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Home Business Etiquette - 1/3

Business Etiquette - 1/3

Courtesy
  • If a Seller has made a final decision to list with someone else, respect and reinforce that decision. A professional attitude will create more business than will making negative comments about the competition.
  • Speak respectfully about your competition. It will enhance your reputation as a professional.
  • Arrive on time -- don't waste anyone's time. If you are running late or have to cancel an appointment, advise the other party in a polite manner.
  • Always request an appointment to show a property through the listing Firm or Salesperson. Don't call the owner unless the listing Firm has given prior permission.
  • Be timely when picking-up or dropping-off courtesy keys.
  • Return any key you have to the listing/courtesy office promptly after a showing.
  • Face a problem situation promptly and squarely. Consult management immediately when a problem develops.
  • Leave the house as you found it (i.e.: lights on or off, pets in or out, all doors locked, etc.) Don't turn switches on or off if you don't know what they control -- it could be the furnace or the air conditioner.
  • Don't park or block the driveway access to a neighboring property and/or sidewalk when showing a property or conducting an Open House. Remember to pick-up all Open House signs when you leave.
  • Use your Open House and For Sale signs according to municipal by-laws.
  • Use sidewalks and paths. Avoid unnecessary walking on the grass and through flower beds.
  • Refrain from use of tobacco, food or beverages in a home when you are showing it. Encourage your prospects to wait until they are outside.
  • Extend a courteous and positive attitude to your administrative staff/other offices' administrative staff, clients, colleagues and the public.
  • Ring the bell or knock on the door before entering a home (this also applies to a home that has a lockbox). The owner may still be home. Call out when you enter a home if you were unable to reach someone by knocking on the door. Let them know who you are.
  • Remove shoes or boots upon entering a home and encourage your customers to do so as well.

Sham Pathania
 Sham Pathania
Homelife/United Realty Inc. Brokerage
9056721234
sham.pat@hotmail.com
http://www.greatgtahomes.com

Posted Thursday Sep 09