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Helping buyers and sellers achieve their dreams and accomplish their goals in the San Francisco Bay Area of Silicon Valley since 1977. (Los Altos, Palo Alto, Mtn View, Sunnyvale, Cupertino,San Jose)
Personal Information
Professional Affiliations
Awards and Designations
Community Involvement
I believe my "other life" as a registered nurse and working in the intensive care unit at Stanford and the emergency room at El Camino Hospital prepared me for the potentially stressful career in real estate. My training taught me not only to ask questions and listen to what a person says but to read body language and understand what they mean. My negotiating skills were developed early. After all, if you can convince someone to get out of bed and walk within a day after having major surgery you certainly have the skills to negotiate real estate contracts. I learned to keep calm when surrounded by chaos and to keep things in perspective.
Besides selling houses, I believe in housing for everyone and have helped build homes from the ground up. I have traveled to Mexico on three separate years to build houses for the poor. In addition, I have traveled to Mississippi two years in a row to help rebuild homes damaged by hurricane Katrina. The first year I went with my church group. In 2007 as President of Northern California CRS, I returned to Mississippi leading a group of Realtors . As a result of our hands on effort and the monetary donations raised (over $18,000), our Northern California Chapter received the covented Chapter of the Year Award from the national Council of Residential Specialist. An award never received in this chapter's history.
Geographically- San Francisco Bay Area - Silicon Valley
Predominately Los Altos, Los Altos Hills, Mountain View, Palo Alto, Sunnyvale, Santa Clara, Cupertino, Menlo Park, San Jose, Campbell
But I have sold as as far north as Redwood City and Foster City in San Mateo county and as far south as Morgan Hill.
Types of Clients and Customers
Skills as described by clients below-
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"It was such a pleasure working with you on the sale of my Mother's house. Your expertise, drive, and attention to detail was very professional and you were always there to help in any way you could to prepare the house for sale. You lined up painting, staging, inspections, clean up, gardener etc. so quickly and efficiently. Your website and email skills were impressive. You responded quickly to any concern or need that arose as the Trustees responsible for the sale did not live in the area. Communication and necessary signatures were never a problem even though one trustee lived out of state. It was a very difficult time for me having to sell the home I grew up in and putting an end to that chapter in my life. The compassion you had for my situation, the emotional and professional support you gave me, could not have been better." ---S Swanson---Sunnyvale (Mother's Estate) "Joanne was outstanding in every way. The process of marketing, preparing and selling our home was handled thoroughly and timely, keeping each of us informed of all inspections through email, and being readily available to answer any questions we had .......Joanne's presentation of the multiple offers was clear and succinct. She definitely spoke for our best interests ....she represented us with professionalism and warmth, and likewise helped us to understand the strengths and weaknesses of the various offers ....it was a wonderful experience." ---The Christiansen Family---Los Altos (Family Estate) "I was impressed by the promptness of your response to every request, by your wisdom in knowing where and how to set a price that would work, and the confidence you gave me through the difficult exchanges . . .. Your timing and planning of work to be done presale was so diligent and contributed greatly to the incredibly fast sale. You are a broker who brings both professional and personal strength to your client and I am very grateful --- Rev. John L. Dodson ---Los Altos (Church property acquired via bequest) ..." You put in a great deal of time and effort, particularly under sometimes trying circumstances, to find, bid on and obtain the home I now have... I appreciated in particular the way you understood what I was looking for and then molding your advice to suit my needs." --- David Seiter ---Sunnyvale (First time buyer) "You literally worked around the clock for us to make sure everything went smoothly. Your marketing, price negotiation, and decorating ideas sold (our house) within two weeks. . . . We found you to be extremely organized, and also very assertive without being offensive to any parties. This later is a real talent." --- David and Shirley Pefley ---Los Altos Hills (represented as sellers and buyers) "I was very pleased with the way you handled the sale of my house-living out of the area I needed someone I could depend upon and you filled that role beautifully - I also appreciate the personal interest you took in the problems that arose." --- Maureen Maynard --- Los Altos (Out of area elderly seller) ....."Joanne did her homework while we waited for the tenants to vacate. By the time she put our house on the market, everything was done except deciding which of the four offers we should accept. We went with the highest offer of $115k over the asking price, escrow closed in thirty days and we received payment. We were pleasantly surprised that the whole process