Auburn, Alabama and I found Laura Sellers . I dropped Laura an email and she got back to me asking what it was that my son needed. I wrote her back, she checked around and referred us to a shop in Opelika (the town next to Auburn).
Even though I live over 600 miles away from her, Laura went out of her way and expended effort to help my son and I out. It might just be a southern thing, or an Alabama thing or maybe she's just a nice person who I stumbled across. It might be all of those things, but one thing that I'm for sure of is that it's an Activerain thing!
Thank you Laura and thank all of you who participate to make Activerain a community.
WAR EAGLE!
R.B. "Bob" Mitchell
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Excellent story!! This is what AR should be about! Thanks for sharing this!!
Good for you for taking on the challenge of changing your business head on! Good luck to you! I was at a conference a few months ago and so many of the Realtors there were talking about having to retire because of all this complicated Internet marketing becoming part of the business. It was really amazing that people that had been in the business for years could not face a new challenge - at least you are not one of them! This is truly a great community....
Get up and fight. Take back and work on what you can do to be back in the black. The red one year is not bad if you learn from it. We never want it....but take what you can from it.
Thanks for the words of encouragement!
R.B. "Bob" Mitchell
ValueList Real Estate Services, Inc.
Bob, this post is excellent and you're right on the money with your AR findings. The community feel it fosters gives us the confidence to approach another AR member and do as you did. Most people are willing to help out if asked. I'm so glad it turned out well for all of you, and now you have a colleague in Alabama who you'll think of if anyone's ever headed over there, I'm sure. I'm the last one to be giving advice to a long-time realtor, but I'll do it anyway. Keep up your hard work and re-focusing on what works. It'll provide just the direction you need to keep making it in this business. And you're right, the internet has got to be part of your marketing plan, a major part! Continued success to you.
Bob - I'm sorry to hear that last year was so bad and glad to hear that AR has helped you change things. It is nice to have community! I feel like I have friends all over the United States and even Canada now.
Well that's pretty cool Bob. Since joining AR back in June I now feel I can go anywhere in the country and have a friend waiting on me. I have to say that's a pretty good feeling. Thanks fr sharing Bob and way to help out Laura
I think this highlights the power of AR and all its' members. Well done Laura, you make us proud.
What a wonderful story and to publicly thank that person is a wonderful thing to do back! I know when I'm thinking of finally moving, I'll be coming right here to look for help. The internet is daunting, get some help if you can't do it alone....and best wishes for a wonderful 2007!
Good luck with the out of town child it can be trying not to have that direct contact!
I think we tend to learn best when things get a little rough-- it takes us out of our comfort zone and we then start to make some real progress and move forward. It sounds like you are on your way. There are a lot of good articles on AR about websites, optimization etc. However, I also see a lot of articles about the good old fashioned methods of being connected with your local community - sending handwritten notes to past clients and SOI -- so a little bit of everything is a good way to go!
awesome story.... thanks for sharing
Wow! Thanks for all or the response! And to be a featured article....too bad it had to be the article about how last year sucked! Oh well, it's still cool to know that you are all out there.
R.B. "Bob" Mitchell
ValueList Real Estate Services, Inc.
Great story. Hope your website works out. Nice job Laura. This may be the push you need to take your business to the next level.fig
Great article... That goes to show you that there are some good people within the Active Rain community.
Enjoyable read! It is good to connect to other professionals that even thou we are spread over the US, we are are sisters and brothers under the skin!
Bob, this is beyond awesome! Your high praise of Laura's actions have led me to choose her for a referral I hope to have to Auburn, Alabama tomorrow! Maybe I'll be able to pay her back for you! AR is great!