I would like to say that I was shocked when I read this story on CNN Money this morning! BUT since I talk to Bank of America on a daily basis I KNOW what kind of QUALITY CUSTOMER SERVICE they are offering! I think as long as you have a pulse and you can fill out a basic job application you can answer the phones and assist struggling home owners!
In this story a home owner who was CURRENT on her mortgage was "accidentally" foreclosed on due to an error on Bank of America's part. The bank then ransacked her home and took her pet parrot when they changed the locks!! SO I caution everyone who has a mortgage that is current to call in and make sure that everything is OK! Especially if your mortgage was sold to Bank of America in the last 6 months!
Realty Negotiations works hard at helping homeowners short sale their homes, and offers a full range of real estate services. We are located in Winchester Virginia, but we serve Virginia and West Virginia. Please visit our website today for more information at www.realtynegotiations.com
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