One of the biggest complaints of buyers and sellers in the real estate business is that their Realtor (or their Realtor's) does not communicate with them enough, an attribute that Realtor's should acquire from day one of setting foot in the business. In essence, some Realtor's have become desolately bitter from the business. Regardless of the circumstances of today's uncertain real estate market and saga, maybe it is time to quit or, go with the flow. Uncertainties does not make or break an industry or a market, only individuals who choose to live, act, and think that it does.
I just wrote on my Facebook status two days ago how rude and cold real estate agents can be and how they have seemingly lost their finesse in the business. One person replied, "Yeah, its true", and another, "Not at EWM!"
Not that I discredit the philosophy of any brokerage's agent/client/customer relations. It is not the real estate firm/agency/broker that can shape an agent's business character per se (or so it is), but to me, it is the agent that makes a name for themselves while representing the real estate brokerage firm that they work for.
Although a broker's business' mission, vision, and philosophy reflects the identity of their business with professionalism, integrity, reputation and respect within a particular company and their agents, the majority of the times brokers have a company policy that helps to personify professional ethics within this industry, a practicality that should remain that way. But not everybody is on the same page of how professionalism and ethics plays an imminent role in the real estate business.
Our attitudes can make or break a company but most importantly, our reputation as real estate agents. There is one agent that I would NEVER call. My apologies for Mr. / Mrs. Buyer for my indirect/'unprofessional'/'unethical' behavior, but I cannot tolerate the fact that another Realtor has offended me or treated me with so much disrespect that they devalue my persona and discredit the hard working years of experience as a Realtor. I refuse to become bitter...
Part I of a A Mini Series of the Daily Life of a Realtor - I Refuse to Become Bitter...
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COOL Diana . . . you have 19 on your playlist! GREAT song! :)
There are a couple of 'nasties' in my area and I know for a fact that other agents won't deal with them . . . but as much as I HATE to deal with them, if I have to for my client I will. I just do it and get it over with, kill em with kindness and overpower their nasty with my nice. :)
I don't give anyone the power to offend me. ;)
I've talked to some bitter ones, there is always some bitter in the batter. One bad apple doesn't spoil the whole bunch is that old saying. We chose the profession and have to live with the full deal. There is a realtor who has listed a house for 5 years and not sold it yet! The market was better a few years ago, I'm not sure what is being done to sell it.
Candice: As the saying goes, 'You can attract more bees with honey'. Unfortunately, the agent whom I refuse to show their listings has a bad reputation and has been 'black listed' from some agents as he is very well known. I've been around the block for a while in the real estate industry and try to avoid confrontations with him so I don't bother as there are many listings out there that will seem fit for my buyers, no pun intended. I am not sure if the agent is well known for being 'nasty' or by heresy but would rather bury it or at least get it off my chest in writing . Glad you liked 19, I love that song too!
Monika: I will tap on your comment when I complete my 'mini series' as there is much said about the 'one bad apple doesn't spoil the whole bunch'. And, you are right about that! ;D Thanks for your comment.
Diana - I believe that the attitudes of agents are individual, not brokerage-based. However, since you did actually have someone respond with "Not at EWM", I'd like to point out that I consider the treatment of Lucas Lechuga by EWM to be cold. "Innocent until proven guilty" was apparently tossed out the window.
Yay to Dido! :-)
Hi Tchaka!
Yes, I will touch on that on another 'episode' of my mini series as I do more research on the subject... Thanks for stopping by :)
I wish I knew a way to block this type of behavior from others. For the best interest of my clients, I show them any properties they want to see, regardless of whom the listing agent is, but I do understand how hard it can be to deal with certain personality types, specially the ones that are not polite or have bad attitude.