HAKC, The Housing Authority of Kansas City

Once again The Housing Authority of Kansas City is proving it is a colossal, glittering jewel of incompetence!

This is not the first time I've posted a blog about HAKC's incompetence. http://activerain.com/blogsview/227481/HAKC-Section-8-Housing

In that blog I described what section-8 is and how the system works, I also outlined how simple it is to work with any other housing authority in the Kansas City Metro area; except HAKC.

So here is the latest:

A tenant calls HAKC for a "complaint inspection", this is pretty common, they call them instead of asking us to make a repair. We never get the opportunity to make the repairs before the inspector arrives.

The inspector arrives on 8/21/2008; they only tell you the inspector will be there in a four hour time block, so you have to go there and wait for them. The inspector points out that the grading to the house is causing water to enter the basement. Pretty simple fix, we call a contractor to make the repairs after getting approval from the owner. Since the tenant had not informed us of the problem and HAKC hadn't told us what the inspection was for, we had not made any repairs.

Since contractors work on their own schedule, the contractor had it scheduled to be completed on 9/10/08.

We sent numerous emails, made dozens of phone calls to the Housing authority, we even called the Ombudsman (complaint) line at 816-968-4160. We left a message there too. Nothing, not one phone call, not one response.

The rain came steady for nearly a week, obviously our contractor cannot do this kind of work in the rain. In the mean time we had the gutters replaced to help with the problem.

Before the contractor could get the work done, HAKC schedules a second inspection and failed the house on 9/08/2008. Despite our repeated calls, our many emails, they tell the tenant that her tenancy has been terminated and she must move!

Jerome Robinson refuses to respond to phone calls, when we have tried to call others there we get only voice mail and never get a return call.

This is but one of the many reasons we encourage real estate investors in Kansas City to not count on Section-8 when figuring the rental potential of an investment property.