About Us:

R & D Management’s Mission Statement

To help professionals gain more visibility by providing a great product with excellent customer service. We accomplish this by offering very low cost and highly efficient website presence to our clients. Whether we are building a personal site just for you or you are joining one of our network sites, our goal is to help take you to the next level.

Below you will find a list of the sites and businesses that are managed by R & D Management. If you would like information on any of them, please click the picture and you will be taken to the home page of that site.

Positive Real Estate Professionals

Positive Real Estate Professionals (PREP) represents over ten years in the real estate industry combined with over twenty years in an integrated credit, technology, and customer service industry. A constant quest to uncover and effectively implement the latest in technological developments ensures that service providers will receive the most effective use of resources available when it comes to connecting them to clients.

Similarly, clients will reap the benefits of an extensive network of carefully vetted professionals from across the real estate industry spectrum. Clients can perform narrowly targeted searches based on the professional service needed and the location of a service provider. Clients can also use the articles contributed by real estate industry professionals on the site to learn about the many diverse aspects of the real estate industry. We highlight and recommend across eight real estate industry related fields:

• Real Estate Agent
• Lender / Mortgage Professional
• Builder
• Re-Modeler / Renovator
• Home Appraiser
• Home Inspector
• Home Owner’s Insurance Agent
• Home Stager

Neighborhood Expert Online - An Online Community of Neighborhood Experts

Areas of Expertise

R & D Management was created to umbrella all the different endeavors that we have started. Our goal is to help you gain more visibility than you already have, not take away from what you have worked so hard to gain. We have developed SEO friendly platforms that return great Google juice. Our customer support is top of the line.

Below are my 7 areas of concern for each and every client that I come across and you can count on any referrals that I work on for you will be treated the same.

Customer Service - I believe that this is the first and foremost of all traits of being a great loan officer. You can close 15 files a month and if you do not handle your customers with the best in service, you will never get repeat business.

Follow-up skills - In my 15+ years of customer service, I have seen more laziness than what I would care to mention. Bottom line is, when you tell a customer that you will call them back in a timely manner, then do it. And this does not just stop with the customer. If you are dealing with an issue for a customer, then don't allow that issue to fall to the wayside because of neglect. Do not expect what you do not inspect.

Product Knowledge - most loan officer can get a file through because they do not know their own products. When you get to where you are done with learning, you might as well find another profession.

Time Management - too many loan officers do not now how to manage their own day. To many times have I seen loan officers that try to manage their day without a To Do List. If you are not making a plan, you are planning to fail.

Listening skills - when I mention this to new loan officers, I always get a weird look out of them. It is plan and simple, if you do not listen to your customer, how do you know what their needs are?

Management of a pipeline - I have seen so many loan officers lose a customer in the cracks because they can not manage more than a few files at a time. This is bad. I always have told my staff to have 20 files working and know each and everyone of them. It use to amazing some of my staff that as a manager of a branch and having over 100 files in the pipeline working and another 100 being solicited, that when a customers name was mentioned, I could tell you the entire file.

Honesty - this is something that I think all loan officer possess but do not always use. Here it is in a nutshell. If you are honest to a customer, in the long run, it will benefit you and them. More over, you, because the customer will trust you and refer you to people they know.

Testimonials

I want to say that developing my own website with R & D Art was extremely easy and very hands on. Danny worked with me on the domain that I purchased, www.eugeneloanguy.com until it worked and then taught me how to use the various features. He is always there to assist me in making certain the website works for me. Thanks Rich & Danny.
F. Chamberlin

I came to R & D Art needing a banner created for EntraCard to use on my website Online sports articles and news over the net. I was blown away in how quick they were able to put something together and even more excited that it exceeded my expectations. Thanks for all you guys did.
S. Drega

When I first started writing my own blog, I never guessed how much would really go into the entire process. Luckily I ran into Danny with R & D Art. He helped set up my blog and everything with such ease and precision, even showing me tips and tricks along the way. The money that I paid for this service was the best money I have spent and would do it over again.

With Danny and Rich, you never have to worry about bad customer service. Anytime I have needed anything, they are right there at my finger tips or on the other end of the phone line. Dedication is a thing you will find with R & D Art.

I have had so many comments about the appearance of Upstate SC Today and I refer them all to R & D Art.

Thanks so much R& D Art,
Robin Green
Upstate S.C. Today

“I am overjoyed with the increase in traffic to my website since I started working with R&D ART. The staff at R&D ART provided me with a website that is inviting, effective and easy to navigate while giving me the tools I need to be successful in this market. The experience, innovation, unprecedented customer service and support I constantly receive from R&D ART is second to none.”

Lori Palermo
FairwayReal Estate, Inc.
Oregon Real Estate Queen
Direct: 541-579-5674

My boss pushed me into taking a blogging class I must admit I had no intention of blogging, but you have to keep the boss happy. After realizing my business was going no where without a web site, I was referred to Danny & Rich. I warned them that computers and their language was foreign to me so they would have to be really patient.

They made the whole process really easy & economical for me. For the first time in my life I can call tech support (Danny & Rich) and not feel like a total idiot. The level of customer service is amazing. I will soon post my first article: yes I had no intention of blogging. The whole process was so easy and addicting. Check out my web site Oakridge Oregon Real Estate and you will see first hand what R & D Art created for me, it is a modern day piece of art. Thanks guys!!!!

Sandy Price
Town & Country Realtors
(541) 782-5775 office
(541) 782-5774 fax
(541) 729-7550 cell
(541) 782-2509 home

I am never to busy to work on a referral from you.