Real Estate Professionals! Communication is Key! How Long Does it Take to Pick up the Phone?

This is somewhat of a rant - I know, unusual for me, but I gotta tell you that I consider it downright RUDE when someone doesn't call me back - ESPECIALLY Realtors - when I'm submitting an offer to purchase one of YOUR listings. They could send a message via pony express for all I care - JUST COMMUNICATE! NO WONDER Realtors get such a bad rap!

Here's my story in a nutshell and I'm stickin' to it!

On Saturday - last, I call the agent, tell him/her that I will be submitting an offer for his/her listing. They provide me the fax and email, and one hour later, I call him/her, leaving a message on the mobile to let them know that I am emailing the offer. A couple of hours later, I receive no call, so I call the person and leave a message on his/her mobile. Then, I fax over a copy of the contract.

The problem is this: my client is being evicted 'cause the landlord was foreclosed upon. They didn't know they could buy a home, but after speaking with them, I thought they could and sent them to a lender. Voila! They're approved for an FHA - my client has the money down. So? You see where I'm going with this? You're right...we have time constraints - so NO short sale, NO bank owned....we're limited to the price they can afford.

On the contract, the seller was given until 5:00 on Sunday to respond. Nothing all day on Sunday...no answer on cell phone, no email, natta! I finally email this individual indicating that if I don't hear "something" that I will have no other recourse than to call their broker on Monday. A short time later, I received an email, "I will call you tomorrow."

Tomorrow (today) comes, and no call, no email, no return message or call from my new emails and my new telephone message...so, about 12:00, I contact the voice mail of the broker. All of this time, I'm updating my clients as to the latest NOTHING! About an hour later folks, I receive a phone call....from the agent. Did I mention that this individual owns the property along with a partner? Well, the partner "thinks" there is a cash buyer...no written offer, only perhaps, verbal.....The agent I spoke to mentions that there is an actual written offer, but the partner decides to wait for the cash investor and walk away from a sure deal.

I really believe that I was being stalled all weekend because there "might" be an investor with cash. I accepted the apology and moved on.

The moral and point of this story....is: communicate...even if it's about nothing. "hello, I got your paperwork, your contract, whatever," "I'll be getting back to you," or, howabout "we have another potential offer." It really bugs me how rude and inconsiderate and unprofessional real estate "professionals" can be.

SO THERE - You're ALL on notice! ;-)

Mesa, Arizona Real Estate. Call me at: 480.216-3334 for information on purchasing or selling a home in Mesa, Arizona or surrounding towns. OR email me: Teri@TeriEllis.com. Feel free to visit one of my websites: HomesAzRE.com, MoveToMesaAz.com or MoveToSunnyAz.com. Or stop by my blogs at: Active Rain; or Phoenix Valley Real Estate Blog