City of Chino Hills launched its new online registration system

recreation activities, classes, and programs from home or from work using the City website at

www.chinohills.org. RecTrac, the recreational management software and web registration system was

activated on March 24th. The Recreation Division serves a community of nearly 80,000 residents, and added

the new online service to provide one more convenience for residents.

"Doing business on the Internet is the direction society is moving," explained Jonathan Marshall, Community

Services Director. "Our goal is to offer the best services and options, and online registration is another tool

we can use to make the park and recreation experience more enjoyable for our community."

RecTrac, a product of Vermont Systems, allows the Chino Hills Recreation Division to make its activities

available via the Internet while synchronizing all of its online and offl ine processes. Registration and data

management capabilities can be accessed quickly; online enrollment reduces the workload and paperwork

involved in the registration process.

Signing up for programs online is fast, fun, and convenient.

Participants can view program information, check availability,

and register within minutes. Online registration also provides

each household with a calendar that details everything

they have registered for! Users can edit their household

information, add members, send feedback, and print and view

old receipts under their account.

To use the new system, each household must have a Login and

Password. Persons who have registered for a City program

or class anytime after January 2009 already have a Login and

Password. The Login is the Household ID number located

at the top of the receipt. The Password is a random string

of letters and numbers that customers can change after their

fi rst Login. The City also offers online support for forgotten

passwords.

Customers already in the system will receive an email that includes their Login and Password. Those who

did not provide an email address will get a letter containing the information. If the customer is a brand new

user and has never registered for classes or programs with the City, they will need to call or visit Recreation

to have an account created for them. This stop is necessary due to security reasons. Credit card information

is not stored in the system. Unregistered visitors can browse as a guest. Customers can search for classes

and events by instructor, class type, keywords, and dates and times. Online registration will not be available

for some classes such as Tiny Tots, Summer Day Camp, and trips that require a deposit due to the paperwork

required. However, customers can still view the class and get necessary information.

Visit the City's Website at www.chinohills.org click "Recreation," "Online Registration," or

"E-Services," "Recreation Registration." For more information, call (909) 364-2700.