I was in a coffee shop the other day and overheard a small business meeting taking place. Now, I am not in the habit of eavesdropping, but when I heard the term SEO, my ears perked up. As a blogger, I know that one of my main responsibilities is to use key words throughout our clients blogs in order to organically boost their SEO. It’s a tried and true tool that works. (If you haven’t tried it, you need to!)
In the conversation, two of the people were part of the small business and the other person was their web designer. He was talking about the key words and links he was going to create for them throughout their new, custom designed website. I was impressed, this small business seemed to be on the right track with investing in a solid website that was up to date and peppered with SEO boosters throughout. I kept listening.
The web designer went on to talk about the company’s blog for SEO. “The website is great for SEO,’ he said, ‘but the blog will keep you at the top. If someone goes to Google, you want to be found on the top of the list.” Wow! I wanted to stand up and applaud this web designer! He knew what he was talking about and was letting this small business know exactly what it was going to take to be most effective in their marketing.
Sadly, when our clients are running low on funds, one of the first things to go is their real estate blog. Why? Real estate blogging is somewhat ambiguous, just like other social marketing like Facebook or Twitter. There isn’t a great way to measure your return on investment... or is there?
Did you know that you can see your real estate blog working for you? Try this: Go to your real estate blog and see what key words your Real Estate Virtual Assistant is using to boost your SEO. (Now, if you don’t find any key words linked throughout each blog post; you’re in trouble. Using and linking key words are what boosts your SEO!) After you’ve grabbed a few of these key words; test them in Google. Do the search yourself and see where your company comes up in the search engine.
If you’re not on page 1 or page 2; you’ll need to either up how many times your Real Estate Virtual Assistant blogs for you each week, or give it a little more time if you’ve just started your real estate blog.
Let's look at an example. Our client, Oak Shores Realty, has us blog for them at least two times a week. I’ll blog real estate tips, community events or home tips each Tuesday and Thursday. They also have us blog their new properties that come on the market, market statistics and local news as needed. This has translated into major success for them in their Google ranking! By searching one of their key words in Google, Lake Nacimiento Real Estate, you’ll see they’re at the top of the list on page 1!
The truth is, you can see your real estate blog at work for you! It’s a vital part of boosting your SEO which enables people to easily find your company at the top of search engines. And, as we know from the conversation I overheard, even professional web designers see the necessity of having a dynamic blog.
Not quite where you’re hoping to be with blogging? Let us help! We understand it can be hard to keep up with it consistently when you’ve got a ton of other work on your plate, or you may not even have a real estate blog yet. We would love to talk with you and answer your blogging questions. We can set up a custom blog for you and maintain it each week, so the next time you Google your key words; you’ll be happy with the results!
Allie Coyle
Blogging & Copywriting Specialist
If you’ve been searching the internet for marketing tips lately, then you most likely know that this year, video is poised to become imperative to your online marketing efforts. As real estate virtual assistants, we make it our top priority to stay on top of the latest marketing trends and recommend the best ones to our clients. Video is going to be such an important part of marketing in 2012 because it is more personal. A potential client could get a sense of who you are, your personality and your level of professionalism, all based on a short video that you would post online. It’s an engaging and interesting way to put yourself out there, and since people are starting to respond more to video, you will find that this method of marketing will drive more traffic to your website.
One of the best parts about using video in online marketing is that there is a free platform for posting your informational, community and marketing videos in one place. I am, of course, referring to YouTube. While several real estate agents that I know of have a YouTube account, very few actually use it to its full potential. That’s why I thought I’d share a few quick tips on how you can maximize the use of your YouTube account and take your video marketing to the next level.
Connect YouTube with the rest of your social media sites. Now, you can connect your YouTube account to your Facebook page and Twitter account. This is a powerful tool because it will automatically put your videos on your social media sites, giving you even more online exposure. It also allows people to view your videos directly on a page where they can interact and comment on what they see. The best part is that as you upload, you can select which videos will go on your pages, so you can choose which you want to share and which you’d rather keep on your YouTube channel.
Customize your captions. Make your videos stand out by choosing what font, size and color you want your captions to have. You obviously want whatever caption you have to be keyword-rich, but you can tweak them to better match what colors are in your video. This is a great way to make your video marketing material stand out and look more professional. You can also adjust font size, so you can adjust that based upon who will be viewing your videos. For example, if you work with a lot of older clients, then you may want to make the font larger.
