David Green

Home Buyers and Sellers Prefer RE/MAX

RE/MAX Ranks Highest in Customer Satisfaction in

2011 J.D. Power and Associates Study

DENVER, CO

– Results from the J.D. Power and Associates 2011 Home Buyer/Seller StudySM

, recognize RE/MAX for providing the highest overall consumer satisfaction for both home buyers and home sellers. In last year’s study, two different companies ranked the highest in each category, but this year home buyers and sellers both rated RE/MAX the highest.

"It all comes down to professionalism and a commitment to a premier level of customer service," said RE/MAX Chairman and Co-Founder

Dave Liniger

. "Because RE/MAX agents average more experience and training than other agents, they are better prepared to deal with home buyers and sellers in any kind of market. And, consumer preferences tell the story . . . nobody sells more real estate than RE/MAX."

This is the fourth annual study of home buyer and seller satisfaction with the largest national real estate companies, conducted by J.D. Power and Associates. For the home buying experience, three factors were considered: agent/salesperson, office and a variety of additional services. Four factors were examined for the home-selling experience: agent/salesperson, marketing, office and a variety of additional services.

Details from the study indicate that on a scale of 1,000, homebuyer respondents ranked RE/MAX with a score of 805 and home sellers put RE/MAX on top at 791. The 2011 study includes more than 4,200 evaluations from 3,680 respondents who bought or sold a home in the U.S. between March 2010 and April 2011.

In two other 2011 industry surveys of the country’s top real estate brokerages, RE/MAX agents averaged more transaction sides than agents at the other national franchises. The RIS Media Power Broker Survey and the REAL Trends 500 both showed that RE/MAX agents averaged over 14 transactions sides, more than double the average of many competitors.

The success of RE/MAX agents is the result of its comprehensive educational platform, RE/MAX University, which offers over 1,100 educational programs on-demand, and available online, on television, on smart phones and in classrooms around the world.

For more information about RE/MAX or to find a top-performing RE/MAX agent in your area, visit www.remax.com.

This is a short video accompanied by a poem by Raymond Foss. It is about sand and is a taste of the beach along North Cape May which I like to call "The Lower Gold Coast" . I hope you enjoy it and are fortunate enough to be living close to this area so you can experience some of the most magical sunsets in all of New Jersey.

 

My car told me it was 102 today wether it was true or not didn't really matter, it was still hot. I like to think about extreme opposites whenever I reach a point or place that stands out as either very trying or difficult. After sending out 3500 post cards out just recently and getting only one response for a rental was one of those moments. It is a long way from the time when customers would walk in off the street with an address and a check and I never even saw the property until closing. I'm glad that doesn't happen much these days as we all know where that led us.

So whats my point? Who knows , I often don't have one. What I do know is this , what ever people go through , good, bad or indifferent there are heatwaves snowstorms and everything in between. .

Today is the auction of 11 remaining units of a new condominium building that was completed almost 2 years ago in Wildwood Crest NJ. Alot of us are very happy to see this come as alot of buyers have been sitting on their hands waiting . With market values for these units ranging from low 400's to 500's the auctioneers of course advertised starting bids at $ 125,000. With the exception of a large luxury beachfront property that is currently 70% unsold there are few other properties left over from the building boom that are investor or developer owned that could be auctioned off.

Could this be another step toward a return to stability? lets hope so . Until that time, we will keep suiting up and showing up because when there are no more bank owned properties and no more auctions buyers will walk in and say " I want to see some REO's and short sales and we can say " Man you should have been here in 2011".

I have worked with many clients over the years who have had to sell a family home that may have been the home they grew up in or one that has been in the family for generations. Always it seemed to be a very tough emotional process for them and today I found out just how tough.

I wrote some time back about coming to a decision to sell a vacation home that has been in our family since 1958 and how difficult it was for my brother. For various reasons it just was not used enough and had become a financial negative. So today was closing and I'm glad to say all went well . What I didn't count on were all the memories that flooded back when I took that last walk on the beach . I had literally come of age on this little stretch of sand in New Jersey and I wound up teering up quite a bit thinking about all the times spent as a boy like learning to swim with my dad, getting lost with my cousin, my first summer girlfriend, fireworks, and surfing for hours on end. I had to choke back the tears a few times when I talked about growing up there with the buyers and the buyers agent. They say you can never go back but it did make me think of how precious all those little moments we have really are, the good and the bad ones.

I know the next time I have a client that is struggling with this process I may know how they feel and what they are going through. Part of our jobs as Realtors is to guide and advise but also to empathize and be sensitive to the weight these decisions really have. Our careers take us into some of the most personal areas of peoples lives and I can only hope that I can honor their process and support them through it. As some say " a chapter is closed and so another begins" , I say thanks Mom & Dad for giving me such a special gift and thank you Ocean Beach for 45 years together.