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Steve Neville

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Rental property Owners FAQ's and our policies part 1

01-30-08
Steve Neville
WELCOME TO AAMERICAN PROPERTY MANAGEMENT!
This "Property Owners Handbook" is designed to familiarize you with our administrative process. It is our sincere belief that when you, as our client, understand this process, we can better serve your needs.
All relationships are established by written agreement between you and Aamerican Property Management or companies acquired by Aamerivan Property management All terms, conditions and provisions outlined in this handbook are subject to change or withdrawal at any time without notice. You should look solely to your individual property management services agreement for actual services rendered.
The following index outlines the benefits, services and what you as our client can expect from Aamerican Property management
INDEX
Part I Overview
Part II Why Choose Us?
Part III Frequently Asked Questions
Part IV Property Owners Expectations - What you can expect from Aamerican Property Management
PART I OVERVIEW

Since 2003, Aamerican Property Management has helped many owners like you realize strong financial rewards in the lucrative field of investment properties. We are experts in our field. We have grown from zero homes to a financially stable able to expend in excess $20,000.00 each year and we still give each client and each property the individual attention and care that makes us unique.
The following section explains the many benefits and advantages of a full service, professional property management company.
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Brevard rental homes inspection requirements addendum

01-22-08
Steve Neville
Check Out Inspection Requirements Addendum

CHECK OUT INSPECTION REQUIREMENTS
Check out inspections of homes are made between the hours of 9:00 A.M. and 4:30 P.M., Monday through Friday. Please call and make an appointment with our office after everything on this list is done. All of your furniture and personal items must be removed from the house and yard before an inspection can be made. You may not stay in the house after the inspection is completed.

Naturally, for a furnished and equipped seasonal rentals all of the owner's inventory would remain and be left in acceptable condition.
To get a refund of your security deposit you must:
Remove all personal items and trash from the house and yard.
Clean all appliances thoroughly. Replace stove pans and rings with new ones, aluminum foil is not allowed.
Clean and disinfect the sink and kitchen cabinets.
Have the carpets professionally steam cleaned and save the receipt as we will need it for our files. The company used must be approved by Property Management, please call ahead for approval before having the carpets cleaned. The carpets should be the last item cleaned in the home before the inspection is made.
Strip tile floors of all built up wax. Remove stains and marks. Finish floors appropriately.
Wash walls carefully; pay special attention to areas around light switches, hallways, and doorways. Remove all fingerprints and dirt. All light fixtures must have light bulbs installed.
Clean all windows inside and out and secure all screens.
Make needed repairs to screens and screen doors.
Clean and disinfect the bathroom(s) thoroughly.
Mow, trim, edge, rake and water the yard day of check out.
Repair or have repaired any damage you or your pets have caused.
Continue telephone, electric and water service until the actual end of the lease period however be certain you include our inspection appointment for your providing utilities. These must be on for our final inspection.
Make arrangements to have all the trash hauled away. No deposits can be refunded until this is done.
Have the pool clean and chemically balanced if you have one.
Have the premises fumigated for fleas by a licensed exterminator, if you have had a pet. Save the receipt. Have carpets professionally cleaned and provide the paid receipt/invoice.
Proof of your paid water bill is also required before the security deposit can be returned.

SECURITY DEPOSITS WILL BE DISBURSED WITHIN 15 DAYS OF the later of CHECKOUT or end of lease.
THANK YOU FOR YOUR COOPERATION
Alternately, you may provide funds and authorize Aamerican Property Management to do end of lease/inspection preparation.
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Getting utilities and Getting Connected in a brevard county rental home

01-22-08
Steve Neville
GETTING SETTLED Getting Connected
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Provided as a reminder and resource to assist new tenants in completing the transfer of all utilities to their own personal accounts prior to occupancy/lease starting date. You must pay for Waste management services

ELECTRICITY
Florida Power & Light Co. requires a deposit that varies according to a customer's credit rating. An initial service charge is included on the first bill. A certificate of occupancy following an electrical inspection is required for first service for a new home. To receive FPL service, call 723-7795 any time or go to www.fpl.com
GAS
Florida City Gas supplies natural gas to most of Brevard. The company requires a meter deposit that varies according to the amount of monthly gas usage. The meter deposit is refunded with interest after 12 months to customers with good payment records. A $50 startup fee is required. To begin gas service, call 800-993-7546. For new homes, call 632-1734. For further details, visit www.floridacitygas.com.
TELEPHONE
Contact Bell South at 888-757-6500 at any hour to set up residential service. A deposit amount is determined by the customer's credit report. Customers must give their address, Social Security and driver license numbers.
WATER. TRASH. SEWERS
Charges for sewer, water and deposit rates vary throughout the county. When service is disconnected, deposits are refunded. Charges for sewer, water and deposit rates vary throughout the county. When service is disconnected, deposits are refunded. Waste Management serves Palm Bay: 723-4455
Melbourne supplies water to its residents and those of Indian Harbour Beach, Satellite Beach, Indialantic, Melbourne Beach, Melbourne Village and parts of West Melbourne.
The city requires a $43 water deposit and a $77 sewer deposit for mainland residents and customer on city water.
A $103 water and sewer deposit are required for beachside residents on county sewer.
Go to Melbourne City Hall, 900 E. Strawbridge Ave.
Call 727-2900 or 953-6390. Or visit melbourneflorida.org
West Melbourne, a $100 deposit is required to establish service and a non-refundable $10 service fee is added to the first bill. Billing for trash collection is included in the water-sewer bill. Deposit is refunded when service is disconnected. Call 727-7700 or visit www.westmelbourne.org. Go to West Melbourne City Hall, 555 Washington Ave.
Cocoa provides service from Port St. John south to the Pineda Causeway in north Melbourne, and includes residents of Merritt Island and Cocoa Beach. Charges vary. All customers pay a $20 administration fee that shows up on the first bill.
Cocoa residents may pay deposits of $50 for sewer plus $40 for water.
Customers on septic tanks pay only the $40 water deposit.
Go to Cocoa City Hall, 603 Brevard Ave., between 8 am and 5 pm weekdays.
Call 639-7500 or visit www.cocoafla.org
Palm Bay, a $40 water deposit and/or a $50 sewer deposit is required to establish service and a non-refundable $15.33 service fee is required. Billing for trash collection is NOT included in the water/-sewer bill. (Waste Management serves Palm Bay: 723-4455). Deposit is refunded when service is disconnected. Call 952-3420 or visit www.palmbayflorida.org. Go to Palm Bay City Hall, 120 Malabar Road, Palm Bay 32907 before 3:30 PM.
The Waste Management invoice will arrive in an envelope addressed to the owner at your new address – please pay this bill as it is your responsibility to do so.

