Wednesday I was driving around a neighborhood looking for houses that were For Sale By Owner.
I came upon a house that was listed with a local agent whom I have not had much contact with. I remembered seeing it on the internet but sometimes the houses all seem to mix in your mind and a fresh preview for my buyer is always a good idea, especially with a very high inventory on the market right now.
I called the agent's cell phone and got her voice mail. Now I was sitting in the driveway at this point and thought I remembered this house being vacant. There was a lockbox on the door. Then there should be no problem, right? WRONG!
Yesterday I got a call from an enraged agent who happens to like getting both sides of a sale. Honestly, we all like to get our own listings sold but our goal should be to expose our listings and make them available to all agents as much as possible.
Exceptions being; a dog is in the house, a sick child, an ailing family member etc. In such case the lockbox should be removed!
The agent proceeded to tell me that these people were very sensitive about their house being shown and that I should have made an appointment. I tried! She (the agent) was not available!!! & I had mistaken this house with another that was vacant and had a lockbox.
Wherever you are there are good agents and not so good agents, the job of the seller is to choose which agent will most closely represent you, the homeowner.
It is vital especially in the current "buyers market" that every opportunity for showing your home be made available and that all roadblocks be removed.
To me, as a Realtor, it appeared that these owners wanted their home exposed and open for showings as much as possible or they would not allow a lockbox on the door. In my opinion, the challenge was not with the owners but rather with the Realtor that they chose.
Things that you can do as a seller:
Proper exposure for your home is the number 1 reason why you hire a Realtor. The areas of exposure that are most appropriate but not limited to are:
Because this is the sign we all want to see!
If you have a home in Ocala Florida that you are thinking of selling, it would be my honor to give you the full benefit of resources and exposure that I possibly can to get your house SOLD!
I also can assist you in finding and interviewing agents anywhere in the country who can properly market your house to bring about a sale. Don't settle for less! Expect and insist on the service you deserve.
ActiveRain Corp. is not responsible for the accuracy of the site's content (which is written by members of the ActiveRain Real Estate Network) and does not endorse the views of the real estate agents, mortgage brokers, and others listed here.
Powered by the ActiveRain Real Estate Network
© 2008 ActiveRain Corp. All Rights Reserved
That just blows my mind. It is for sale but I want both sides so you can't show it. Wow.
Sara- I'm lucky I have not had that experience (yet). I do hate it when agents dont return calls (see my blog for my various rants on that topic) Yet, there has to be some way to let agents in the field know if there is a problem just showing a house unannounced. One of my concerns is the alarm system. Will it be active? Perhaps we could put a small note in the lock box of a listing that needs to be setup with an appointment.
However, your story really does not seem like it fit into my description. It seems that the agent was trying to keep the house to themselves to make as much money as possible for them. Not serving their clients best interests. That is the type of situation that gives all of us a black eye.
Great post!
Best,
Scott
Sara, you make an important point about hiring a full time professional. I had a similar problem trying to see a property. When I called the agent, he had to stop our conversation several times to continue instructing his 7th grade classroom!
I also wrote on this topic a couple months ago and was livid with the agent and with my clients there we told the agent that since he didn't want people to look at, that we were going to be stopping there. If it was this difficult to deal with him before we even see the house, we couldn't imagine what it would be like afterward.