Say Hello to Amy White with CityScape Mortgage in Owasso, Oklahoma!

Say hello to Amy White with CityScape Mortgage in Owasso, Oklahoma, a great place to get your next home loan!
Amy White has been in the mortgage business since January 2005. She likes to say that the business chose her. That's because after she and her husband had bought five homes in seven years, she had had it with much of the poor customer service they had experienced in securing their financing.

"By the time we were purchasing our last couple of homes," said Amy, "I had researched the process of what it takes to get a loan and I found that it just wasn't that difficult." But it was the customer service that kept eating at her. It just wasn't there, at least not the way she thought it should be. So she decided to jump into the business in order to make a difference.

Not a bad idea for a mom who had managed a medical office where she did medical billing and assisting. And it's also not bad for a mom who had stayed home for three years after the birth of her youngest child.

Amy began her career in the mortgage business as a loan processor. After seven months she was already a loan originator. Then, after two years of working for someone else, she got her own broker's license. That's the beauty of the American dream. The ability to chose a career (or have a career chose you) and then to learn the business and advance to where you finally are actually a small business owner.

I asked Amy why she chose to work with Cityscape Mortgage. She said without hesitation that it was due to their reputation and large variety of loan products they offer to home buyers. Howard Doak, president and owner of Cityscape Mortgage was instrumental in the decision also. That's because of his commitment to providing the kind of service for clients that Amy believes in. So you might say that it was a great match right from the start.

Although she began in Tulsa, Amy now works out the of McGraw Realtors office at 12620 East 86th Street in Owasso, Oklahoma. Cityscape Mortgage leases offices there in order to provide service not only to customers but also for the real estate professionals at McGraw. She chose to move to the Owasso, Oklahoma area because it is a family based community and also because it is closer to her own home.

I always like to ask small business owners about their biggest challenge or strangest experience. For Amy, her biggest challenge was to help a client who was self employed to refinance seven investment properties within a one month period. Obviously that was before today's mortgage environment, but it was still a tough assignment. But she got it done. They all closed successfully.

One other thing I like to ask about it how the business is doing, since they first began. Amy told me that her business has tripled since her first year. I would say that's what one would expect when you provide outstanding customer service!

To contact Amy, just stop by the McGraw offices in Owasso, Oklahoma. Her hours are Monday through Fridays from 9:00-5:00. She's available nights and weekends also. To contact her by phone, call 918-557-7967. Just ask for Amy White, Mortgage Diva!

The Cityscape website can be found at www.CityScapehome.com

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