Information herein is provided to assist tenant(s) with utility transfer and is neither guaranteed nor represented to be updated and/or completely accurate.
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Renter FAQ'S Part 3

01-22-08
Steve Neville
Credit History:
National Credit ratings cannot be higher than a 3 on all trade lines. All collections against you must show paid. (Over a three rating means not more that 60 days past due.) No Credit History is OK.
Bankruptcy:
You cannot have filed bankruptcy in the last 18 months, and the bankruptcy has to have been discharged at least one year ago, from the date of application for a unit. Your credit history from the date of bankruptcy has to be perfect.
Eviction & Skip History:
No evictions or skip history in the last six years, No Exceptions!
Criminal History:
No citation or convictions in the last seven years for such crimes as Possession of Drugs with the Intent to Distribute, Rape, Assault with a Deadly Weapon, Child Molestation, Burglary or Murder. No citations or convictions in the last year for such crimes as Possession of Drugs or Domestic Violence.
Incomes:
Single or Married: Combined income must be at least three times the rent on the unit they are renting.
Roommates: Each roommate must have an income of at least two times the rent on the unit they are applying for.
Employment:
You must have at least six months on the job. If less than six months on the job, then the previous employment has to be checked, and must be at least six months of employment on that job.
Rental History:
Must provide all information on your current and previous landlords for the last three years. Good rating from all landlords is a must!
Pets:
Pet policies vary from home to home. Most homes will allow one pet. No puppies or kittens. We have a pet agreement that must be signed saying you will be responsible for your pets and any damage that they cause. Additional deposits may apply.
Fair Housing:
It is unlawful to discriminate against any person based on race, color, religion, sex, national origin, handicap, or familial status. We strictly adhere to this policy.
You may pick up an application at our office or call and we will fax one to you. We ask that you drive by the property then call our office for an appointment to view that property. Our screening process is usually completed in one day after our office receives your application. We must have the $30.00 screening fee before we can process your application.
Utility Information Guide (often provided with “Reservation Agreement”)
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Renter FAQ'S Part 2

01-22-08
Steve Neville
1. Application must be fully completed, dated and signed.
2. Application must be reviewed at the time of submission to ensure we have all information needed to determine eligibility.
3. Applicant must provide proof of identity with photo (such as a state driver’s license).
4. Applicant must provide a social security number or be able to verify that no number has been assigned.
5. A landlord history with a minimum of four years to verify proven payment history and that the applicant has never been evicted.
6. Family size must be in compliance with the available unit per HUD guidelines.
APPLICANTS MAY BE DENIED OCCUPANCY FOR THE FOLLOWING REASONS:
a. Falsifying an application.
b. Incomplete application.
c. Poor rental history profile such as:
- Non-payment of rent
- Poor credit history within 5 years (such as delinquent real estate accounts from evictions, broken leases or utility bills)
- Joint bankruptcy or personal bankruptcy within the past 2 years or a bankruptcy that has not been discharged
- A filed eviction (unless a stipulation was adhered to)
- A history of violence to persons or property within the last 5 years
- A felony within 7 years, a sexual predator or sexual offender
- A history of poor or unsanitary housekeeping
- A history of drug-related activity by any of the applicant’s household members
- A history of unruly or destructive behavior by resident or a member of the resident’s household.
d. If an arrest record exists within seven years, it is up to the applicant to provide written verification from the proper authorities as to the final disposition of innocence or that the case was dropped.
APPLICANTS MAY HAVE AN ADVERSE REACTION FOR ANY OF THE FOLLOWING:
1. No employment
2. Residential verification of less than 2 years
3. No credit history
All sources of income must be verified.
Criminal and eviction records will be verified by an independent company.
Any exceptions to these criteria must be submitted in writing to the rental agent for presentation to the landlord for consideration. If approval is given for such exceptions, additional security, co-signers, and/or additional advance rent payments may be required.
ID Requirements:
All residents that will be living in the unit over 18 years of age must have current picture ID at the time of applying for the unit.
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