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Unsolicited "THANKS!"

In a current time when it seems that everyone has tightened up their belts due to the volatile stock market, corporate bail outs, elections and whatnot. It seems that everyone is holding on to every last penny is preparation for the sky to fall.

But yesterday I received the kindest, most rewarding voice mail I had ever received to date from someone I have never met, never spoken to, never even knew his name. You see, I performed a Staging Consultation for a large home in Tarzana, CA a couple weeks ago. The young couple have had their home on the market for a couple months now and needed someone to come in and tell them what needed to be done to better prepare and show their home to buyers. I spoke to the owners a few days later, who said they were, "In the process of implementing my suggestions..." but never heard from them again.

Although I wish I could record the voicemail for all to hear, you'll just have to read it and imagine the sort-of "Clive Peirce" English accent to the voice and enthusiasm:

"Hello, Connie, my name is Ted McGxxxxx. I'm the Agent for the Hunt's and they just shared with me a copy of your report. I must say I was so impressed with your spot-on professionalism and detail of the report that I decided that I simply must call you. I am so impressed by how the Hunt's have taken your suggestions into account, how extremely please they were with you and the report: that with your permission I would like to forward a copy of this report and your information to the surrounding offices as well....." I could go on, but this was the gist of it and I have been walking on Cloud 9 ever since.

Of course I did call and thank him as well personally. But I just wanted to share with everyone that even on a cloudy day, there is always a silver lining, and to keep in mind, that EVERYTHING you do professionally is seen and touched by MORE than just the people you come in direct contact with.

Remember that even the smallest of details, the smallest of services, is a direct reflection of you. Now - go touch somebody the world.

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Platinum Home Staging, Inc. has been recognized and grown into a tremendous success built on customer service, integrity and best of all, customer referrals. Specializing in Home Staging, Interior Decorating and Model Home Interiors. Serving the greater Los Angeles & Ventura County areas. A home's first impression is the most important one. A home should be inviting and memorable; to stand out among the hundreds of homes that Buyer's may be looking at. Selling a home, is in fact, selling a product. Market the product, "package" it to appeal to as many potential buyers as possible. After all, ...How you live in your home, and how you sell your home, are two completely different things. Call us today at (805) 553-9952

Posted Tuesday Sep 23