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Stephanie Jacques

First-time Buyers are the Plankton??

Assuming that first time buyers are the ones who start the chain of real estate transactions so move up buyers can move out, do we track and measure the number of first time buyer home sales to determine that housing sales are on the upswing?

What about when the first time buyer purchases a short sale or a foreclosured property and the money stops in those hands? With the high number of foreclosures and short sales, sellers in move up housing (usually priced higher than a typical entry level home for your region) are still not budging too rapidly.

"Look instead at the sale of the first- and second- move-up homes .... when that increases it will be an indication that the food chain is really going and that the bottom is real" says Doug Poretz of Seeking Alpha . So who really holds the title of the plankton in this market?

Keene, NH Area Open Houses, BHG The Masiello Group, October 10-11, 2009

Saturday, October 10th

28 Owens Drive, Swanzey- 10:00-12:00 (Please note the new schedule)

97 Fox Run Rd, Swanzey- 11:00-1:00

2 South View Drive, Keene- 11:00-1:00

19 Iceland Circle, Keene- 2:00-4:00

84 Kendall Rd, Keene- 11:00-1:00

5 Surry Hill Drive, Keene- 11:00-1:00

104 Merriam Rd, Walpole- 12:00-2:00

36 Concord Hill Dr, Keene- 11:12:30

629 Glebe Rd, Westmoreland- 12:00-2:00

3 Forestview Rd, Keene- 10:00-1:00

Sunday, October 11th

28 Owens Drive, Swanzey- 11:00-1:00 (also scheduled for Weds from 4:00-6:00)

135 #4 Rd, Fitzwilliam- 11:30-1:30

8 Kapper Drive, Winchester- 12:00-3:00

23 Kapper Drive, Winchester- 12:00-3:00

154 Walpole Valley Rd, Alstead- 1:00-3:00-New Price!

103 Richmond Rd, Winchester- 11:00-1:00

Best Kept Secret (for kids) at Keene's 2009 Pumpkinfest

Keene's Annual Pumpkinfestival is less than 2 weeks away. The best kept secret is one that involves children and, surprisingly, not everyone with children who attend are aware of this. National Grange Mutual (NGM) actually has the best kept secret, in my opinion. What do they do for the children at the Pumpkinfest?

NGM sets up a tent in their courtyard just off West Street near Central Square. Though not broadly advertised, this little secret is great fun for children and completely free. Their volunteers (maybe their staff?) sit under the tent offering arts and crafts, Halloween activities, and games and prizes for the children whose parents have discovered the tent during their tour of the Pumpkinfest. Whenever I've asked parents if they knew about this they've responded "no" but once they've been they return year after year just for the children!

Last year's event was a perfect combination of weather, jacks and entertainment. Hope you'll attend! We usually plan to go once during the day and once at night for the effect of seeing all 20,000+ of the jacks lit up on Main St. and a fireworks ending. Who cares if a record is broken or not, it's great fun and truly wel

The Challenging Short Sale

I recently closed on three short sales including one with TD Bank and two with Wells Fargo. I was surprised by the vast differences between the level of service from the short sale departments of each bank, which varied from transaction to transaction.

During my TD Bank short sale, the sellers had developed rapport with the bank for several months and were on good terms (despite their many personal setbacks, modified payments and- towards the end- no payments made on their mortgage). The bank was well aware of their circumstances and the sellers took my early advice on how to proceed with the preliminary preparation for their short sale. This was my easiest short sale transaction this year.

The TD Bank negotiator assigned to them was in touch with the sellers regularily and they were given some counseling prior listing their home from both myself and the negotiator. I have to commend TD Bank for Ryan Foss's great work on making this the smoothest short sale ever!!

- THREE WAY COMMUNICATION IS KEY! -

The negotiators for my other two recent short sales wanted no contact with the sellers after the offer was submitted. This is not as ideal because I become the "middleman", however...

PARTIAL COMMUNICATION IS SECOND BEST

and I'll take that over

SPORATIC OR NO COMMUNICATION- WHICH PRETTY MUCH DOESN'T MAKE SENSE TO ME.

Yes, one transaction we had so little communication from the short sale department that the poor first time buyers on the other end were left to deal with all the normal emotions a regular first time buyer would experience during a purchase, PLUS the added stress of just plain old NOT KNOWING WHERE THEY STOOD DURING THE ENTIRE TRANSACTION. In this case, I thank heaven for strong buyerS who's persistence and determination kept them in the long and wait-ful game.

Disgust!

It truly disgusts me to know that we, as agents, could have completed this transaction simply and smoothly (not to mention it could have closed months ago saving the bank some time and money) had the communication been better. I can not go into more details about this transaction but this did close finally, after practically twisting the short sale department's arms (after days of trying to reach them by phone) just to get their final approval on the final HUD submitted 48 hours prior closing. To this, I commend our wonderful team here at the office who worked diligently to make this happen. Listing agent Bill Arnott was diligent and extremely smart in his manner for approaching the bank. The Great East Mortgage and Title team who provided service at the speed of lightening to close this transaction when the short sale department finally approved the sale but imposed near impossible closing dates. Phew!

It's time we are given a voice about this because we as agents can provide valuable feedback to the banks that could be used to modify thier processes and procedures. It's not ok to leave people hanging for 6 weeks before telling them whether or not you will review or accept their offer.

COMMUNICATE BETTER AND LISTEN TO THE "PROBLEMS" WE'RE HAVING WITH SOME OF THE THE SHORT SALE DEPARTMENTS AND BANKS WILL LOSE LESS MONEY.

The Masiello Group Open Houses October 3-4, 2009

10/3/2009

193 Mountain Rd, Spofford 11:00-1:00

28 Owens Drive, Swanzey 10:00-12:00 (also on Sundays 11:00-1:00 and Weds 4:00-6:00)-NEW HOURS

100 Forestview Drive, Chesterfield 1:00-3:00

46 Arlington Ave, Keene 11:30-1:30

162 Talbot Hill Rd, Swanzey 1:00-3:00

185 River Street, Keene 10:30-12:00

175 River Street, Keene 10:30-12:00

19C 20 Gates Rd, Marlborough- 12:30-2:00

54 Pine Avenue, Keene- 10:30-12:00

519 North Shore Rd, Spofford 11:30-1:00