BPO Automation software, and, auto acceptance software, what's the deal?

I have recently found a company that creates software for BPO automation, as well as, auto acceptance software.

So I finally know why after all the BPO blasts I receive, every time I logon the BPO is already gone! mistery solved. Now I am looking to see if it is worth the time to incorporat this software into my business.

Have any of you used either software? Any thoughts? Who's the best? Any advice would be greatly appreciated!!

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