Comcast in Katy Texas opens a new store

Comcast in Katy Texas opens a new store

I am not writing this article as an advertisement or endorsement for Comcast. We use their services at my home and right now and we have virtually everything bundled. Supposedly this saves you money but also makes changing service providers much more difficult. Our situation was more an outgrowth of time as opposed to our picking this service provider. In addition Comcast bought out Time Warner in the Houston area several years ago. I am posting this blog to let folks in Katy know that the old Comcast Store just off Mason Road and Kingsland is now closed and a new XFINITYTM Store has replaced it.

Comcast celebrated ribbon cutting on their new Katy store on January 31, 2012. Many local dignitaries and City of Katy Council member plus Comcast employees were in attendance at the grand opening. This store is the first of its kind in all of the United States. Katy was picked due to its large future growth potential. The new location occupies 3,200 sq. ft. of space. The important part is that it is located on Mason Road in the Kroger Center maze of shopping strip stores. If you know where the Wings store is located then keep going towards the back of the strip towards the Alamo Drafthouse. The actual address is 517 S. Mason Road Katy, Texas. I found it a few weeks ago by accident and I was not sure if the old store was still functional.

The new facility supposedly has all of these special features to assist customers with picking the appropriate services. I will believe that when I see it. If you use Comcast and need to obtain a new TV converter box or obtain or exchange anything else with Comcast then you will need to go to this new facility. Based on the size of this store and the services they claim to provide, I would guess Comcast had to hire some new employees for this first of its kind facility here in Katy. If true then this is excellent news to me.

The store hours are Monday thru Friday 9:00 A.M. until 6:00 P.M. and on Saturday 9:00 A.M. until 5:00 P.M. My comment is simply every time I went to old facility I always had to wait in this huge line and the Comcast employees working the counter were not very nice or easy to deal with. Unfortunately they usually acted like they had a chip on their shoulder.