Expectations! We all remember the sleepless nights before Christmas when all we could think about was if our wishes would be fulfilled. As we grew and matured, hopefully, our level of understanding and insight increased and our expectations diminished to a more manageable level based on our experiences rather than our perceptions.
In that same way I continually attempt to help manage our client's expectations regarding home inspections, home maintenance and home ownership. As most of us know the end of the purchase process is the beginning of the reality of home ownership and, for many individuals, a new and unfamiliar endeavor.
That is why I always like to have a potential buyer on site during the inspection process. It gives the buyer an opportunity to ask questions and take a long second look at the property being purchased. It also puts a more personal imprint on the inspection in that I believe that a client can more firmly grasp and understand the points brought out in the report. It is easier to understand exactly what information is being conveyed when a person is part of the process. Sometimes ugly or seemingly complicated issues are actually quite simple and easy to repair or replace and the apparently straightforward maintenance issue can become a nightmare if ignored for a long period of time.
A home inspection is not an exhaustive or destructive type of inspection and has its limitations. A good home inspector operates under an established set of Standards Of Practice, hopefully from a recognized national or international home inspection organization. The Standards Of Practice denotes exactly what a home inspection is and what a home inspection is not.
Oftentimes due to work schedules or other commitments, the buyer or agent may not have the opportunity to be present during the home inspection process. In that instance your home inspector, or other real estate support professional, needs to have good writing abilities to convey the information being collected for the buyer. Pictures are really worth a thousand words and inclusion of photos in the reports can be an important aspect of the quality and level of understanding that our clients achieve.
Expectations! If we can help manage expectations then we can possibly help reduce the stress and anxiety that goes along with purchasing a home.
My name is Allen Catterton and I own and manage Catterton Home Inspections. My business reputation is the most valuable asset it has. Positive word of mouth referrals by friends, associates and family members of my clients is more effective and beneficial than any amount of paid advertising that I can purchase. I have performed hundreds of inspections in Escambia and Santa Rosa Counties. Residential, commercial and new construction as well as 4-Point insurance inspections, comprises the majority of inspections that I perform. I come from a technical and scientific background and my work experience has entailed over 30 years of testing and evaluation and I have been active in home construction and Real Estate sales during that period. I hold a certificate of training as a Certified Residential Inspector (CRI) and as a Certified Commercial Inspector (CCI). I complete an average of 24 course hours of continuing education per year in order to sustain my position as a certified home inspector and that affords me the opportunity to enhance my skills and become aware of new procedures or testing equipment. I am a member of several local and national home inspection affiliated associations which includes the National Association of Certified Home Inspectors (NACHI), the Northwest Florida Home Inspectors Association, the Pensacola Association of Realtors, and the Business Services Group. These association memberships allow me to help keep abreast of the ever changing home inspection and real estate industries as well as providing me with an ongoing open forum to discuss the needs and requirements of my clients. I adhere to NACHI's high standards of professionalism, business ethics and inspection procedures. I must pass a yearly competency test and evaluation in order to maintain my membership and must certify a yearly requirement of continuing education credits at recognized and approved home inspection training facilities. As your home inspector I act as your advocate in establishing the soundness and dependability of the home or commercial property you are about to purchase. The inspection fee that is charged is oftentimes the best investment you can make to insure that you are buying a practical, functional home. I provide the information to help you to reach a prudent, logical decision and not an emotionally focused mistake.
Locally owned & operated. In business as a certified home inspector since 2004 with over 30 years of construction knowledge and experience. Great service with a smile.
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