Bad Experience with Temecula Roofing Company

This winter has been a doozy so far as far as California standards go. Last night I went to a late movie and came out to torrential downpours and had to cross a lake also known as the parking lot. Needless to say, my shoes and pants were drenched!! Yikes!!

Unfortunately my father has been experiencing some negative side effects of all the rain at his house through a strange leak that just recently started. Dripping no where else but through the kitchen pantry cabinets on the first floor of two floors created an enigma for us roofing novices. How could it get to the middle of the house without showing any signs of a leak in the second floor above the pantry where the water was coming out? Strange.

What to do? Start calling the roofers one finds in local yellow pages advertising and possibly Penny Saver ads? After calling several companies, leaving messages, and getting no response, my father got in touch with Temecula Roofing Co. The company is obviously locally based and answered the phone when he called. Both very good signs, right? The receptionist/wife of the roofer offered to have the roofing technician/her husband out the next day. Perfect. Rain was forcasted in a few days and if he could come out and find the problem, they might be able to fix the problem before the next rain.

The roof technician came over the next day sometime close to the end of the time range he was supposed to arrive. He took a look around and came to the conclusion that he needed a taller ladder to get to the roof. Interesting. Would you think that someone who works for Temecula Roofing Co. would have a ladder on hand that was tall enough to reach the top of a typical two story home in Temecula? The technician told my father he would be back that afternoon.

The afternoon came an went. There were no phone calls from Temecula Roofing Co. It was Friday so my father had to wait until Monday to call to see what happened. No answer from Temecula Roofing Co. He left a message. Guess what? They never bothered to call him back. EVER! Is that crazy? The company obviously had the order. Had the address. But just dropped the ball right in the middle of a service deal.

Fortunately my father was able to get someone else out to give an estimate. I believe the job is about $1600. I wondered initially if Temecula Roofing Co. didn't return the calls because the job was too small and possibly "not worth their time"? I'm no roofer, but a $1600, local job seems like a decent job to me.

If you are looking for a roofer, I would not recommend Temecula Roofing Co. and I would certainly make sure that if you do find yourself working with them, not to pay them before the job is finished. If they would flake out on this job, what would they do in other situations?