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Wallace S. Gibson CPM

New Clients * Interview WITHIN their Interview

Just this week, I've had 5 phone calls from property owners who are considering renting their unsold homes...3 home owners have already left the area and 2 are leaving in a few weeks. During these phone calls, my interview questions are different than those I ask an investor owner.

First I want to know how long they expect to hold the property * I only have 2-year management agreements so if they think they can put a tenant in for 6 or 8 months, that is not long enough for me to take the property for management. Then, I want to know if they have an expectation of a rental rate. If their sales agent quoted an unrealistic rental rate, I'll need to talk them down from that figure which will take time and energy. If they indicate they want to hold the property for 2 to 3 years and ask ME to provide a rental rate, they move to my "prospects" file.

Then I research the property on the local MLS and offer a suggested initial rental rate based on the time of year the property will be marketed (our area has a strong market for new-hires moving into the area wanting smaller homes or town homes. Prospects for larger homes rented before school started).

If the property is vacant and still listed for sale, I may use my MLS lockbox key and preview the property. If the property is still occupied, I'll drive by and check the curb appeal and arrange a time for me to make a management proposal presentation with the owners. Depending on their schedule, I may send this proposal via USPS Priority Mail so hat they can review it first.

If the owner is no longer in the area, I'll send the management proposal and agreement in PDF via e-mail. I do not have this information on my website since I often require greater initial owner deposits depending on the potential for getting residents in quickly.

I always provide a SASE with 2 copies of my management agreement to make it easier for the clients to return the signed management agreement and their initial owner deposit check. If the agreement is returned without the check, I'll notify the owner that I will not gegin my "marketing efforts" until their owner deposit is received.

By determining the owners' expectations up front, I don't waste my or their time if their desires for their property do not fit my management program so that we both enjoy the benefits of our relationship.

Over 40 years of professional property management expertise to serve you.....http://VAHomes4Rent.com

MOLD * The "NEW" get out of lease CARD

http://www.johnshopkinshealthalerts.com/reports/lung_disorders/2012-1.html

I just had one of my VERY FEW eviction cases go to trial a few weeks ago. The tenants have a lease through November at $1595 per month...his mother is ill in WVa and he wanted out of his lease early so they could relocate to care for her. He advised me he wanted out of his lease for this reason and I offered him the options outlined in his Resident Handbook - locate his own replacement residents and pay me $400 to re-write the lease paperwork OR hire me to find replacement residents and pay me my one-half of one month's leasing commission and he is responsible for the lease, yard maintenance and utiity costs until new residents move in.

He did not like either option so he did not pay his July rent. Since I knew he was leaving the area mid-August, I proceeded to file an eviction suit for July, 2008 rent AND a companion Small Claims court case for the VA max of $5,000 for the accelerated rent through the balance of their lease....SURPRISE!!!

When my process server served the court paperwork, the tenant advised him that I had "tried to kill him and his wife". When I heard this, I had NO CLUE what he was referring to. I had just had a working HVAC system replaced to be more efficient. The home was completely rennovated prior to their moving in last fall....new paint, professionally cleaned INCLUDING the windows inside and out. The attorney/professor owners had left for SoCal and want to retain the property as an investment. NOBODY WAS TRYING TO KILL THEN.

At the "return" court date in August, he mentioned mold at the property. I talked to the HVAC service firm that replaced thei equipment and checked the photos of the old equipment that was removed - no MOLD.

Since he wanted a "trial" I prepped my attorney for the "mold" issue being raised at the property the hearing. Luckily, the judge has heard this before....he wanted copies of the residents' medical reports - the tenant said they did not have money to go to the doctor * completely ignoring the fact that they had not paid rent for 2 months - $3,000 would buy a lot of doctor visits. The residents had no evidence of communication with me regarding mold nor did they have any third-party inspection evidence of mold at the property.

Long story short, I won and the tenant has vowed to appeal his loss which has not happened.

In anticipation of this "defense in court" I had printed a copy of the Johns Hopkins Health Alert 9 Common Mold Myths and had it in my "court" folder. Anyone anticipating or involved in a "mold issue" should have this publication in their file.