Jared Wangsgard

I received a text message response this morning that prompted me to post a link to this article on dealing with incompetent real estate agents.

Dealing with the agent on the other side can be the most frustrating part of selling a house if that agent is incompetent, unreliable, or just plain difficult to work with.

So this morning I called on a property listed by a small boutique brokerage in Salt Lake City. Although I would like nothing more than to mention the name and brokerage, I'll refrain.

I was immediately greeted with the agent's voicemail message. The greeting was a bit outrageous. In the message the agent spouted out instructions like "Text me for the quickest response," and "Don't expect a call back soon." as well as if you are... or if you're calling about... then... blah blah blah.

So I followed her instructions and decided to text her about the property. "Hey this is Jared with Equity, I'm calling about the condo you have listed downtown, is it still available?" I wrote in my message.

I was shocked with the response I received. "Please stop contacting me about "offers, "I don't know you." and that was all.

Considering this was the first time I had ever contacted this agent, I was a little confused by the "please stop contacting me." and somewhat offended by how disrespectful this supposedly professional Realtor was being to someone who potentially had a buyer for her listings. So I wrote back "You sure are rude, good luck selling that place with that attitude."

People like this should not be allowed to work in this business. This woman obviously has a lot of personal issues and anger and it's not fair to her clients, nor the real professionals in this industry who have to put up her and other agents like her.

Get out of the business woman!

Recently I wrote this post about local attorneys approaching homeowners who are at risk of foreclosure. We were recently contacted by a homeowner whose foreclosure sale date just happened to be the following day. He explained that he had hired an attorney to help him stop the sale of his home and that he was told by the attorney that all the paperwork would be filed and that he should not worry about his home going to foreclosure. While we encouraged the homeowner to let us help him (for free) to stop the sale of his home, he decided to stick with the attorney, although he had never received copies of any of the paperwork the attorney was supposedly filing with the bank.

The reason: because he had paid the attorney a hefty up-front retainer fee. Well the sale date came, and the owner lost his home, as well as several thousands of dollars that he had paid the attorney (who he never heard from again.)

This is not the first time we've heard of incidents like this. Attorneys are one of the few professionals who are allowed to collect fees up-front. Unfortunately it appears that a lot of them are taking advantage of vulnerable homeowners by collecting money up-front and then not following through with their promises.

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The Yalecrest neighborhood, also known as Harvard Yale, offers some of Salt Lake's most historic, unique (and expensive) real estate. The neighborhood is located just below the University of Utah, adjacent to Sugar House and the 15th and 15th neighborhood.

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