My goal of this blog is simple. I want to provide some ideas that are simple and may help you build your business at the same time help others build theres.
Tonight I attended a traveling wine party at a friend of mines house. My frined had 7 different business people from different fields at her home. We then brought a mutual client in to do a wine tasting. The mutual client sells wine through an organization as a part time job. It was a great time for all to build stronger relationships and put plans in place.
An attorney friend of mine twice a mont has a simple coffee hour hat his office wher he invites 5 to 10 diffenent business people for coffee. A few months ago I met a a person that worked at a firm that did employee leasing. We followed up after the coffee and did a one to one. I got to know the person better and his business. I now have a meeting set up for him with an owner of a local company that is a perfect prospect for him. In turn he has asked me how he can help me I have asked him to introduce me to people that are renting. The reason is simple I would like to educate those people.
I am asking all my clients if they have an excellent tax person as well as financial person if the answer they give me is no then I try to introduce them to one of my excellent contacts in those fields.
I have made a conscious decision that every time I receive excellent customer service that I am going to go out of my way to find the manager of the store and highlight to them the excellent service I have recieved from there employee and then I will hand them my card and let them know that they can reach me if they have any questions on my experience.
I think we all must take extra steps. Read my blogs you will see a common theme. It is a simple one . 100% customer satisfaction and an effort to add value to all.
We all must learn from others. I have found over the last 5 months that the quality of the life we live is controlled by the individual themselves. The reality is we can not control the events that take place in our lives but we can control how they effect us and how we decide to feel. Many in life wait for other people or events to determine how they are going to feel about themselves and their own lives. The reality is we control our own feelings. We will all be effected by events. The key is to be a bit of an elastic and that means bounce back quickly each day and each hour for your entire lifetime.
In the end the goal is to have an enjoyable life and to do that you must have a clear mind with positive thoughts. I am looking forward to another great week full of pupose and activity. Results are the end product and we all love great results. The reality is all we can control is the activity and process that we do and not concentrate on the results. In the end it is difficult to do but a real simple process.
I wish you all a great week on the work and family fronts
I thought it would make sense to challange myself and others with a new week ahead of us all.
In our home town the kids start back school on Tuesday. Many in the industry state that this is the time of the year realestate and mortgage business has slowed down and in todays market may continue to slow down.
I must disagree 100%. It is the time where all professionals in the field must let people know that this is a great time to buy. In our area we are seeing excellent options for first time buyers to get into their first homes. We are also seeing options for investors that are handy to start building a portfolio of rental properties. We will find a good deal of people to rent those properties since we have such a high foreclosure rate many of those people are now looking to rent and build back the credit that they once had.
Our job is to educate everyone. Also this is the time for the public to have a mortgage reiview done. Many in our society if they were layed off would loose everything in a 4 month period. By having a mortgage review done while they are employed may allow them to look at options and postion themselves properly to take money out now and put in an account. This way if they did get layed off they would have something. Otherwise if they waited they may loose everything since they could not access the equity in the home.
This is the time to help others. IE. Talk to your clients make sure they are dealing with EXCELLENT professionals. IE. Ask them about their financial advisor, tax accountant, electrician etc. If they cannont say that the people they deal with in these fields are Excellent then you should be in postion to introduce them to someone that is Excellent in client satisfaction in those fields.
In todays market many are struggling. It is our job to keep activity up every day and by doing this enrich the lives of our clients, our business partners, the community and our families.
I am excited for the week ahead and the rest of 2008 and beyond. Take care and enjoy
I keep comming back to this focus point. The more I find myself concentrating on other peoples business growth the more I find my referrals increase. At the same time my personal satisfaction increases. I challange everyone to talk to everyone in their data base and ask them if they have an EXCELLENT tax accountant. If they say I have one but not an excellent one then I advise that you have one to offer them. In the end you help your client recieve top notch service and you build a relationship with a trusted advisor that may be able to refer clients to you over time.
Also I think we should all know what each of our clients do for work and see if we can help them in anyway grow their busines, hire new employess, or find a job.
Again our job as service providers is to bring value. Here is to thinking about ways that we can all help others this week.
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