Use the “trends dashboard”. “Trending” doesn’t have to be limited to Twitter. YouTube’s trends dashboard gives you a look at what content is most popular right now, and it will keep you up-to-speed on the latest viral videos. This will give you an opportunity to get inspiration. You can see what viral videos are getting watched and take a few ideas for your own marketing videos. It’s a way to use what works for your own gain. Of course, you will still want to keep your videos professional, but you can use the trends dashboard to be creative and come up with some ideas that are fun, as well.
If you put effort and thought into your videos, you will find that they are a great way to get your brand exposure and to drive traffic to your website and social media sites. As your real estate virtual assistants, we feel that it’s important to be innovative and different in your marketing strategies, and using video is another way to put yourself ahead of the curve. We also would love give you some more ideas on how to make your videos great! Best of luck with your video marketing, and remember to have fun!
Sarah Kay
Social Media and Copywriting Team Leader
We all have a sense that clients come first in business, but when things get busy it can be easy to forget. If we stepback, we may find that we’re no longer really connecting to our clients but have a singular focus on the bottom line.
Since buyers and sellers are what make your real estate business a success; building those relationships is essential. Not only will they most likely use your services again down the road, but their referrals can be invaluable in helping your business grow.
So, how can you make sure you’re creating those lasting connections? Here are five easy tips you’ll want to implement.
1. Mom and Pop Mentality- While you do want to see your business expand and utilize the latest in cutting edge technology and marketing; you’ll want to maintain that "mom and pop" store approach. Why do the smallest, family run establishments have “regulars?” It’s because customers know that they’re known when they walk through the doors.
Emulate this with your clients by remembering things about their life that they’ve shared in previous conversations. Asking them about their son that’s deciding on a college, or a vacation they’re planning can create that immediate connection.
2. Ask Questions First- Sitting down with a potential client and going into your speech on how you started your company, what services you offer and how many successful sales you’ve had in the past year can be off-putting to some clients.
Instead, ask them questions about themselves first. They can range from their real estate goals to getting to know a little about them personally. By doing this, they will see that they come first... even in conversation.
3. Talk About Yourself- While it’s not what you want to lead with, talking about yourself is important. It allows clients to get to know you and helps build trust. Of course you’ll want to make sure to not over-share personal information, but since you’ve asked them to open up about themselves it’s important for building a connection that you do the same.
4. Really Listen- Your client will want to make sure that they’re heard... especially when it comes to such a large financial decision such as buying or selling a home. It’s important that you not just hear your clients, but are truly listening to their concerns and requests.
5. Step Away from Technology- ... only temporarily, of course! This point ties in with the last one. Being available to really listen to clients means putting down the smartphone, ipad or stepping away from your computer. Also, be sure to set up face to face meetings instead of doing everything through email or phone calls. While these are great for making our lives more efficient, be sure to make those in person meetings whenever possible.
As a good real estate agent, you're probably already doing some of these things, or a few of these ideas may be new to you. Either way, it’s still important to be reminded of them from time to time, as well as remembering that connecting with your clients is essential for your business.
Taking the time to connect with clients may seem tedious at first if you’re constantly on the go, but the more you practice these ideas, the more they’ll become second nature. In the long run, you’ll find these personal connections are well worth it. Even if you don’t get a repeat client or a referral from everyone you work with... chances are you may make a friend along the way!
Allie Coyle
Blogging & Copywriting Specialist
Trust is imperative to the success of any business, and real estate is no exception. After all, people hire you to help them buy or sell their homes because they trust that you have the experience, knowledge, work ethic and integrity to do so. If you lose trust in your brand, then you lose business, and if you lose business, then let’s just say it: you’re out of business.
Part of our job as your real estate virtual assistants is to help you implement more marketing efforts that will help you build your business. The main reason that we are successful at doing this virtually, not on-site, for all of our clients is because they trust us. They rely on us to guide them in the right direction, make suggestions that will benefit their business and get the job done to their standards. We’ve built and maintained that trust, and we advise our clients to utilize the resources available to them to build that too. This is one area that social media maintenance and blogging can actually really benefit your business.
Since social media is a platform in which your community can interact with you and ask questions, you can really utilize it to build trust in your brand. If you look like you’re taking the time to answer everyone’s questions, interact with your network and consistently post valuable information, then people will realize that you are a true expert in your field and you can be trusted to get the job done. Blogging demonstrates how knowledgeable you are about your field and showcases your involvement in your community, as well. If people who are looking for a real estate agent come across this, they will see that you are a trusted resource and that they can rely on you to help them through their real estate transaction.
