Jenna Bush

About Us:

I've been with Quicken Loans, one of the largest home loan lenders nationwide, since February 2005 and I have closed more than 300 loans for over $50M. I am dedicated to getting you into the home of your dreams and finding the right loan to save you thousands of dollars each year!

Here's more info about Quicken Loans:

• We have more than 20 years of mortgage lending experience.
• We close loans in all 50 states.
• We can process your loan in as few as 15 days.
• Our Power Buyer program is much stronger than a typical "pre-approval."

Email me today at jennabush@quickenloans.com or call my cell phone anytime, day or night. I'll stay in touch with you throughout the mortgage process.

Areas of Expertise

I specialize in all types of mortgage loans including:

• Refinance
• FHA
• 30 year fixed-rate
• ARMs
• First Time Home Buyers
• Low-doc loans - the Quick & Easy
• "PMI Buster" loan and the "PMI Buster Interest Only" -- 95% no PMI for first mortgages.
  

Are you aware Quicken Loans offers securing online chat for our mortgage transactions? Chat is great for privacy and ease while you do other things during the day. Chat is also a tremendous tool for deaf clients and helps cut down mistakes in translation. Call me today and in a few seconds we can set up a chat so you can get all the info you need about mortgages and saving money on your home.

Testimonials

Mary and Leon B. - Sept 2006
"Yet again, Jenna Bush was truly incredible. No one could have been more perfect! We would recommend her to anyone and everyone. Michael James (Title Source) was also a real pleasure to work with. Yet another wonderful Quicken Loans experience."

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Robert K. - (New Jersey) July 2006
It was a pleasure working with you on refinancing our mortgage. This was definitely the easiest and smoothest refinancing we've ever gone through. You were always very helpful and responded quickly to the numerous questions I had. I will definitely recommend you and your company to everyone I know.

Thanks again. Have a great summer!

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Ronald D. - June 2006
Jenna took my calls late at night, early in the morning, and had a great attitude. She always did exactly as she promised. You are fortunate to have such an asset to your company.

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Andre C. - February 2006
The closing with very smoothly from our side of the table which is more than I can say for the seller side of the transaction. Harriet may have her own comments but she was very pleased with the whole process and found it less daunting than she expected. I want to extend a special thanks to you for having the margin lowered on the second. Any change or discrepancy on our end would have given the in house broker room to downplay our decison to obtain outside financing. Going with quickloans took the fear factor out of the process along with being able to obtain final approval two weeks before closing.

We appreciate your commitment to going above and beyond the call of duty to service your customer. You are an asset to your organization and you have helped one woman make her life long dream a reality. I look foward to working with you in the near future.

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Kristine C. (Florida) - September 2005
I am writing to tell you what a great experience I had obtaining my mortgage with Jenna Bush of Quicken Loans. Jenna is such a pleasure to work with, because she is not only very knowledgeable about the mortgage industry, but also honest, dependable, and friendly. Jenna explained the process to me so that I understood the various steps, and comforted me when I experienced angst about purchasing a home in the midst of a divorce.

Jenna went well above the call of duty to help me obtain the very best interest rate available, appealing on my behalf to various superiors and committees to help me get an amazingly low rate, despite missing payment documentation regarding my divorce. Jenna gave me sound advice about timing my request for a home equity line of credit, and helped me close on that safety net shortly after purchasing my home.

Jenna always returns my telephone calls, even when I do not leave a message. Every time my region experiences a hurricane, Jenna is one of the first callers to get through after the storm to make sure we are okay. Jenna has become a good friend. . She even calls me over the weekend if there is an open issue regarding my mortgage or home equity line.

When I have a question about my mortgage statement or escrow bill, I simply call Jenna, and she tells me the answer. I used to be with another mortgage company for my first home, and calling about a statement required me to navigate a very long voice mail maze only to wait on hold for an average of 25 minutes. When I finally got someone on the line, I had to repeat account information I had already entered on the telephone keypad, and explain to someone who did not seem to understand my questions what I wanted. Heaven forbid they should ever misapply a payment. That would require several iterations of calling and requesting them to fix it before I would finally get someone who understood how to do their own job. What a relief to be with Quicken Loans! Jenna always understands my questions, and has been able to fix all my issues quickly. Remember Radar from the TV show, M*A*S*H? That’s Jenna – she knows what you need before you even realize you need it.

Thank you for providing such excellent service.

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Jeffery H. (New Jersey) - November 2005
I wanted to take this opportunity to let you know what a positive experience I had related to a recent mortgage refinancing through Quicken Loans, due primarily to our assigned Mortgage Banker, Jenna Bush.

From the beginning of our first conversation, Jenna’s positive attitude and willingness to help was extremely evident, even though neither of us was certain if Quicken Loans was going to be able to assist in my specific situation. I was also very impressed with Jenna’s knowledge and willingness to take the time and explain all the details related to the different loan options, as this was my first experience with a mortgage refinance. She was also very helpful in recommending what option would work best for my situation.

Jenna also proved that she is willing to take that extra step in customer service that separates a “good” Mortgage Banker from an “exceptional” one. On several occasions Jenna called while on her own personal time, and followed up and kept me informed when the loan responsibility was within other Quicken Loans departments.
We all know the many options consumers have when choosing a mortgage lender, and I do recognize and appreciate the advantages and benefits Quicken Loans offers. However, it’s people like Jenna and her dedication that will keep me as a long-term customer, and keep Jenna and Quicken Loans first for whom I would recommend as a mortgage lender in the future.

I appreciate you taking the time to recognize Jenna for her outstanding work. Thank you.

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Matthew S. - November 2005
Working with Jenna was truly a pleasure. when it came to finding a mortage she gave us our options and had the knowledge to give some answers. If she didn't have the answer right away she got back to us as soon as she did. That is probably the most important thing to me, is giving me as much information as I need, answer my questions honestly, and then allow the customer to make an informed decision. That type of honesty and no "sales pushiness" is really what had me stay with Jenna and Quicken versus a number of other places that I was talking to at the same time.

I have recommended Quicken due to my experience with Jenna, and will continue to do so.

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Kevin S. (Virginia) - August 2005
I am writing to provide you feedback of my interaction with Jenna Bush who assisted me with my loan process. Too many times in todays workforce you see apathy, problem attitudes, people who have no business being in the customer service business, and other associated problems that are typically gotten away with when dealing with the public.

Jenna Bush was a breath of fresh air. Quicken got my business solely due to Jenna's above and beyond efforts, attitude ,honesty, pleasant demeanor, and knowledge of the process. I wholeheartedly trusted in her for taking me through a stressful process. Each time I got off the phone with her I felt better. Jenna expends a great deal of energy providing the myriad pieces of information, providing them correctly and in a timely manner.You have a rare commodity in having Jenna as your employee and I hope you please treat her well and appreciate her as one of your employees. I hope to eventually meet her one day to say thank you in person.