Sometime late Thursday afternoon, our upstairs A/C unit stopped working. Well, it was blowing air, but it wasn't cooling properly at all. The temperature crept into the mid-80's up there, while it was about 10 degrees cooler downstairs.
My wife called me, asking if the fact that I hadn't changed the filter in awhile could have caused this. That particular filter is rarely even dirty when I change it, so I figured that we were dealing with a tripped breaker (very easy fix, of course), or something major.
That night, we called a couple of companies that billed themselves as being available "24/7". None of them were available, and we didn't even hear back from them until the next day.
Our older kids slept downstairs in our family room on an air mattress that night, which they loved, since it's like a campout, but which is relatively inconvenient for us.
The next morning (July 3rd), we got up early and started calling around, trying to find someone (anyone) who could come look at our A/C that day. Keep in mind that it has been well over 100 degrees outside for weeks now, and we were on the eve of a huge holiday weekend. This didn't seem to bode well for our chances of finding someone quickly.
One company agreed to come "between 1 and 5pm", which is somewhat standard for that industry, I suppose. We kept calling.
At around 7:30am, we spoke with someone at Braswell A/C & Electric, who indicated that they could have a technician at our home between 8:30 and 9:00am. Really?!? WOW! My wife and I literally prayed that the repairs would come in under $200, although I had a feeling that it could be thousands.
David Castilleja was the man who showed up as promised. He spent about 2 hours getting things in working order. It turned out that the problem was a faulty capacitor. Total cost - $135!
To say that Braswell A/C was the answer to a prayer is not overstating things at all. Since I am ridiculously UN-handy when it comes to fixing things, I was prepared for the worst.
I just wanted to share this, in case anyone is looking for a great and honest local company for HVAC repair work. Thanks for reading!
You can reach David at (512) 845-9670. Give him a call!
 |
|
|
I have been working as a full-time Austin area Realtor since January 1997. My years of experience serve me well as the broker and co-owner of Austin Texas Homes, LLC, which began operations in 2004.
Tukong Moosul Martial Arts - Austin, Texas - Highly Recommended for Kids
Tiff's Treats in Austin, Texas - Best Business Model Ever? Perhaps
Laurie's Too Tearoom - Georgetown, Texas - Charming Restaurant near the Square
New School Ratings for Texas Released Yesterday! TEA Ratings Announcement
Down the Alley Bistro - Georgetown, Texas - A GREAT Place for Lunch!
Social Media Edge Radio's Cast of Characters - Join us tomorrow morning if you can!
Green Expo 2009 is this coming Saturday! Round Rock - Dell Diamond
Join Us for "Social Media Edge" Tomorrow! Special Guest: Irene Koehler of AlmostSavvy.com
ActiveRain Corp. is not responsible for the accuracy of the site's content (which is written by members of the ActiveRain Real Estate Network) and does not endorse the views of the real estate agents, mortgage brokers, and others listed here.
Powered by the ActiveRain Real Estate Network
© 2009 ActiveRain Corp. All Rights Reserved
Jason, I'm glad that your family was not inconvenienced for the entire weekend and David should appreciate the referrals I'm sure your blog will produce for him.
Maria - I sincerely hope that this brings more business for them, as it is well-deserved. :)
Jason - Ouch. It's 103 degrees out there. So glad you got that AC fixed. It's good to have a name you can recommend.
Robin - I still can't believe how quick and inexpensive this company was. Send them some business if you have a chance!
I hate when a company gives that RANGE of time.. and to have an AC company to rely is is fantastic... especially with this TX Heat.
Hello Jason, when you find a service contractor that responds quickly, and is affordable -- they are golden. Especially when you live in the Texas heat. The times I've been to Austin or Dallas I would always wilt -- I'm just not accustom to it! John
I love reading reviews about the good things that happen rather than the rantings and ravings about the bad things.
An appliance recycling company was supposed to come out last Wednesday to get my old refrigerator. I made the appointment three weeks ago, and THEY confirmed it the day before. They were supposed to come between 8:00 and 5:00. Okay, so I didn't schedule any home inspections because I really wanted to finally get rid of the old refrigerator (even though Zoey the Cool Cat likes it). They never came. Still no call. Alas, Zoey the Cool Cat still has her refrigerator.
Very impressive - a rep from Old Republic told us on Friday they are recieving a record number of calls for AC service and repair right now.