These two marketing efforts will only help you build up trust in your brand, if you utilize them correctly. If you do them the wrong way, they can actually detract from your brand and make people question you. Here are a few ways that you can ensure that your online presence is building your brand’s trust instead of hindering it.
• Please check your work. As a writer, I can’t tell you how crazy it makes me when I see agents posting things on Facebook or their blog with a bunch of spelling and obvious grammatical errors. Sure, people make the occasional typo, but if your work is filled with spelling and grammar mistakes, it makes you look a lot less professional. Take them time to spell check, and your presence could start looking more credible and impressive to people who come across it.
• Answer questions and respond to feedback in a timely fashion. If someone posts a negative review of you on your Facebook wall or asks you a bunch of questions, don’t just ignore them. Take the time to address it in a professional, non-threatening manner. Answering questions does not mean that you have to plug your services. Answer their question as if they were just a friend asking for advice. Similarly, if someone posts a criticism or negative review of your services, then address it, but do so respectfully and if need be, apologetically. People will see that you do care about your clients, and they will respond well to that. After all, nobody has a perfect track record with clients, and it’s how you handle the negative things that show your true strength as an agent.
• Consistency is key. If you’re going to utilize online marketing as a way to build trust in your brand, then you need to be willing to commit to it. Communicating with your network as frequently as possible will show just how much you value your online network and their input. When customers feel valued, they feel that they can trust that you will do everything you can to make them happy in a business transaction. We know that posting to social media and blogging every day is a large investment of your time, but if you take the time to build the following, you will see how much it actually contributes to the trust people put in to your brand.
In today’s world, before people hire services of any kind, they hop online and look up the business or person they want to hire. Having an active online presence will publicly demonstrate that people vlaue in your brand, and that will make others trust you, too. Your real estate virtual assistant can help you build your brand from the ground up, and they can also get people to respond and trust your brand through your online marketing efforts. After all, if there is one thing that you should want people to associate with your business, it is trust and honesty, right?
Take some time to think about it. Have a great day!
Sarah Kay
Social Media and Copywriting Team Leader
Whether people are just tired of moping about the economic downturn of the past few years or they’re sensing true change, it seems there’s an overarching sense of positivity for 2012... and that’s exciting! Of course just thinking positively is not a magical formula for boosting the economy, but it’s the actions that spring from a positive outlook that are agents of change.
A survey from The National Federation of Independent Business this past December noted that small business owners confidence in the economy had risen for the fourth month in a row. This positive momentum is just the thing needed leading into a new year with a clean slate and endless possibilities!
As a real estate agent, you are at the forefront of one of the economy’s greatest indicator of change; the real estate market. You’ve seen first hand the market ebb and flow and are probably the first to talk about positive changes that occur. You understand the importance of keeping that favorable outlook as you lead buyers and sellers through the real estate market.
So, how can you capitalize on this optimistic trend for the new year? Below are three ways as noted by Entrepreneur.com to which I’ve added a few real estate specific examples. Take a look!
1. Up your marketing spend. Money invested in marketing now should pay off in more new clients as the economy improves.
As you boost your marketing, you become more familiar and trustworthy within your community. When buyers and sellers do jump into the real estate market as the market continues to improve; you’ll be on the top of their list! You’ve taken the time to become that trusted resource for them and, consequently, you’ll see that return on investment many times over.
2. Consider a hire. It's a great time to snap up talented applicants.
This is true for expanding your business to include additional real estate agents for your team, but is also true for all of your daily tasks as well. By hiring a Real Estate Virtual Assistant, you can “have a marketing team at your fingertips, not in your office” which means you’re not paying for additional overhead. Here at RealSupport, we’re here when you need us. There’s no minimum requirement of how much you use our services, which frees you up to decide when you need the extra help!
3. Move in a new direction. If you've been holding off on a new business initiative, now is the time to put it in gear. Get a jump on the competition before everybody catches on to the upswing.
Whether it’s boosting your marketing, creating a personalized listing presentation, revamping your website, tackling video marketing or starting your real estate blog; now is the time to embark on a new endeavor!
These three tips give you the practical steps to begin to turn your positive outlook into an agent of change! Keep the momentum for this new year going by capitalizing on this approach to 2012.
We are here to help you implement new initiatives for your business or to take on those daily tasks that keep holding you back. Feel free to contact us today to talk about the services we offer or to begin seeing your hopeful viewpoint into a reality!
Allie Coyle
Blogging & Copywriting Specialist
Real Estate Virtual Assistant - Many of the top performing real estate agents have one thing in common—they rely on RealSupport Inc. for cutting-edge marketing support!
