Service after the sale, means Sale after the Service!!!

When is the last time you got your hands dirty? I mean literally dirty? I had an occasion to witness something and carry the experience with me to this day. I did a transaction with an agent one time that had a buyer that loved rose bushes. Her closing gift was 3 very nice rose bushes. After closing when most agents are running to the bank to get the cash, this agent went to the couples new home and took out a pair of cotton gloves and a small hand spade as well as a bag of miracle grow potting soil. And guess what? Yes, you knew it, she helped the customer plant those rose bushes around their new home. I was there because I was picking up my sign and lock box and witnessed the entire thing first hand. To say I was impressed would be a great understatement. I learned something about customer service that day and it always serves me well. While the "Miller Team" has been the #1 listing team for awhile, I still get the most joy from seeing that buyer get that set of keys at closing. To me their joy and happiness is exactly what it's all about. Since the day with the rose bushes I have personally installed several faucets for some of our single mothers we have as clients and of course friends. The "Miller Team" has painted, mowed, hauled and installed or just about anything you can do to help a new home buyer or seller for that matter and we enjoy every minute of it. To put it as simple as possible, "service after the sale" means "SALE AFTER THE SERVICE". Not to mention the referrals and life long friendships that are irreplaceable. If you make your business about your customers and their wants and needs you will be surprised by the rewards you will reap. Set out today and everyday to help someone and watch what happens with your business.