We Live or Die by Technology

April 24, 2009 shall be etched in my mind! That is the day that Outlook stopped and my technology work life became a nightmare. As I had a Dell computer I called them first ... after (no kidding) about 12 hour on the phone with them over about 4 days Outlook was not restored; I had lost lost of my emails and lots of contact information but I was left with Incrediablemail and purchases "to fix everything" to the tune of about $450. The dancing butler and Elvis voice made me crazy!! I was D O N E with Dell told them never to call me again - I was not cursing, nor rude but definitely D O N E !! Here is the weird part - my customer service rep was overly enthusiastic, "scary helpful" and called me for 5-6 more days repeatedly on my office & cell phones - this is after I forbade him from caliing. He would call and leave 6-8 messages in a row everyday; sometimes more than once a day ... I call him my Dell stalker ... LOL Who could believe? Anyway, I never spoke to him/them again. Over the next several weeks I purchased an iPhone and proceeded to lose my old Blackberry before I was able to transfer all the numbers - oh me!

During this time I was trying to get my laptop up to speed and use it for business - that worked to a point as I had everything backed up via an external hard drive. I was in business say 85% - not so good really. In my opinion whatever infected my PC was transferred to my laptop - it was a mess too!! My laptop (not a year old) was slow, I began to see the negatives about VISTA in my life daily ... the iPhone was great and calling me to make the MAC switch ... but the laptop was not that old. What is a girl to do? I continued to try & try never getting all my 3 email accounts to work in my laptop. By this time I was limping along using my laptop but with the use of a memory stick printing from my PC - it was crazy to go on thus for so long! We installed Verizon FIOS durIng this time too - things were not faster - VISTA was the problem!

Over the next few weeks I brought in 3-4 "experts" to solve my problems. Improvements were made but never lasted - my email settings in Outlook would reset/fail after a shutdown. It was the nuts! I never did get some information back ... it is not to be ...

Saturday I broke - went to the Apple store in Tampa and purchased a MacBook & MAC. OH MY - this is heaven - LIFE IS GOOD. I left my new computers @ the Genius bar along with my old laptop; they transferred everything for me. Last night my son, Alex helped me set up all three email accounts. I had absolutely no idea how quick, clean & easy MAC is ... I had heard but I could not have envisioned how exceptional my experience was going to be!! I get goose bumps thinking about it. LOL

I now will have time to work in my business rather than on it - technology does not/should not take most of our time - it does when it fails. I have barely been keeping my head above water with what need to be done - I see the light as my friend & author Angela Ewell Hunt said ... she made the switch years ago ... does all her writing on her MAC.

Thanks go to many - my son Alex for forcing me to try the iPhone - it rocks. My ASPM friend Sharon Sanchez, Absolute Design of Tampa Bay for encouragement alway and my family; especially my husband Bob who has put up with a lot of my frustration during this ordeal.

APPLE is having a big sale - now is the time to make the switch!