Located just outside Chicago, RealSupport Inc. (a Real Estate Virtual Assistant team) supports many successful real estate agents all over the country by taking over their endless marketing efforts. Time is money, and Real Support Inc. will save you both by assisting in all aspects of your marketing - from strategy to website design to listing coordination - Real Support Inc. fuses innovation with experience to help you succeed in a competitive market. RealSupport Inc. is a team of experts, dedicated to making you a Real Estate leader in your area. Blending creativity with technology, RealSupport Inc. will assist you and/or your staff in whole or in part, temporarily or indefinitely.
Just a Few of the Many Benefits of Using a Real Estate Virtual Assistant :
Our number one goal is to help make YOUR BUSINESS A SUCCESS
To learn more about our unique services and how we can support your company, we invite you to contact us to schedule a complimentary needs assessment at 847-705-1655 or Info@RealSupportinc.com.
Sven Andersen , RE/MAX Collection - Winchester, MA
(Client Since 2007)
NorthofBostonRealEstate.com
"When you look to a Virtual Assistant you don't know what quality control you get, but after 3 VA's I have found a team who truly does care about my business as much as I do. The RealSupport team allows me to focus spending my valuable time in front of clients instead of tied up with marketing or paperwork that, of course, has to be completed. Here in Massachusetts the paperwork is overwhelming and the RealSupport team takes care of everything. From the time I get the listing to the day I close the deal they are there for me and my clients every step of the way. If you have thought about hiring a VA but have always been concerned about the outcome; look no further. You have found the team that will elevate your business.
Carrie, I would like thank you and each member of your wonderful staff for assisting me in becoming the number 1 sales agent in NE for the month of July, 2009. A client said to me, ‘how do you achieve all that you do?’ I replied ‘with the proper support anything can be accomplished, and without my team I would be just like the rest of the agents competing for your business.’ I appreciate all you do and I want to make sure that you know that your efforts do not go unnoticed. I appreciate your continued support and assistance and want you to know that without you and your efforts I wouldn’t be where I am today. I’m proud to have all of you on 'The Team'."
Lori Price, LookwithLori, Inc. Real Estate - Fairbanks, AK
(Client Since 2010)
LookwithLori.com
"After only two weeks of working with RealSupport, I just today received my first invoice and have to say when I compare the bill amount against the progress you have helped me make in so many different areas in such a short time, I immediately decided to add this to the “bills I pay with a self-satisfied chuckle each month” category. Needless to say, it’s a pretty select group. I look forward to paying many more!"
Terrie Hayden, RE/MAX Destiny - Cambridge, MA
(Client Since 2009)
TerrieHayden.com
"After closing 36 transactions in 2009, I knew it was time to hire an assistant. After having my best year ever in real estate, I have made a business decision to reinvest back into my business. I had a part-time college student helping me, but that only lasted for six months. I asked other agents for recommendations, and was introduced to RealSupport. Even though it has taken me some time for me to break through the barrier and trust someone else that I cannot see with my business, I am so happy with the results.
Everyone on their team is professional, encouraging and patient. After a lot of back and forth, it finally became crystal clear to me that whatever RealSupprt suggests is what I am going to DO! Why try to reinvent any wheels? I am so incredibly impressed with my new bio and tagline they created for me, and cannot wait to see my new website launched with the custom header they've designed! If you are thinking about using the RealSupport Virtual Team, I guarantee you will be so happy that you did!"
Kristin Cramer, Lake & Company Real Estate, Inc. - Seattle, WA
(Client Since 2009)
KristenCramer.Realtor.com
"I have come to rely on RealSupport for most of my website enhancements and improvements and have started to use them for helping me with other marketing materials as well. It gives me great piece of mind to know that I have "personal assistants" that are knowledgeable and capable and can step in to help anytime I need it!"
Lorraine and Gilbert Marchany, Weichert Realtors - South Brunswick, NJ
(Client Since 2010)
LorraineMarchanyHomes.com
"Lorraine and I would like to let you know that your staff has been just super to us. Given that we came to RealSupport under a tight time frame and over a major holiday weekend, you folks were able to get us up and running in a day and that was a blessing. We recently purchased a domain name to reflect our new team approach. We're so happy to have hired the RealSupport team as we have a new sense of relief and can now spend more time with our clients!"
