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Larry Bailey

What have you found to be the best way to manage your leads?

08-21-08
Larry Bailey

As an experienced professional that has had to manage "leads" for over 15 years, it is funny how many times it still comes down to paper and pen at the end of the day.

There are those that swear by it (paper and pen,) while others suvive on their "Crackberries" I mean Blackberries.

I seem to float between the two, more from convenience, rather than from a specific purpose.

As a company that produces leads to share with its relationships, I am amazed by the different ways different companies collect and manage their leads. I am looking for a best practice from anyone willing to share with me what you do to make your day most productive, and then what do you do to keep on doing it to stay consistent.

Any feedback would be appreciated.

Thank you

Larry Bailey

Vice President of Marketing

TruClose Financial Services, LLC

300 Mt. Lebanon Boulevard, Suite 2215

Pittsburgh PA 15234

TF: 888.510.9665 x 86

FX: 609.228.6378

CL: 609.760.7222

EM: lbailey@besstitle.com

www.besstitle.com

http://www.linkedin.com/in/larrybailey

AOL IM: TruCloseLarry

Yahoo Messenger: TruCloseLarry

Google Talk: TruCloseLarry

Are you ordering Appraisals at the time of listing?

08-20-08
Larry Bailey

I may be off-track on this, but I have asked 10 Agents in the last 2 weeks the following question:

"Are you ordering an appraisal at the time that you list a home for sale?"

The only answer that I have received so far is a resonding "NO."

When I ask why, the common thread is cost.

I am coming from the perspective of a lender and insurer, so I am biased in terms of verifying the value of the collateral (house) before any final decisions are made. I can not say "YES" to a closing without an appraisal, so I am baffled as to how a Real Estate agent can say "Yes" to listing a property for sale without some 3rd party verifying the value of the item for sale.

I have had discussions with many that the value is determined from their own calculations, thus a seperate appraisal is not needed. The very next question that I then ask is, "Does the Home Owner agree with your price, and if not, what do you do?" The answer to that question further confuses me. I am usually told that the Home Owner does not agree with the Real Estate Agent's value and believes (typically) that the home is worth more. When the Agent is pressed, the Agent has to decide to either play to the Home Owner's decision of value or lose the listing.

So the Merry-Go-Round begins...the property is listed higher than it should be, so the property sits. 30 days later, when the house does not sell, the Home Owner tells the Agent to lower the price and the house sits some more. 30 days later, the cycle repeats.

The bottom line is that had the Home Owner listened and taken the Agent's opinion in the beginning, the home would have been priced correctly at that time and would have had a better chance of selling because of it. This all happened, because someone would not pay for the appraisal up front. The appraisal can act as the 3rd, unbiased party and can even be used for the buyer's mortgage. What if you did have someone pay for it up front, that was not the Home Owner or the Real Estate Agent? What would happen?

Your thoughts on all of this? Am I off-base on any of this? Again, this is from a small experience, so if there is a better way to do it, I would love to hear about it.

Larry Bailey

Vice President of Marketing

TruClose Financial Services, LLC

300 Mt. Lebanon Boulevard, Suite 2215

Pittsburgh PA 15234

TF: 888.510.9665 x 86

FX: 609.228.6378

CL: 609.760.7222

EM: lbailey@besstitle.com

www.besstitle.com

http://www.linkedin.com/in/larrybailey

AOL IM: TruCloseLarry

Yahoo Messenger: TruCloseLarry

Google Talk: TruCloseLarry