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Keenan Tameling

self awareness Series For salespeoplePart9of 9: Reflection points

Rank Yourself in These Areas:

The Power of Reputation- What are you known for? Fair? Plays Hard? Good Negotiator?

The Power of Real Passion-How much do you love what you do?

The Power of Research-Do you love learning?

The Power of Rapport-What's your EQ? Do you like people?

The Power of Resource Management-Are you a networking person? What kind of resources do you have?

The Power of Resiliency-Are you persistant? Committed to your craft.

The Power of Relationships-Do you value people? Do you truly care?

The Power of Leadership-Do you Lead by your example? Do you stand out?

self awareness Series For salespeoplePart8of 9:10 Reflection points

  1. I directly apologize to any customer when my company or I screw up.
  1. I consistently deliver on the promises and commitments I make to my customers.
  2. I thank customers for their business often.
  3. I find ways to make my customers feel special and recognized.
  4. I have a customer contact management (CRM) system in place that I follow.
  5. When a customer problem occurs I rapidly own it, apologize for it, and then immediately fix it.
  6. I find creative ways to provide my customers a little something extra when they do business with me, particularly my best customers.
  7. I consistently execute the "best practices" of customer retention for our specific products and customers.
  8. I have several customers with whom I've formed collaborative partnerships, and I play an integral role in helping their organization achieve its objectives.
  9. I've cultivated a large and strong Rolodex (network) of customer, industry, general business, and personal relationships.
  10. I'm a strong team player for my fellow salespeople, my company, and my support network of family and friends.

self awareness Series For salespeoplePart7of 9: 7 Reflection points

  1. I have a support group that helps me bounce back from adversity when the selling challenges seem too great.
  1. I have desensitized myself to sales rejection by simply doing anything that I have feared until I prevail.
  2. I'll never let fear immobilize me from reaching sales success.
  3. I have a proven plan for turning things around, which I follow when I find myself in the inevitable sales slump.
  4. I have a proven methodology for avoiding objections that might occur early in the sales process.
  5. I have a proven methodology for overcoming value objections that occur late in the sales process.
  6. I seek commitment (a close) from buyers after every sales call to advance either the sales process or the purchase, whichever is more appropriate.
  7. I devote a lot of energy to developing customer relationships after the sale.

self awareness Series For salespeoplePart6of 9: 11 Reflection points

  1. I have a collection of reference success stories segregated by buyer type and for each primary benefit of each product.
  2. I involve as many of my prospect's physical senses as possible when I present the solutions my product provides.
  3. I accept that the world of selling is not easy.
  4. I'm determined to become a sales superstar.
  5. I'm very optimistic about my chances for sales success.
  6. I believe and behave as if the problems I encounter in selling are not permanent, pervasive, or personal.
  7. When I encounter rejection, lost sales, or missed quotas, I'm able to effectively dispute any pessimism that develops so that I regain an optimistic attitude.
  8. I have faith in a higher power.
  9. I'm disciplined in my selling life.
  10. I exercise to reduce stress.
  11. I have a great sense of humor and don't take things too seriously.

self awareness Series For salespeoplePart5of 9: 11 Reflection points

  1. I'm able to get potential ideal buyer prospects to call me first as a result of my personal marketing efforts and credible reputation.
  2. I know the difference between features, advantages, and true benefits.
  3. I'm able to get myself in a passionate selling state whenever I engage prospects on the telephone or face-to-face.
  4. I follow (or have internalized) a telephone script whenever I prospect or handle incoming inquires by telephone.
  5. I have a voice mail script that I follow whenever I leave messages for prospects.
  6. I follow written notes highlighting my strategy whenever I engage a prospect.
  7. I track all my sales, prospecting, and marketing efforts, including all phone calls.
  8. I'm able to monitor and influence a prospect's emotional state.
  9. I follow a life-planning time-management system.
  10. I follow a written, sales-focused strategic business plan.
  11. My strategic business plan includes sales volume goals for all product categories as well as clearly defined income goals.