Susan Pruden, Century 21 - Cheverly, MA
(Client Since 2009)
LiveInGHI.com
"I finally got a chance this morning to go in and look at LiveInGHI.com and I LOVED it! I love what you did with the front page, with the definition and so forth, it's just absolutely terrific! You really captured the flavor of GHI which is fabulous. It looks GREAT! I just love the copy you put together, so thank you very much!
Erica and the RealSupport team have made my life so much easier with their great support to my real estate business. My clients love the work they do and, for them, it's seamless. I am very happy with this company."
Peggy Oremland, RE/MAX Premier - Fairfax County, VA
(Client Since 2009)
TheOremlandTeam.com
"I just wanted to let you guys know how happy I am to have found you. I have a new sense of calm knowing you are going to be there to help me get these new listings up and online. You are exactly what I have been looking for. I couldn't be happier with the way you are handling things and know as we get to know each other, things will get better and easier. I just love having you on my team!"
Sally Bowman, Sally Bowman Real Estate - Cheshire, CT
(Client Since 2009)
SallyBowmanRealEstate.com
"In the exciting new venture of opening my own Real Estate Firm, the RealSupport Team has been there for me from the get-go. Their knowledge and service of marketing tools for Real Estate Agents has helped provide a solid foundation in launching my firm.
I am extremely pleased with their professionalism, reliable service and quality of their tools and products. RealSupport has enabled my firm to efficiently distribute highly effective marketing materials.
Working with Erica and the rest of the team has been an absolute pleasure. I consider this an invaluable relationship and encourage others to engage in their expertise. I have to say that starting my own brokerage firm from the ground up was overwhelming. I was glad to have been referred to the RealSupport team to make it easier for me."
Dianne Dunn & Team New Bern - New Bern, NC
(Client Since 2003)
NewBernHomes.com
"Carrie and the RealSupport team have been a very important part of my real estate team since 2003! They've done a fabulous marketing job with my new listings, as well as a systematic follow-up program to all my sellers. Their team photo is part of my listing package, and my sellers are amazed at the incredible tasks that a professional Virtual Team can accomplish.
Their dedication and service-oriented approach are second to none, and I consider them to be one of the most valuable assets to my team!"
Gina Dumas, RE/MAX Associates Plus - Minneapolis, MN
(Client Since 2009)
GinaDumas.com
"I have been thinking about hiring an on-site assistant for several years but have dreaded the thought of the interview process and training. I hired RealSupport recently and am thrilled with their service and with the fact that I do NOT have to train them. Period. They are experts in the industry and they know what works. They are on top of everything and get my tasks done faster than I would myself and, best of all, they have great ideas. Thanks, RealSupport!"
Trish & Frank Capitanini, The Capitanini Specialty Team - Wilmette, IL
(Client Since 2007)
Capitanini.com
"The RealSupport team is professional and sensational to work with and they are always available at a moments notice to complete a task. Their turn around time is unbelievable, even on a tight deadline. Their final product is sensational, professional, and unique to our team. RealSupport is impeccable with details and follow through and their efforts have enhanced our business immensely.
RealSupport is our official marketing team, they are amazing and we cannot survive without them. We have had a very beneficial relationship and are thrilled to have partnered with them."
Michele Fieldson, Coldwell Banker Star Realty - Los Alamitos, CA
(Client Since 2007)
MicheleFieldson.com
"I can't say how much I appreciate what RealSupport has done for my business and in helping me get focused. Everywhere you turn, you are being bombarded with the latest and the greatest. We all know how much money we can throw at marketing with no results.
But, then, the question is always, What is the best use of my time? From something
as time-consuming as trying to implement my own marketing plan, designing a customized listing presentation, figuring out how to add a microsite, spending countless hours with technical support over a problem I don't understand anyway, designing custom artwork for a special giveaway, and on and on, all of those things are not where my expertise lies. If I'm in front of my computer working on tasks that take me away from getting business, then I'm losing money.
In addition, they have an actual office. There is more than one person to handle any situation. You are not left in a bind if someone is out sick or has a personal emergency or, heaven forbid, actually takes a vacation. Everyone at RealSupport is responsive and so pleasant to deal with, and they can pick up where someone else left off, if need be. Once you have a Virtual Assistant team like RealSupport, I don't believe there is any looking back. I consider RealSupport an essential part of my team"
Gretchen Papineau, Coldwell Banker - North Andover, MA
(Client Since 2007)
GretchenPapineau.com
"The RealSupport staff is not only responsive, but they have analyzed ways to make my business grow to the next level and make my time even more productive. They have insight into what works for agents and they make it happen!"
