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FRANK LL0SA- Northern Virginia Broker .:. FranklyRealty.com

Picking a Listing Agent is TOUGH!

This is part 1 of a new series on picking a Realtor to list your home in Virginia. Make sure you subscribe to the blog.

Wow, do I feel for you! It is REALLY hard to find a good Listing Agent/Realtor... anywhere (not just Virginia).

How do I know? Because I'm going through it right now! I'm helping my brother pick a Realtor to sell his house in Texas (yep not doing FSBO since I want him to net more).

Overcoming his hesitations are EXACTLY like customers here. It is HARD to cut through the BS. Here are some typical questions he had and my answers. (He was amazed that I had a blog post for everything. Also I apologize for jumping around.)

1) I taught him to not fall for the oldest trick in the Realtor book... the Buying a Listing Trick (recommend a high price to win the listing, just to drop later, which nets the client even less). He got that, so he warned the agents he was talking to that he wanted real pricing and he would NOT pick based on the highest price.

2) When he mentioned staging, one Realtor's reply was "Sure we can do that, or we can list, wait two weeks and then stage it. That might save you some money."

What! Boy did this tick me off. Made me want to pull my hair out and look like I did before my hair drug medicine (see actual photo of me).

Any good marketer knows that you have one chance to make a great impression. You want all marketing efforts to peak at the same time (even down to the exact best day to list, which I think is Thursday). 80% of your visitors will see your vacant stale house? No way. "Run from that Realtor!"

But doesn't it sound so good? "to save you some money." Everyone wants to save money!! Even though that might "cost" you tens of thousands. Here is a video on staging costs (specifically about granite) and calculating your return on investment (staging ROI)





3) Realtor and Stager in one? Some might be offended by this, and go ahead and call me a "Brainist." I don't think those with a degree in design can do staging full time AND be a full time Realtor. They are completely separate parts of the brain. (I messed up here, I initially had him talk to a combo stager/Realtor, but he got the sense that the combo'er, not to be confused with a comb-over, was not a numbers person. The combo'er said, "my Realtor friend Sally thinks we should price it at XYZ." That isn't what a seller wants to hear.)

Also it is hard to find a good stager/redesigner. Some even lie! And you know I'll call them out on it. See: Stager Caught Lying About "17 day avg" Results!

4) Find a great stager 1st and you will find a great Realtor. (kinda sounds epic?)
(shameless plug... earmuffs... If you are looking for a listing agent in Northern Virginia, MD, DC, then you can skip this step since you already found us... end shameless plug.)


Whenever I jump into an abyss (non DC area) to help a college friend, or a relative find a Realtor... I first find a great stager (I use ActiveRain). I ask the stager "Who uses you frequently and always uses super wide angle photos?" Man of man this eliminates 97-99% of the Realtors and leaves me with some great options. I'm sorry, while it won't guarantee anything, if I find a Realtor that requires all of their listings be staged, I am 99% confident they will not be a Sucky Listing Agent. Ask Dave and Bill, they were thrill when their houses sold in a down market for over what they were expecting.

5) Another Realtor wanted to hurry and list the property in 48 hours.
I told my bro, no fear... I have a blog post for that too. THROW-UP listings. Do it "RIGHT," Not "RIGHT NOW!" I consider this to be a trick. Some Realtors go to some brain-washing Realtor training programs (you know who you are) and they push: #1 GET THE LISTING SIGNED. And "How many listings did you sign up this week, did you make quota." They don't really care about getting their client top dollar. They just wanna crank through a mass quantity of deals. Fast, Fast Fast. Sorry, it takes time to do it right, and doing it right, nets the seller MORE!

6) Another hesitation from my brother: "But I want the Realtor that sells everything in the neighborhood." While there can be some benefits, I know some VERY sucky agents that do a crapload of business.
Here is their secret... They spend $100,000 (yes 5 zeros) sending out postcards endlessly. The postcards look like they are trying to sell somebody's home. But the inside scoop (which you only get on this blog, so make sure to sign up) is they are NOT marketing the home at all (postcards don't sell homes, especially "sold cards"). They are MARKETING THEMSELVES NOT THE PROPERTY!


