Jennie Miller | AZ REALTOR Real Estate Services 480-382-9681

AZ Property Solutions | Buy A Home | Sell Your Home | Arizona

AZ Property Solutions - Property Management Services

AZ Property Solutions is a great real estate agency for Home Owners and Investors looking for Property Management services in Arizona. AZ Property Solutions provides property management services for Investors with property in Phoenix Metro cities and subdivisions. Using state of the art marketing and branding as well as years of experience we can take your Phoenix homes and condos for rent and locate reliable tenants for occupancy. We make sure your house stands out against all other Phoenix houses for rent.

Arizona Property Management of Homes and Condos

AZ Property Solutions manages homes, condos, and multi-family units for owners and investors who own real estate in the Phoenix metro area. Our clients want peace and quiet while AZ Property Solutions takes care of the day- to- day management of their properties and tenants. Let us take the burden off of you.

The Phoenix area property management services we provide include:

• Simple Fees: Our pricing is fair and straightforward. It costs nothing to get started and we only have two fees: a percentage of collected rents and a leasing fee (taken from the first months rent). No junk fees, or hidden fees. We only get paid when your property is generating income. Our clients love the way we do business!
• Tenant placement: With our advertising continually running, we take numerous calls daily to keep units fully rented. We require each potential tenant to complete an application, and then follow up to verify their employment, rental history, credit and criminal history. This helps assure that your property will have the best tenant possible.
• Rent Collection: We collect the rent and send it to the property owner. Tenants have the ability to pay their rent online for prompt payment.

• Accounting: Our company is highly automated. Each month, you receive a financial statement showing monies collected and any disbursements that have been made. We can provide numerous reports including tenant rental histories, property rental histories, tax information to your accountant, and a host of other reports with the touch of a button.
• Maintenance services: To save you money, we use our trusted vendors to provide quality and timely maintenance for your property. Therefore, you don't have to pay the exorbitant rates charged by others. This can save you hundreds of dollars per year.
• Collections and evictions: If rents are not paid on time, we begin the processes necessary to collect rents or evict tenants.

You need a company you can trust to handle your operational responsibilities. We have the experience you want in property management. We offer full service management of both commercial and residential properties. We have a dedicated team of professionals ready to help you maximize your profits without sacrificing service. Here is just a small list of the services you can expect:

• Rate Analysis - We will analyze the market and find the rental rates that will make you the most money
• Lease Administration - Whether it's billing and collection or tenant screening, we will handle it for you
• Building Maintenance - We will make sure your properties are clean and operating efficiently at all times
• Marketing - Our marketing strategies will keep your occupancy and tenant retention rates high
• Vendor Negotiations - Let us find the reputable vendors you need to make sure your operation runs smoothly
• 24-7 online access to property records
• Direct Deposit of Owners Proceeds
• Online Applications For Prospective Tenants
• Online Payment Option for Tenants

Let our many years of property management services help you maximize your real estate investments. We offer full service property management, from making your investment ready to rent to a complete monthly accounting.

Don't leave yourself vulnerable and leave your management to inexperience or lack of knowledge. Our staff is fully knowledgeable of all the complex property management laws.

So whether you have 1 unit or 1000 we are equipped to handle all of your property management needs.

Call us today for a free, no obligation assessment of your property management needs.

Landlord FAQ

1. How much does it cost to have my house professionally managed on a monthly basis and is there a leasing fee for a new tenant?

We offer competitive fees depending on the number of homes you need managed. Leasing fees are paid by Nextage Elite Realty. You are not responsible for leasing fees.

2. How do I get paid and when?

You get rent checks directly from us with direct deposit by the 10^th of the month and by the 14^th if receiving a check.

3. Do I need to leave any money in my account as a reserve?

We do not carry any reserves or any money on your behalf. All maintenance is approved and paid for out of the next month's rent. Any extraordinary expenses can be paid directly to the vendor.

4. Do I authorize the repairs prior to being done?

Yes. You will also approve the quote provided by the maintenance staff.

5. Do I need to be present to sign a lease on my home and how long is the lease usually signed for?

You will approve and sign each lease agreement to ensure agreement with terms. You will work directly with the real estate agent, who is leasing your property, to determine rent rates, lease terms, etc.