Harry & Diane Howarth, Prudential Prarie Path REALTORS - Elmhurst, IL
(Client Since 2003)
HarrynDiane.com
"Thank you again for your outstanding and prompt service with our new listings. In this challenging market your ability to customize on the fly and your expertise and fresh ideas are invaluable to us. We appreciate your professionalism and industry knowledge with the end result of a quality product to deliver to our clients. We look forward to many successful years ahead!"
Debbie Obradovich, Prudential Prarie Path REALTORS - Elmhurst, IL
(Client Since 2007)
DebbieObradovich.com
"Since I have had RealSupport take over my listing marketing I have much more free time. I know that I don't have to worry about updates or postings. I know that they will be taken care of in a professional timely manner. It has become a great listing tool to tell Sellers that I am professionally managing their listing with a marketing team dedicated to promoting their home."
Gena & Harold Gilbert, Gena Gilbert Real Estate - Morehead City, NC
(Client Since 2008)
GenaGilbertRealEstate.com
"Thank you for all you and your team have done. We are absolutely delighted with your services and feel such a great sense of relief since we decided to hire you. Your team does an excellent job and we are impressed! We sure are glad you guys have our backs now and are looking out for us! We have noticed that we are receiving more calls, not so many that we can shout about it just yet, but in this market, especially with the threat in the economy, that is saying a lot! We believe that once we get our website in order with your help we are going to REALLY feel the difference and we will be in great position for the Spring Market. Thank all of you guys for your hard work."
Charlotte Liu, Keller Williams - Boston, MA
(Client Since 2008)
CharlotteLiu.com
“I don’t usually write testimonials, so this is out of the ordinary for me. However, I really do want to share my incredible experience working with RealSupport Inc. - they are angels! Coming back from Hobbs & Herder Gateway, I got inspired about the idea of getting a Virtual Assistant to help me with my real estate needs. I got few referrals but RealSupport really came through in a powerful way. They are patient, friendly, kind, and most of all detail oriented which is a skill that I lack. With the help of the RealSupport team I was able to put together a plan for my direct mail campaign. RealSupport even compiled my mailing list for me and sorted it by street to include the streets I desired. Best of all I know that while RealSupport is managing my campaign, my mailings will go out and I don’t even have to think about it! They also help me with my website and several design projects. Now I am flying beyond the sky, living my life in a new extraordinary way and I know that every task will get done. If I can dream about it – RealSupport will make it happen. I love them!”
Pauline Donnelly, Coldwell Banker - Boston, MA
(Client Since 2008)
PaulineDonnelly.com
“The team at RealSupport are knowledgeable and professional and have helped me kick-start my business marketing including putting together a customized branding package and a plan to create a successful online presence for my website. They are responsive and understand my marketing needs well. Frankly, I am thrilled to have found the RealSupport team! I have needed to put together a more cohesive marketing plan for my business for a long time and I am happy that I am finally working on it with their help!"
Barbara Beers, RE/MAX 100 - Dunkirk, MD
(Client Since 2004)
TheBeersTeam.com
"While I am fortunate to have an in-house assistant to help with many details of working with buyers and sellers, sometimes we get on "overload." The folks at RealSupport have been a real blessing with handling the details of completing listing marketing and other computer work. We feel truly lucky to have discovered them several years ago. They have the ability to process a listing from its inception through closing - if that's what an agent prefers. Give them a try -- they'll work with you to create the package that fits your marketing style, freeing you up to go take another listing, find the perfect home for a new buyer, or take your kids to an afternoon matinee!!"
Janie Bress, Coldwell Banker Residential Brokerage - Glencoe, IL
(Client Since 2007)
JanieBress.com
"RealSupport designed my website. They were very patient and helpful when working with me to get my real estate personal website just right. They offered many good ideas and were very willing to make changes until I was completely satisfied. Anytime there are changes or additions to be made to my listings, they handle them in a very timely way. The RealSupport team is a pleasure to work with."
Alix Myerson & Aelita Brolis, Long & Foster Real Estate, Inc. - Washington, DC
(Client Since 2004)
RealEstateHappenz.com
"Carrie and the Real Support team help make us a stronger real estate team. They are well-organized and full of useful information and ways to keep ahead of the curve. They are such a breeze to work with, professional, knowledgeable and fun!"