They spend a boat load of $ to get you to call them. That in NO WAY correlates with them being any good at getting you the highest net.
Why don't I get into that business? If the $100k pays for itself, why not? Because it disgusts m
e. I'll just blog and save a forest. I love flipping through those 4-color magazines in grocery stores. With full page ads "selling" homes. That does NOT sell homes, that sells the Realtor and lets them say "look I will put you in this glossy magazine" that no buyers look at. They instead use the interweb.

Other BS.
7) Don't fall for the guy that uses in his pitch "Google XYZ area and look, I'm #1." Like above, that just means they know how to do Search Engine Optimization by hiring a firm in India to write mini articles to get their ranking up. Search engines do NOT sell your home, but it might get you to contact that Realtor. Sure sounds powerful doesn't it? If he can market himself, he can market my home. Yes logical. But no, it is not correlated.

8) I got this from a blog reader today, "Jake" thought I'd like to highlight the BS. This came from a Realtor he was getting a newsletter from (he betrayed me I guess):

As part of that Realtors' (NOT MINE) "10 questions to ask a Listing agent"
"How many Buyers are you working with currently? Everybody knows the more buyers your listing agent is working with, the better your chances of selling your property quickly. It will also
affect price because a listing agent with many buyers can establish an auction-like atmosphere where many buyers all bid on your home at the same time."

Are you kidding me? See pulling out hair photo above. This is such BS. And if it isn't, make sure you are not hiring that agent as a buyer agent, because she just admitted she is going to screw you if you buy her listing. (Meanwhile I tell buyers NOT to buy my listings)

9) Not all Real Estate bloggers are good Realtors. (and vice versa). Ha, this is worthy of another full post.

I had a prospective buyer (from my blog) call me and say he was hesitant because he used a New York Realtor that was a well-read blogger, but they ultimately didn't think he was any good.

On the flip side, I had a buyer that wanted a recommendation for a Realtor in another town. I gave her a great Realtor's name. But the seller didn't want to use that Realtor... because she didn't have a blog. Too funny. I have been bugging her to start one, but she says she isn't a witty writer. Also she gets tons of referral from satisfied prior clients and is happy with her deal flow. Kudos to her!

Morale: not all Realtor bloggers suck, and not all non-blogger Realtors don't suck. (got that?)

So the bottom line is I feel for you. It is tough. So much trash to weed through. All I can say is if you read this far into the blog post, you are doing your homework and I commend you. Class 2 is for you to read the rest of my Listing Agent Advice posts. ;-)

Wish me luck with my brother, and a blogger loves his commenters, even if you say "hi, thanks."
Sign up for more progress reports on my brother's listing.

Written by Frank Borges LL0SA
Broker FranklyRealty.com
Owner FranklyMLS.com

Please report typos.
Brain photo by Gaetan Lee

Staging and Realtor in 1?

Call me a "Brainist" but I do NOT think a great professional stager can also be a geat full time Realtor.

I know the staging associations of americas are starting to expand into 3 day crash courses to give Realtors an official "accreditation," but that doesn't mean they understand design and can stage well. Just because they can buy $100 in trinkets at Target doesn't make them a good stager.

So I'd like to start a debate.

Am I right that there are two sides of the brain? The stagers use one side, and Realtors use the other side?

I know there have gotta be a few "but I do both well" people out there, and I'ld love to hear from you (via comments).

To give you some ammo, I would consider myself a good photographer... but ask me about a color on a wall and I crumble (unless it is bright pink and obvious).

Frank

Broker FranklyRealty.com

Stagers Lying About Results

So I'm looking for a stager to stage my mother's property in Easton Maryland (anybody have a reference). I come across a pretty little website and they have a "Results" section. It claims that they sell properties in an average of 17 days. Mighty impressive.

The spreadsheet says how many days it was on the market and it includes days with staging and days without staging. It frequently claimed that it got 100% of list price.

The Magic of Staging? Or

The Magic of Lying?