6. How long is the contract between myself and Nextage Elite Realty and can I cancel at anytime?

The management contract is established for one year. Unless you cancel the agreement, we will send you a renewal letter, which renews the contract automatically on an annual basis thereafter. If you should need to sell your investment property, we do allow the contract to be immediately canceled. However, we strive to produce the best service and care for your investment while under contract with us and do request a 30 day cancellation notice. If you are not happy with our services; Cancel. We are confident that you will be pleased.

7. How does Nextage Elite Realty advertise their rentals to prospective tenants?

We utilize the tools the owners deem necessary to market their home. Our main tools are the Multiple Listing Service, signage at the property, local newspapers, realtors in the Industry, corporate housing, Craigslist, PropertyNut.com, Homerentals.net, Google, Yahoo, mynewplace.com, as well as, our website.

8. At the end of my agreement with Nextage Elite Realty, can you either sell my property to the tenant or put it on the market to sell?

Nextage Elite Realty realizes the importance of having experienced real estate agents sell your home. We estimate that 85 percent of the homes that are taken out of the rental market are being sold to private individuals and investors.

9. Who should I use to help find an Investment Property?

Nextage Elite Realty will give you the advantage by receiving service geared toward the investment buyer. In conjunction with our services; they help you select homes that make the most of your investment dollars.

10. What makes the best rental house?

Fortunately, we focus on metro area that have a large number of growing communities that can make your investment dollar grow with them. In most cases people want to rent where jobs, transportation, and good schools are available. Finding these quality neighborhoods, in an area that will show continued growth, is what we do best.

11. Can you handle maintenance issues? Are you licensed? Should I have a home warranty?

Maintaining your home and its investment value, is a priority for Nextage Elite Realty. That is why we created the onsite services that we currently offer. Yes, we work with licensed professionals that provide very competitive rates. However, if you have a specific vendor you would like us to use , we will be happy to do so. In some cases you may want to utilize a home warranty company. These service contracts can benefit an owner by stabilizing maintenance costs over a one-year period. The warranty contract is often included in the purchase of an existing home.

12. Who is responsible for yard work, pest control, air filters, light bulbs, etc?

Typically the tenant or the landlord will be responsible for yard and pest control as well as all other monthly maintenance.

12. How long will it take to rent my house?

Vacancy rates can vary significantly based on your home's amenities, condition, and pricing. The Property Manager that is assigned to your home will contact you to discuss these things, as well as, to discuss the lease price prior to listing the home for rent. Our goal is to see the agents lease your home to a qualified tenant as soon as possible.

13. As an owner, am I allowed to go by my house and go inside the home?

As an owner you can drive by the house as often as you like, however we must give the tenant a 48 hour notice before we can enter the property.

14. How do I get my home signed up with your services? The steps?

1. Call the office and set an appointment with the regional manager in your area.
2. Read over and complete the management agreement.
3. Make arrangements for keys, remotes etc. to be delivered to the office. Make payment.
4. Property will need to be cleaned and made ready to rent as soon as vacated. Owners should make arrangements for lawn service etc to be taken care of for any time lapse, should there be one, between tenant occupancy.

15. How much is it going to cost to clean and carpet clean my house?

From $95.00- $120.00* to clean the house and approximately $ .15 per sq foot for carpet cleaning. If you ask for a quote for the service we do charge a $50.00 fee. *Prices are approximate only

16. Do I receive a 1099 and a year end statement?

Yes.

17. How do we evict a tenant, legal time frame, and who pays for the process?

Unfortunately we often hear of the horror stories about real estate management, even though these events are rare. Nextage Elite Realty is very knowledgeable in the laws regarding the Landlord Tenant Act, and we follow strict guidelines in evicting a tenant. Most evictions are for non-payment of rent, and can be completed within 30 days. We work specifically with local attorneys to complete this process.

18. Who pays for Home Owners Association (HOAs) fees and maintenance costs on the property?

Monthly HOA fees are paid for by the owner of the home and the tenant should never be responsible for this commitment. The tenant is responsible for HOA violations like trash cans left out, weed control, incorrect parking etc. If the tenant is fined, the fine will be the responsibility of the owner to pay initially and the tenant will be billed for the violation to be paid directly to the owner by the next rent period. Maintenance Costs: the owner of the home is responsible for all maintenance costs on the property unless it falls under the following circumstance: The tenant causes damage via neglect or malice.

