What if my realtor isn't doing a good job?

written by Team Leader Andy Elliott

You wouldn't believe what I ran into last night on a listing appointment... or would you?

One of the things I do is call the sellers of homes that were on the market but expired without selling. I talk with the sellers try to figure out why they didn't sell and then I help them successfully sell their home. So I went on an appointment last night and the seller asked me why their home came off the market (they didn't even realize that their listing agreement was over because their agent didn't communicate with them).

As I began to talk with them they shared with me that they believe their realtor moved to Mexico and that they hadn't heard from him in quite awhile.

That brings me to my very quick and short point for this blog post. If you want to get great service (which is what you deserve) then have your realtor put it in writing with a cancellation guarantee. Decide what you feel is good service and be specific; communication, marketing, etc... and then put it in writing and hold them to it. It's great to hire a realtor that you trust but trust me I've seen more people wind up with poor service then you can imagine because they never verified that the work was being done.

If your realtor isn't doing a good job and following through with their committments you have the right to fire them. You are the boss and you have the right to be taken care of. I work by this model and give my clients the right to cancel their listing with me if they feel I'm not doing a good job as their agent and I can tell you that any good agent should never have a problem with making themselves accountable to their sellers.