J.D. Power Ranks RE/MAX Highest in Customer Satisfaction 2011

In the 2011 J.D. Power and Associates Home Buyer/Seller Study, buyers and sellers award RE/MAX the highest rankings in customer satisfaction.

It’s clear: RE/MAX Associates are the ones consumers trust most to guide them through one of the most challenging real estate markets ever seen in the U.S.

Homebuyers ranked RE/MAX on a 1,000-point scale with a score of 805 and home sellers put RE/MAX on top with 791, leading all other real estate franchises in the survey. Consumers rated RE/MAX in the following categories:
•Overall satisfaction
•Agent/Salesperson professionalism
•Variety of additional services
•Real estate office
•Real estate company marketing (seller survey only)

The 2011 Home Buyer/Seller Study includes more than 4,200 evaluations from more than 3,680 respondents who bought or sold a home between March 2010 and April 2011. The study was fielded between March and May 2011.