Chris Edwards, RE/MAX Renown Realty - Chester, NJ
(Client Since 2008)
ISellLakeHopatcong.com
"I would like to compliment RealSupport for their professionalism and expertise. I was looking for a new VA to manage my website and after speaking with Carrie Gable and her team I decided to enlist their services. I needed prompt attention because an unresolved problem was getting worse and they came through with flying colors. They were courteous, knowledgeable, and understanding of my needs and completely solved my problem quickly and efficiently. And it's so nice to call an office where a human being actually answers the telephone. I highly recommend them to anyone looking for a VA with expertise in a variety of areas. Thanks to the RealSupport team for doing such a great job!"
Allyson Toth, RE/MAX Masters - Hillsborough, NJ
(Client Since 2008)
Remax-NJ.com/AToth
"As a business owner who has also spent years in the corporate world, my interaction with RealSupport Inc. has exceeded my expectations. Working with the staff is nothing short of enjoyable and always professional. I am always given a concise summary of how the RealSupport team will take my ideas, add their expertise and produce a marketing campaign that is as timely as it is relevant in helping me compete in today’s changing world of real estate."
Julie Deutsch, Coldwell Banker Residential Brokerage - Glencoe, IL
(Client Since 2007)
JulieDeutsch.com
Working with RealSupport has brought my website to the forefront of modern technology. In a business where first impressions are vital, my clients are impressed by the innovative design and layout of my website. The RealSupport team has been a true asset to my business!"
Kara Hart, Terra Nova Global - Carrboro, NC
(Client Since 2007)
TerraNovaGlobal.com
"RealSupport has been a true time saver for me. Knowing that my marketing will be put into action as soon as I have a new listing keeps me from running in a million different directions at once. It's a great thing not to stress over!"
Susie Bigelow, Coldwell Banker Premier Realty - Las Vegas, NV
(Client Since 2006)
SusieB.CBVegas.com
"RealSupport was recommended to me by a real estate coach that teaches REALTORS® how to streamline their business. I like having the flexibility of using RealSupport when I am busy, yet when things slow down; I am not obligated to keep them busy. The thought of getting an on-site assistant did not appeal to me because of the management and bookkeeping involved as well as the up and down nature in the real estate business. I worried about keeping an on-site assistant busy all of the time, with RealSupport I don't have that concern - I use them when I need them. RealSupport fits my needs perfectly. They are always there when I need something or have a new listing to market. They have an extensive menu of services to choose from and they customize a marketing plan for each client's individual needs. They are always friendly, responsive and accommodating. For me it's a great fit!"
Brent Sweet, RE/MAX 100 - White Plains, MD
(Client Since 2007)
MovingUpThePropertyLadder.com
"After taking the plunge and hiring a Virtual Assistant to do some of the "stuff" that was so hard to give up, I have found that once you get things set up and this team of pros takes over - things run smoother that I could have imagined. I can now tell sellers what is going to happen and when, and it happens. I would be glad to discuss, with anyone, any fears you may have. The RealSupport Team is just that "Real Support". I look forward to many years together with them taking over more and more "stuff" as I continue to learn that they get it done faster and better!!"
Brian J. Fragassi, Harmony Home Inspectors - Huntley, IL
(Client Since 2007)
123Harmony.com
"RealSupport has been an integral team member for Harmony Home Inspectors. They lend their insight to situations where I am less familiar and are quick to implement changes when we change direction. When situations come up that we haven't covered before they think on their feet and get the job done. I have complete confidence in RealSupport operating the answering and scheduling aspect of my business."
Ashton Reinecke, Swann & Associates - DeLand, FL
(Client Since 2007)
GolfLifeStyleHomes.com
"I have been a REALTOR® for 8 years now and I have always had those mixed feelings when I got a new listing - excited that I have been successful at winning the listing, but not looking forward to the hours and hours of work now before me to set up and market the listing properly.
Finding RealSupport was wonderful. They have freed up my time so that I can do what I am good at and work on the things that do make me money. The RealSupport team is very professional, always helpful and courteous, and you can pick and choose only the services you need. I looked at several other VA's before hiring RealSupport. I now know that I made the right choice. Thank you to Erica, Carrie and the rest of the RealSupport team! You guys have made my life easier."
Grace Borzini, Oak Shores Realty - Bradley, CA
(Client Since 2006)
OakShoresRealty.com
"My personal assistant had the job opportunity of a lifetime fall into her lap. She gave me notice on a Friday. Her new job started Monday! After picking myself off the floor and getting over the sick to my stomach feeling, my office manager and I reviewed our options. They were slim because my office is located in a rural resort area with next to no skilled labor force. Fortunately I had been attending Michael Russer's "Mr. Freaking Internet Boot Camp" for the last few years and I knew that I could turn to virtual assisting. We had already done many special projects with various virtual teams, however a special project is very different from day to day tasks that an assistant performs.
