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Andrea Lane

Stop the "one stop shop".....

08-21-08
Andrea Lane

I wanted to address the one stop shop approach. It is my observation that one stops generally offer less "Quality" of servie to the client, because they know business will come through the door. Why should they work hard if the people are just given to them. Too many times business try to cram to much stuff under one roof, rather than focusing on doing one thing better than anyone.

I think you can offer recommendations, but why should I be " required" to provide a loan officer with a few deals. What deal does that officer provide me? Does the company compensate me for the business I bring it? Do they reduce any fees they charge me? The answer is "NO"!

So maybe i don't want to get coffin at the same place i buy bulk toilet paper. Doesn't mean i won't go there.

Just something to ponder...