This happended just today, and no, I don't work for Alltel. I have a cell phone account with Alltel (best coverage in the small mountain town of Durango, CO) and 4-5 lines with them at a time, for business and personal use. Every extra line costs me $20/month and they share the minutes I already have on my plan.
Anyhow, I had a phone line that I set up for 3 months for my mom to use while she was visiting here from Europe. Today she left and won't be back until next summer so I called Alltel to cancel.
They offered me 1 year for free in the form of a 20% discount on my plan. They also told me that the line qualified for a free phone, so I got a free phone and a year of free cellular out of the deal (instead of cancelling the line). I figure I'll let the kids use the phone, just a matter of time before they need on anyway (I have a 10 and 12 y old).
My real point is, if you have multiple lines, why not call up and "threaten" to cancel. Make sure to get the "customer retention" people on the phone. And save yourself some money!
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Claudia Williams
Owner/Ecobroker/Exchangor
Blue Ribbon Properties
835 Main Ave #214
Durango, CO 81301
970 247 8388 (office)
970 749 3555 (cell)
970 247 8360 (fax)
www.blueribbondurango.com
Check out my blog
The Scoop on Durango Real Estate
www.blueribbondurango.com/blog
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