In the most recent City Connections newsletter, it was announced that the City is in the process of implementing a fixed base network automatic water meter reading system or AMI. Part of this project consists of replacing all water meters in the City with new water meters that have the capability to log, store and send water consumption data to the City daily.
AMI will be used in conjunction with our billing system to eliminate the need for water meter readers. An AMI system will allow customer service representatives to answer customer inquiries with up to date and accurate water consumption information and will notify Utilities Operations of many different alarms, one being customer leaks so customers can be notified to make repairs. Upon completion of the project, Highland Village water account holders will be able to visit a secure website to view and track their personal household or commercial water consumption. Anticipated completion is February 2012.
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