Every business eventually will face growing pains, no matter how small or how large and how each person acts to the growing of the business will be one of the determine factors how and if a business will grow later.
Each person has a part in the growth and sometimes a decision has to be made if each person is in the right position or if they would be better in a different area...or just let go.
A recent example I can think of was a contractor who had decided to expand their business into a different area of a market but still within their area of general expertise. In matter to facilitate the growth the company hired, a well-known and very experienced manager for the area. Within the company, they promoted a manager to the general manager's position to oversee the growth and to support the managers in the newly created area.
The general manger received training and directions on how to deal with people and situations when they arise. Directions to him where, that he support to the managers and not to work as the on-site mangers, to give directions, step back, and trust the manger to do their job.
One day the general manger came to one of the jobsites, did not even looked for the onsite manger, grabbed a shovel and jumped into the newly created hole and started shoveling.....
Why I am telling you this story?
When you are planning to grow your business, you need to trust your team you have hired. When one part of your team is not doing what they where instructed to do, you might have to revisit your managements team structure and reshuffle your team until it is either in the right position or let it go.......
You cannot grow a business alone, you need the team to help you grow, or otherwise you will reach a point that you are to large to handle the customer flow by yourself and then your personal success will pull you under.........
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