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"Short Sales" Please Advise

I've been very successful in selling Short Sales but this time I've encountered a case where the Bank does not want to release my client from the note. They mentioned (Wilshire) that they will only release the lien for the sale but not release the owner from the debt and most likely 1099 him for the difference. I thought this only happened in cases where the owner owned more than one property. In my clients case this is his primary residence. Can anyone advise me on how I or my client can negotiate this with the bank so that they release my client from the debt in full like others have done?

Posted Thursday May 14