Hi all,
I have nothing against a good sales pitch, I do have an issue with strong armed selling and using ones status as a bank owned prequal gatekeeper to intimidate selling agents and using alarmist tactics on their clients.
I've got an offer ready to present on a property in Lakewood, CA and as is typical and understandable of REO's as I mention in my tutorial on Los Angeles bank owned real estate, the bank requires prequal with their lender. I'm irritated because:
1) The L/O insisted on speaking with the client even though I provided all paperwork. Ficos, proof of employment, proof of funds, social #, etc.
2) The L/O leaves an unsolicited message for my client that it looks like she paid too much with her last refinance after reading my proof of funds (estimated closing costs for refi with appropriate contact info). Keep in mind not only is this tacky in my opinion but this is an estimate, not a final hud.....and her lender is very very competitive......and by the way the heck does this have to do with my clients yes/no prequal? Argh!
3) After I call this guy on b.s. and ask him to please stick to relevant issues pertaining to my buyers qualification, he gets passive aggressive and starts playing the "am I just not supposed to say anything to a client if I think I can do better?" "do you have some sort of relationship with this lender" "I've never had anybody accuse me of anything like this" bunch of Bologna.
My answer: Well no, your job as per the MLS instructions should be to evaluate the clients loan worthiness, nowhere does it say they will have to endure sales pitch scrutiny of past deals and I think calling them your client is a stretch buddy. And while its not relevant, yes I do have a relationship with that lender, they are excellent competitive , and yes I do recommend them. My buyer trusts me to help her find the best loan and doesn't need some 'johnny come lately' offering empty promises and unsolicited scrutiny. Can you help or not?
4) L/O tells me he is a big shot and has lots of deals (usually the sign of nothing in the hopper) and he doesn't have time to just do prequals favors for people.
Uh does the listing agent know this? Why then are you the prequal l/o for this property? Or have I already answered this question?
5) L/O tells me if that's my attitude hes just going to recommend full documentation.
Fine but I''ll go elsewhere as the Listing Agent said is perfectly acceptable
6) L/O calls my client again and leaves another message saying that I was abusive on the phone.
Are your kidding me, who does this?.
So my question is, is there any Wells Fargo l/o who would prequal my client today without giving them the third degree. She's already been prequaled with another Wells Fargo L/O a few weeks back but she is out for a few days and this offer needs to be in now. I'll provide proof of employment, ficos, proof of funds, etc as she's now been qualified quite a few times. :) Thanks for any help, while I can't promise getting a shot at this loan, I'd consider it a favor and a solid foot in the door. And just so I'm clear, if she doesn't qualify, no problem (although I know she will) I'm not trying to force feed a prequal.
