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Edward moloney

Getting to our goals

I have realized that goals are great but having the process to get to the goals is the key. Also we need to set goals in many areas not just business. We need to ensure we have goals that relate to health, family and free personal time. I think the key is setting realistic goals and having your goals in different areas benefit and tie into the goals of the other areas. Also to have activities that you enjoy and can buy into so that you keep yourself accountable to the activity. In the end we must have fun, have a plan and process and realistic goals. Once the above are in place hitting the goals becomes more realistic and then we as people enjoy and benefit more.

The problem is people often set unrealistic goals?(DIETS how many have we all seen go bad?) Also the other issue is many times people do not have a process in place that is realistic to hit their goals. In the end often they have no enjoyment in the process that they set up so that starts them in the negative from the beginning.

Lets all have some fun with surpassing our goals and benefiting from it.

The only way to improve it is to clean it up first!!!!

What is Ed trying to say this time? Well it is simple we all get set in our ways at home, in business and in our relationships. We must stop and take an accounting of what we spend our days doing. We must review our business plans? We must review what we think are best practices in our lives. Then we need to question all of these things. Once we do we must clean out the things that are old or not working well. I have heard this called the law of the broom. The bottom line is before we can improve we must clean out. I have found that doing this cleaning is invigorating and allows for change to work. If we leave the old behind without cleaning it out it just clutters things up and prevents us from seeing real change and real improvement. So go get your broom and clean up the things in your life so you can reach your goal of true improvement. Thanks for reading. Take care Ed

Balance

I have made great strides over the last few months as it relates to activity focused time when working on or in my business. I have also learned how to reduce mulit-tasking and diminish return of time invested versus productivity. The changes have increased my quality time at home and my communication focus with my family. Like every thing in life balance is hard to maintain. One area that I had been doing well with has fallen off and that is general health. I friend of mine sent me an email Friday reminding me of how poor of a job I was doing getting to the gym. I have now put health back into the mix. Again it reminds me that my overall goal 5 months ago was to increase simplicity in my life. I now know part of that goal must be adjusted for balance. I thank you for reading.

Have you stopped and asked your client to complain

I have found that people get defensive when they have a client or prospect complain. The reality is this is foolish. We the business people should ask our clients and prospects to complain not just at the end of the transaction but throughout the process. No I am not crazy!!! The reality is if the client complains early on and you address their compliant then you have showed them you care. At the same time you have learned ways to change your process to ensure satisfaction for other clients that your working with presently and in the future. Remember the client is your lifeblood for the future for all referrals and those referrals ensure that you meet your business goals. In the end a complaint is something that we should be thankful for and not upset about.

Please do communicate with your clients or prospects throughout there process of working with you.

Enjoy your weekend.

Do people know?

Do people know what you do for work? How do you let them all know that you are the expert in the field? Have you considered how much business you may be loosing by not letting everyone know what you do for work? In this market we all feel competition so it is very important to differentiate ourselves from others in the market. Do you have something that is unique and valuable about you that your clients, prospects and business partners should know about you. I believe in the realesatate industry the true professionals have more then 90% of their business acquisition done as referral. The reality is if your Friends and others do not know what you do then it will be hard for them to open doors for you. I have found that over 40% of my business for 2006 and 2007 came from what I call the me factor. That simply is people that knew who I was and what I did for work. I also get business from past clients and business professionals that value great focus on customer satisfaction. Again no matter what stage we are at in our business the key is to ensure everyone that knows you knows what you do for work.