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Benjamin Brown

Where did 2008 go?

Am I the only one who is wondering where this year has gone. I know the older you get the faster time goes but I don't think I am that old yet. I am a Gen Y Broker Owner of Cornerstone Real Estate Professionals in Logan Utah. We started our company this year with 2 agents and now have 30 of the most professional agents in our small market. In October we were #2 in sales and in November #1. I am trying to get myself before the year is over to sit back and reflect on what we have done this year.

I feel that because we have grown so fast this year I have been focused on the task at hand every day and this year has slipped away. I am not complaining at all as we have positioned ourselves nicely for the shift we will have soon back to the good old days of selling.

One thing I have noticed is that our experienced agents are focusing more and more on getting better and learning so they can still make it in our slower market. I think that is why we are now #1 in our market of just over 100,000 people. This has been a great wake up call for most of us.

Let 2009 bring more positive news about real estate and a bit of normalcy back into our lives. God bless all this holiday season and wish you all the best next year.

You Never Know?

We had a horrific accident close to my house this week. It has reminded me that you never know when you might be called home. This was a family coming home from a dance for their daughter. The Dad, Mom, and a family friend died at the scene. The couples 1 and 5 year old children lived and will now go through life without their parents. They were hit head on by an 18 year old college student who apparently fell asleep at the wheel.

This has left me reflecting on my own family and how I love them. How many nights have we as Real Estate Professionals not been home to tuck in our children. We are responsible to put food on our table but do we have our time balanced correctly.

During the next year let's make sure we schedule time to spend with our loved ones because YOU NEVER KNOW.

Thank you Sam's Club

I'm sure we have all heard about the Big Box stores and how they are putting the little guys out of business. I am so grateful for Sam's Club and the way they helped me today.

I was in bed this morning finishing up a powerpoint for a training today and my two year old daughter climbed into bed. I moved over to help her and my Lap Top slid off onto the ground. On the way down it hit our night stand breaking the screen. It is a tablet PC that cost around $1000. I use it daily in my brokerage.

Not the best start to the day.

I called around and checked on line to see what it would take to replace it. I might as well buy a new one I was told. I called Sam's Club to check if by chance I had bought a warranty. I had not and asked them if they had any connections to get a new screen. They asked me when I bought it and I told them just a couple of months ago. They told me if I had the receipt I could just take it in and get a new one. I told them again, " you don't understand I broke it " They said we know we have a 6 month return policy.

I took it back in after I found the receipt and packaging, the price had gone down, so I walked out of there with a new lap top, a 3 year warranty, and $65 in my pocket.

Thank you again for taking care of your customers. I will be a loyal customer for a long time.

We need to show this level of service with our clients. Not to be taken advantage of but to build long term relationships.