Have you hugged your loan officer and escrow/Title officer lately?

In the real estate business non of us get enough credit for all we do to make it look easy!

This is good and bad.....good for the customer (they appreciate how smooth the process went), bad for us in that they think we are over paid for doing what a monkey could do.

I am amazed how little some agents thank the loan officer and the escrow officer for all the last minute things they do to make the deal close on time (e.g. Lender:drawing docs at the last minute, changes to closing costs, credits, changing coe dates, two week closes. e.g. Title/Escrow: preparing docs for signing in 1-2hrs of reciept of the loan package, doing signoffs on evenings, weekends, and when they should be at lunch, rushing the prelims out, waiting for the client/agents/loan officers for the apt when they are 15-30min or more late,etc.).

In real estate (I have been doing lending for over 25 years), it never ceases to amaze me how little we acknowledge the excellent work most of us do day to day. When is the last time you gave your loan officer or escrow officer a hug, a box of chocolates, a thank you card......just for being there for you and working as such a great team? If you havent done it lately...take a moment today to give them a call, an email, a note just letting them know how much you appreciate them and all they do for you.....you might be surprised how it will come back your way.

I know how much rejection realtors get every day, every hour ( I am the in house lender with Wells Fargo in a local high end real estate office in Burlingame, CA)....I know how hard they work and how some times the client goes with another agent after all the time and money is has been invested by you. As a lender I know rejection too....how many times I am rushed to get the preapproval letter out to find out the client never intended to use me for the loan just use me for the offer getting accepted (sometimes the agents are full participants in this......shame shame).......so in a business racked with curve balls, disappointments, glory, miracles, wonderful clients and escrows, happy memories, first homes, new babies, growing families......lets not forget to say THANK YOU!

Roger Hunt

Private Mortgage Advisors (an affiliate of Wells Fargo Bank, N.A.)

650.796.0326

www.rogerhunt.com