19. What about a swimming pool? Should I have one? Insurance?

It is always recommended to our owners that they carry at least a $1,000,000 umbrella policy as to cover any possible liability concerning their investment homes. To get pool safety tips you can go to this website : AAP Pool Safety for Children

20. How do I access the Landlord Tenant Act for Arizona?

Clicking the link at the end of this sentence will allow you to have direct access via Internet to the Arizona Landlord Tenant Act AZ Landlord Tenant Act

21. Does the owner get a copy of the lease and maintenance bills When?

The owner of the home does get ALL the important paperwork for their property including the lease and maintenance bills. In fact Nextage Elite Realty gives each owner individual access to their personal account to see all relevant documentation regarding their property. We operate a paperless business so all documentation is scanned and saved online for quick access for all parties. This information is password protected and only you and Nextage Elite Realty will have access.

22. Property Utilities ? Who maintains?

The tenant pays for all utilities while they occupy the home. If the home is scheduled to become vacant (in between tenants) utilities may be turned off. If your home has a pool or landscaping, the owner may choose to turn on utilities during this time. Keeping the utilities on will allow the owner's landscaping and pool to be constantly protected and never lapse.

23. Can you take on my property that already has a tenant on a lease?

Yes! We can provide our services on your home at any time. Unless the lease is month to month, the current lease will remain completely the same. If the current lease is month to month, it would be advisable to change your current lease to an annual lease. There is only a $50 administrative charge to draw up a lease. Our fees change depending on the need to lease up the property or not.

24. Do you provide services to any property regardless of location etc.?

Nextage Elite Realty does reserve the right to be selective for which homes we provide services . Do not hesitate to call us and we will be happy to give you a free inspection to see if your home qualifies. Several factors need to be considered; condition and a safe location being of primary concern.

25. How do I handle a Home Owners Association (HOA) violation and who pays for it?

If the tenant causes a violation of the Rules of the Association, we request that the owner fax the violation to our office immediately. Once we receive the violation, we contact the tenant and send them a copy of the notice and a letter that explains what needs to be done to repair the violation. Depending on the violation, we will inspect the property to assure the violation is repaired. If a second violation occurs and the owner is fined by the HOA, then the tenant's account will be billed for the violation. Note: The owner will pay the violation so a lien is not placed against the home by the HOA.

26. What happens when my tenant vacates at the end of the lease term? How much time to do repairs?

Nextage Elite Realty will usually inspect the home within 36 hours of vacating. A FULL inspection report will be written by the maintenance department. A call is placed to the owner of the home to review the findings of the inspection report. Once the owner reviews the findings, decisions will be made as to what work will be accomplished to refurbish the home to rent- ready condition. Typically, the home will be rent-ready within 5 days of being vacated. Because our maintenance staff is in the home regularly, conditions in the home should remain fairly consistent and problems with the property will be addressed as the lease progresses.

27. What work is necessary on a typical move-out? Re-key? Cleaning?

Typically, when a tenant moves out, a short list of items must occur before the next tenant. We always re-key the property, no matter what, to reduce the owner's liability. We will typically need to touch-up paint, clean, install new air filters, check basic plumbing fixtures, light bulbs, check all appliances, sprinkler systems and assure the yard is presentable for a new tenant. These are considered normal wear and tear items and would be payable by the Owner.

28. Who chooses the tenant?

Nextage Elite Realty is very detailed when it comes to tenants. We require that all prospective tenants are put through a detailed credit check, including criminal background, rental history, and current employment verification. Nextage Elite Realty will contact you and review the tenant's information. The decision is yours; keeping in mind we will strictly adhere to all Federal Fair Housing Rules and Regulations . Your involvement in choosing the tenant will allow you to be an active investor for tax purposes.

29. Who do I contact?

If you are interested in entering your home into the Nextage Elite Realty system, you will want to call us today. Our 24 hour number is 1-888-460-3580. Everyone's goal is to provide the best service possible and to maintain your investment.