I ended up using Michael Russer's platform for interviewing Virtual Assistants. I chose Carrie Gable and her team of Virtual Assistants for many reasons. A couple of those reasons are: they have a brick and mortar office with a team of assistants who can cover for each other, and they serve agents in geographical zones so you do not have them working with your competition. This allows for RealSupport to share great idea's other agents are implementing (with that agent's permission). This in itself can be an invaluable tool. I love their task management system. The learning curve is very small. The team at RealSupport Inc. is very responsive, organized, and has become an invaluable part of my team!!!! Not to mention that everything they do for me is now a documented system/procedure that anybody can follow. I could go on and on with how satisfied I am but suffice to say: I would highly recommend RealSupport, Inc. to any agent in need of assistance, you can't afford to not do it!!"
Judy Newton, Coldwell Banker - Evanston, IL
(Client Since 2007)
JudyNewton.com
"My manager mentioned the idea of a virtual assistant and then Carrie Gable came to one of our office meetings and discussed the concept. I was skeptical at first and didn't like some of their canned marketing ideas, however, they were very open to my suggestions and worked with me until we reached a place where they could perform and I felt happy about what was happening. They have new listing tasks, weekly tasks, monthly tasks, and some one time marketing projects. The RealSupport team has been great. I don't have to worry about filling up an assistant's time, being a manager, or seeing them.
I submit my internet tasks and they perform them. I pay on a task by task basis. They have helped me do mailings, bring me reasonable ideas to enhance my web-sites, and periodically bring me new marketing ideas. They have my passwords, send me an invoice every month, and are extremely responsive. The relationship is working. They only call when there is a problem. My goal is not to see their number on my caller ID. I know that as I become more organized and aware of other internet options they will play even a greater part in my real estate life."
Michael Trust, Michael Trust Realty - Encino, CA
(Client Since 2005)
MichaelTrustRealty.com
"Carrie and her team have been supporting my real estate and human resources consulting business for over three years. During that time, the RealSupport team has greatly expanded their offerings and is very adept at using technology and creative marketing to assist their clients. Carrie and her Team bring a high level of marketing experience to bear on each of their client's projects and they are not shy about making suggestions to better assist their clients. I have no hesitation in recommending RealSupport for your Virtual Assistant needs."
Malcolm Carter, Prudential Douglas Elliman - New York, NY
(Client Since 2003)
ServiceYouCanTrust.com
"RealSupport Inc. has been a lifesaver in keeping my business running smoothly. They are supremely competent and conscientious. Knowledgeable about real estate, they pay close attention to details, schedules and issues that can or do arise. They also possess creative flair and extreme computer literacy, and they smilingly go the extra mile whenever necessary. Moreover, the miles that separate us are totally without impact. The staff at RealSupport may call themselves "Virtual" Assistants, but "vital" is more to the point."
Joan Prout, RE/MAX Villa - Jersey City, NJ
(Client Since 2002)
JoanProut.com
"Carrie and her team members at RealSupport have been an integral part of my Real Estate team since 2002. I make a practice of delegating any tasks that do not require a physical presence in NJ or a NJ Real Estate License. Carrie holds the position of Client Care Manager on my staff and deals with our clients from before they hire us through closing and beyond. Thanks to the RealSupport team, our clients never feel neglected, our deals run much more smoothly than they ever did before, and I'm free to concentrate on generating new business and negotiating contracts. Thanks to RealSupport, I have an award-winning website that is constantly being improved. Carrie is my first line of technical support and is always watchful for cost-saving opportunities and new ideas. She is proactive both in improving her business and mine. Having the RealSupport team has resulted in increased profitability (for every dollar I pay them, I figure I net 3) and I can provide my clients with excellent service without feeling like a hamster in a wheel."
Kathy Toth, Real Estate One - Ann Arbor, MI
(Client Since 2003)
KathyToth.com
"Hiring Carrie and the RealSupport team has helped us with quick turnaround time, and to get rid of recurring administrative tasks while not incurring overhead, not having to deal with employee personal problems, and not having to understand HOW to do any of it. It just gets done!"
Ann Lebiecki, Shorewest REALTORS - Milwaukee, WI
(Client Since 2003)
AnnLebiecki.com
"My "hero" is RealSupport Inc., I couldn't do half the things I do personally and professionally without their help!"
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