I decided to look up the homes they staged. Sure enough, out of the 5 homes that I looked at, 3 were just flat out lies. Selling for 5% below list and the quasi-lies were homes that sold for "list" but with 3% seller subsidy, so really 3% below list (after a large price drop).

I'm not sure if I want to "out" them yet. I will give them a chance to make the correction and/or explain themselves. But if they don't I'll make a great google feed post about them.

So the morale is

1) Don't believe statistics without verifying them (see redf1n post)

2) Nobody can put really numbers to staging. It just works. I wish we could guarantee putting $5k in staging and remodeling will produce $20k, but it just doesn't exist.

Frank

Broker FranklyRealty.com

Virginia Short Sales are CLOSING! How to Find Good ones!

I hate to do this, but ActiveRain blows when it comes to copying and pasting a blogger blog into Activerain (any tips? I blew an hour trying).

So here is a lamo link to my Newest (LONG) short sale post on the latest trends. Don't miss this one! NEWSFLASH! MANY Short Sales are NOW CLOSING! But still BEWARE!

And even though you don't get points, I would appreciate your comments over on the other blog.

Frank

New Favorite Camera? Samsung 24mm? 28mm vs 24mm vs 23mm

Update 9-1-09: The NV24 is now getting harder to fine on Amazon for $150 refurbished. Also look at the prices on the Samsung HZ10W 10MP, which is just as wide at 24mm, but it is a bigger camera (probably sharper). It might even be cheaper than the NV24. Also Canon is coming out with a 24mm. Kinda the best of all worlds below (sharp and wide and small). But should be like $300.

So I have written a ton about my favorite camera the Kodak v570 and v705. No other camera came close. Here is a link to other reviews and HOW to buy it. It offered

Pro:

1) 23mm The widest lens, and WIDE is what matters in real estate

2) In camera stitching. So you can take 3 photos that are 23mm and IN CAMERA (no annoying software) make it into a long 180+ panoramic.

Cons:

1) They break easily. (sometimes you can get it fixed on ebay for $40)

2) Not too sharp as a travel camera. I actually had to bring the v705 for wide stuff and my Canon 8700 for sharper stuff.

The next closest wide camera was the Panasonic 25mm. One of my agents got this when the Kodak broke. He was depressed, it wasn't nearly as good.

Well I had ruled out the Samsung 24mmHD since I thought it was in HD format for the photos. In other words, I thought it chopped off the top and bottom. I WAS SO WRONG. It only does that in 1 of the 5 video modes.

Canon sd870IS at 8mp a 28mm lens.

-----------------------------------

Samsung 24mm NV24HD 10.1MP (for the new model search for Samsung HZ10W)

Kodak v705 23mm Dual Lens

Oh and here is the Kodak v570 with the 3 camera stitch which is amazing.

(disregard the lines, I was lazy and was shooting through a screen)

Quality? I don't think the v705 is very sharp. I'm not talking MP, I'm talking lens sharpness. Here is a close up of all 3 cameras. This is NOT scientific since the light changed and some are shot at 7mp and some at 10mp. I think the Samsung is the clearest.

Canon 870

Samsung 24mm

Kodak v705

Video


Canon 870


Samsung 24mm. The coolest feature is the ability to PAUSE. This is HUGE! This can save HOURS of video editing time. If you are reviewing a neighborhood... talk/shoot... pause... shoot more... awesome!


Kodak v705 (in video mode the 23mm turns into 28mm)


Conclusion?

For Real Estate Photos only: The Kodak v705, as WIDE #1 and the panoramic is awesome

For Travel Photos: canon 870IS Samsung 24mm.

For Video: Samsung 24mm! MUCH wider than the kodak in video mode, and the video has PAUSE.

Well now the v705 has some competition. So I would not feel comfortable recommending the Samsung 24mm. And if you are doing video, the Samsung is hands down better.

And of course, the momen I find something... it has a replacement for $300.

Samsung HZ10W 10MP 24mmHD

And don't miss my other posts comparing the Nikon d90 with 15mm wide video.

Frank