The Importance of the Call Back

I received a call from a realtor who lives in Northern Virginia wanting to know if I would come out to the Baltimore area to stage her house. The realtor really wanted a stager from the Northern Virginia area, as she would potentially use them again for local listings. In essence, it was a trial run. Now, Baltimore is a bit of a drive for me, but I've staged a home in Annapolis, and the drive is really not much longer than what some people commute everyday, so I agreed.

This gorgeous house is located in Reistertown, Maryland, and was worth the drive. I did a 2 hour consultation, and then returned a few weeks later to do a hands-on staging with the realtor/owner. We also went shopping together at the HomeGoods in Owens Mills, and we had a great time. Not only did I have the opportunity to work in a stunning home, I also met a fantastic realtor who is a really nice person, too.

Here is just one set of B&A's of the living room:

For this opportunity, I can thank our professional policy of always returning phone calls and email messages. Of course, we all know that the call back is just a normal part of doing business. But it's amazing how many people don't do it. This realtor had told me that she called another stager who is based in Maryland, but they never called her back, so she called me next. And I called her back. And that got me the job, and potentially more projects in the future.

All the best,

Monica