went so smoothly and quickly, but we are saddened by the fact that our long-term relationship with Joanne has come to a finish. Joanne is an extremely talented real estate professional. She is a person of great passion, depth, conviction and integrity and without reservation, we highly recommend her to any buyer or seller". --- Dave Harris ---Los Altos (Sold Family Home with out of area heirs) "We couldn't be happier with our home sale thanks to Joanne. We researched several companies, then interviewed three agents. Joanne had the most extensive experience and professional training and certification in her field. Joan and Joanne worked as a seamless team, providing us with constant access for our questions, advance notice on all the details and actions, and clear, specific instructions and paperwork. ...In the end our home had an offer in four days for our full asking price, As-Is sale, and with the rent back we requested. It was a smooth and very pleasant experience. We recommend you select Joanne Fraser as your real estate agent and see what a truly professional, competent and friendly home sale can be". --- Mary & Jim McCauley --- Sold Mountain View home ..."You were always patient and helpful. We can't thank you enough. I don't think we could have bought our house without you". ---Itsuo & Reiko Okamoto --- Sunnyvale (First time buyers) "It's been a pleasure dealing with someone so knowledgeable and organized. Thanks for all your help". ---Daphne Poytress ---Los Altos "If there is one experience I want to re-live in my entire life, that would probably be the time when I commissioned you to sell my house. The entire experience was so joyful, exciting and such a happy one. I wish I had more houses for you to sell - you are such a gem to deal with". ---Romen Rey ---Mountain View "Joanne is a professional of the highest degree. Organized, personable, knowledgeable and very efficient. I had nothing less than a 100% positive experience in using Joanne to buy my home." ---Dan Castellano---Cupertino "Joanne helped my husband and I buy our first home. She was easy to work with and a huge help. So much so that we requested her help selling that same condo 3 1/2 years later. She made everything go smoothly due to her vast real estate knowledge and experience. I felt at ease with Joanne, as did my child, and would recomment her to anyone, anytime." ---David and Cinthia Fitzpatrick--- San Jose "The moment I first met Joanne, I just knew that I picked the best agent. It turned out great indeed. She's very professional and knowledgeable. At the same time she was so friendly that made all of the my family comfortable. I will definitely call her again for my real estate needs in the future". ---Jay Park--- Los Altos (First time buyer) "Joanne is knowledgeable, experienced and effective. As real estate transactions have become incredibly complex, she has accepted the challenge to handle all details to make a smooth transaction for the buyer and seller. She is particularly effective with dealing with all the emotions of a residential real estate transaction. I recommend her without reservation. And she isa really nice person". - --George Jahn---Los Altos (Sophisticated real estate investor) Joanne is exceptionally knowledgeable and professional. She achieved excellent results for us, keeping us well informed every step of the way. Plus, she is most pleasant to work with. She has my unqualified recommendation." ---Bill Davis---Los Altos (attorney for estate) Joanne was fantastic when it came to helping me find my first home. She was always available to search properties and to answer all of my questions. I intend to have Joanne be my Realtor for all of my future home purchases/sales. ---Joe McGarry----Bought and sold Mountain View and bought San Jose -3 separate transactions Joanne worked very hard for us and was thorough, careful, and thoughtful. I had lots of questions as I was moving in from the East Coast and, of course, the prices in California were $$HOCKING! but Joanne worked with us and helped us understand the different neighborhoods (and we looked at a LOT of houses). We are very happy in our home, we love our neighborhood, and we are grateful for Joanne's care and attention. ---John Carosella---Los Altos (Relocation) Joanne was our listing agent when we sold our home in California. She was not only professional in every sense but she was honest and forthright in all of her transactions with us. She held every open house personally and we never had any occasion to doubt her integrity. Joanne was always impeccably dressed, diligent in her knowledge of the real estate market in our area and unbelievably prompt and on time. We would hire Joanne to sell our home again - she is the greatest! (Plus she has great legs!!). ---Maria & Phil Lau---Campbell Joanne dedicated herself to the selling of my homes and to the purchase of a home as well. She spent considerable time supporting me and making me feel like I was her most important client. ---Barbara Jones---sold Mountain View then bought and later sold Los Altos-3 separate transactions Joanne assisted my family with the sale of my mother's house in Palo Alto. Joanne was very professional and particularly knowledgeable about the right way to price and list the home for sale. We were very pleased with the results (20+% over asking price) and I would definitely consider hiring Joanne again in the future. ---Nathan Trueblood---Palo Alto (Family Home)
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