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Landlord-tenant relationships are often contentious, but it doesn't have to be that way. At the end of the day, you both want the same thing-a safe, stable living environment and an honest, open relationship. Here are several ways to ensure you have a strong, collaborative relationship with your tenants.
Explain the lease agreement
Most lease agreements are signed without the tenant ever consulting an attorney. Don't assume that your tenants understand every component of the agreement simply because it is a "boilerplate" agreement. Take the time to explain each condition, and encourage the tenants to ask questions if they are uncertain about anything. Make sure there is a true meeting of the minds.
Hire qualified professionals
Refrain from do-it-yourself repairs, no matter how skilled you are. It puts the tenant in an awkward position. If you do poor work, the tenant may be uncomfortable speaking up for fear of hurting your feelings or jeopardizing their living situation. Hire licensed and bonded professionals.
Provide instruction manuals
If your property comes with appliances, provide instruction manuals for each one. Don't make the tenant spend two hours figuring out how to program the microwave. Most appliance companies provide additional instruction manuals, so you can keep a copy for yourself as well.
Provide utility information
Utilities can be a huge source of confusion for new tenants. What day is the garbage picked up? Who provides the highest speed internet service locally? How much is the average water bill? Collect all this information and provide it to your tenants with their copy of the lease agreement.
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